Customer Service Representative
Resume:
Banay Fields
Middlesex, NC *****
*****.********@*****.***
Work Experience
Teacher Assistant
Johnston County Public School System - Wilsons Mills, NC August 2021 to Present
establish and maintain a classroom environment that utilizes space, materials, routines, and guidance to facilitate physical, social/emotional, and intellectual development within the guidelines of the school. also complete all attendance documentation. provide daily sheets to each parent with positive discussion about their day. I also ran my own classroom for 3 months until the principal found a teacher for the room. During that time, I did MCLASS testing, report cards, grading, went over tiering children for tutoring, MAP testing. To verify child’s status in learning and if additional assistance or assessments are better child’s education
Preschool Teacher
Aversboro Child Care Center - Garner, NC
November 2018 to Present
Going over alphabet and numbers with 2 year old, potty training, arts and crafts, motor skills, and speech Customer Service Representative
Senture - Lexington, KY
Present
Answer incoming calls, Prior Authorizations, speak with providers about benefits and eligibility for medical services, such as mental health, substance abuse, surgeries, etc Teacher
Childcare Network - Fuquay-Varina, NC
September 2019 to August 2021
Here I am working with Telamon through childcare network.along side my co teacher, We go through ITERS and ECERS. We also go through CLASS for evaluations. help children ages 2-3 with their skills such as (social-emotional, cognitive, physical, language, mathematics, social, science, etc.). we go through practicing to brush our teeth and wash our hands to prevent germs spreading. Also experience in management. Opening and closing the center. Helping with Scheduling and placing staff. Submitting IEP for ages 2-3 we work with family services through Telamon. We would visit family homes to see children’s interactions at home and discuss next steps with the family to ensure success for child Education
Bachelor's degree in Human Services
Bryant & Stratton College-Online - Buffalo, NY
September 2023 to Present
Associate in Early Childhood Education
Bryant & Stratton College - Orchard Park, NY
June 2021 to December 2021
Diploma in Early Childhood Education
Bryant & Stratton College
June 2019 to October 2020
Diploma
Athens Drive High School - Raleigh, NC
August 2006 to June 2010
Skills
• Microsoft office, plenty of customer service experience (10+ years)
• Customer Service
• Teaching
• CPR
• Early Childhood Education
• Childcare
• Classroom Management
• Curriculum Development
• Experience with Children
• Toddler Care
• Experience Working With Students
• Babysitting
• Tutoring
• Typing
• Medication administration
• Math
• Infant care
• Classroom experience
• Preschool experience
• Administrative Experience
• Childcare
• Early childhood education
• Preschool experience
• Classroom management
• Classroom experience
• Experience working with students
• Customer service
• Teaching
• Autism Experience
• Special Needs
Certifications and Licenses
First Aid Certification
Child Development Associate Certification
CPR Certification
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