Cierica Sargent

Mobile, AL *****

ad2ftw@r.postjobfree.com

+1-251-***-****

I have over 15 years customer service skills. I’m a very hard worker dedicated I’m looking for a opportunity to work and make a living for myself LONGEVITY I’m a strong motivational person a self starter I've worked for cnc as a call center associate and also there i.t department and also worked at west as a call center associate. I have also team lead and supervisored for a few years. I am people friendly and all about good business and customer service. I'm outgoing and always looking to better myself. I'm not a quitter i strive to be great so im looking for a career not just a JOB I love to work and have noce things in life so im available and devoted and always willing to learn and grow in any job adventures.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Delivery Driver

Edible Arrangements - Mobile, AL

February 2023 to Present

Create arrangements made of fruits and dip berries package and deliver to recipients addresses Inventory Associate

WIS International - Pensacola, FL

July 2021 to Present

Travel to different store locations and count all there inventory Logistics Material Controller

St Engineering-Mobile Aerospace - Mobile, AL

June 2021 to Present

Special projects also clerical work i also issue out parts to the mechanics build kits whatever is needed of me helping with parts to help the mechanics work on the aircrafts Subway Sandwich Artist/Cashier

Subway - Mobile, AL

August 2019 to Present

I make sandwiches and work on the line and customer service and cashier and dishes if needed. Public Space Attendant/Loss Prevention

The Battle House Renaissance Mobile Hotel - Mobile, AL July 2022 to June 2023

Maintaining the hotel lobby check restrooms i also changed positions and worked as a loss prevention officer monitored and secured areas in the hotel and issued out keys to the staff Team Leader/Supervisor

Providence Medical Center - Mobile, AL

April 2023

Supervise my staff in hospitality and dietary I speak in Huddles make sure the housekeeping staff is cleaning patient rooms and cleanliness of the entire hospital facility filing paper work manager bedboard make and receive calls shift reports at then end of my shift sometimes patient care when needed due to short staffed talk to patients interview also hire and make the schedule payroll some administrative work within the office QA

Deli Clerk

Rouses Supermarket - Mobile, AL

May 2018 to May 2019

Deli prep cooked rotisserie chickens I also worked in the bakery department and cold cuts as needed. Housekeeper

Days Inn - Mobile, AL

April 2017 to June 2018

Cleaned rooms i enjoy doing so. I am a clean person i aim for greatness i loved the feed back i got from my supervisor on how i clean my rooms mirrors spotless and i pride myself for making the rooms look up to standards i treat it as if i was home or at someone else's you want a comfy clean environment smelling good so it was a nice fit for me just not enough pay for the hard work i knew i deserved. Deli Associate

Walmart

January 2016 to March 2017

Prep,cook,cut meat, bakery, receiving when needed Stocking check dates customer service produce dept.

Drive Thru Cashier Grill

McDonald's - Daphne, AL

June 2013 to November 2015

Arey Jones

Computer Technology Solutions

September 2011 to July 2015

labeled & package laptops also rebooting and installing computers for Mobile and Baldwin County Schools Call Center Representative/ Computer Tech and Computer Installions CNC Catastrophe & National Claims - Mobile, AL

May 2012 to June 2013

I started out working in the call center claims department then moved to the I.t department helping call center workers keep there computers up and running reboot set up there computers wiring etc. Backroom Associate

TJmaxx/Home goods - Mobile, AL

April 2009 to May 2012

Tagged labeling sized priced apparel home goods toys clothing shoes that come in off of the delivery truck and put out the items on to the sales floor worked on end caps and set up fixtures worked in the jewelry dept. Layaway and the fitting room when needed Allstate Insurance Agent

Allstate Insurance - Mobile, AL

March 2007 to April 2009

Insurance sales agent customer service representative Waitress/Hostess

CALIFORNIA DREAMING - Spanish Fort, AL

July 2007 to April 2008

Waited tables,server,host bar side

Sales Representative

West telemarketing - Mobile, AL

September 2006 to May 2007

Sale Rep.

Sandwich Artist

Newks Eatery - Mobilr

April 2005 to June 2006

Made sandwiches prepped if needed

Housekeeping

The Asbury Hotel - Mobile, AL

February 2002 to August 2005

Clean rooms bathrooms made beds changes sheets made sure towels was in each rooms clean and whip down mirrors and clean any dust basically just made sure everything was spotless i actually enjoy cleaning.

Cashier,Grill,Host

Qudoba Mexican Grill - Birmingham, AL

March 2003 to 2005

cashier and host served when needed

Kirby Salesman

The Kirby Company - Mobile, AL

April 1999 to September 2000

Door Sales Person

Education

N\a in Dental

Bishop State Carver Campus - Mobile, AL

August 2017 to August 2017

N\a

Bishop State Carver Campus

Still in school

Mobile, AL

High school diploma or GED

Bachelor's degree

Skills

• Customer Service Skills (10+ years)

• Computer Hardware (6 years)

• Food Service (10+ years)

• Customer Service (10+ years)

• Food Prep

• Crew Member

• Fast Food

• Sales

• Meat Cutting

• Residential Cleaning

• Technical support

• Retail sales

• Insurance sales (3 years)

• Laundry

• Cooking

• Telemarketing

• Desktop Support

• Restaurant experience

• Computer operation

• Software Troubleshooting

• Help Desk

• Operating Systems

• IT Support

• Active Directory

• Network Support

• Merchandising

• Stocking

• Warehouse experience

• Microsoft Windows

• Mac OS

• Microsoft Windows Server

• LAN

• DHCP

• Shipping & receiving (4 years)

• Leadership

• Medical receptionist (2 years)

• Food safety

• Cleaning

• Salesforce (2 years)

• SAP CRM (2 years)

• Cold calling (2 years)

• Barista experience (Less than 1 year)

• B2B (2 years)

• Documentation review

• Social media management

• Photography

• Inside sales

• B2B sales

• Customer support

• Communication skills

• Data management

• Hospitality

• English

• Typing

• Network Administration

• Lead generation (1 year)

• Information security

Certifications and Licenses

Housekeeping

February 2016 to August 2017

I have over 6 years in Home Cleaning Services Housekeeping cleaning bathrooms vaccum make beds change sheets also did some work in the laundry room at Days Inn and Ashbury Hotel. Food Handler Certification

CompTIA Security+

CCNA

IAT

CompTIA Network+

MCSE

Assessments

Administrative assistant/receptionist — Completed

August 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Customer service — Completed

August 2021

Identifying and resolving common customer issues

Full results: Completed

Food service fit: Crew member — Proficient

August 2021

Measures the traits that are important for successful food service crew members Full results: Proficient

Inside sales — Completed

August 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail customer service — Proficient

November 2021

Responding to customer situations in a retail setting Full results: Proficient

Customer focus & orientation — Completed

June 2021

Responding to customer situations with sensitivity Full results: Completed

Food safety — Proficient

August 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Sales skills — Completed

May 2021

Influencing and negotiating with customers

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Im a hard worker and very people friendly and I'm very motivated in everything I do and I'm a very hands on type of person and willing to learn more to be greater and I strive to be better.I just love growth.

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