Enerolisa Osorio

929-***-**** ad2fkb@r.postjobfree.com bronx, NY 10453

PROFESSIONAL SUMMARY

Dedicated Field Sales Representative with a proven track record of generating new business leads and winning opportunities. Cultivated relationships with key decision makers to drive sales growth. Expertise in client needs assessment and effective customer service. Managed all aspects of the sales cycle, from prospecting to post-sales support. Experienced in delivering professional presentations and executing sales strategies. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.

SKILLS

Business Development Client Needs Assessment Effective Customer Service Customer Service Standards Revenue Generation Service Accounts Inside Sales Sales Cycle Inventory Control Processes Customer Service Process Improvement Social Media Platforms EXPERIENCE

FIELD SALES REPRESENTATIVE, New York, New York

GOODLIFE SQUAD LLC Sales & brand developers., July 2021-June 2022

• Monitored daily reports and strategic plans to generate new business leads and win business opportunities.

• Kept records of customer interactions and transactions, recording details of inquiries, complaints and comments. Managed all aspects of the sales cycle including prospecting, qualifying leads, presentation of product offerings, closing deals, and post-sales support.

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• Delivered presentations on products and services in a professional manner to prospects and existing customers.

• Cultivated relationships with key decision makers at target accounts to drive sales opportunities.

• Developed and executed sales strategies to increase customer base and revenue growth.

• Highlighted new products and company promotions during sales pitches.

• Arranged in-person meetings and visited with clients to improve success of sales pitches. ASSISTANT GROCERY MANAGER, New York, new york

Foodtown supermarket, July 2019-December 2019

• Monitored sales trends and adjusted stock levels accordingly to maximize profits.

• Analyzed financial reports and identified opportunities for cost savings within the store.

• Resolved customer complaints in a professional manner while adhering to company policy.

• Managed vendor relationships and negotiated contracts for new products and services.

• Implemented customer service strategies to ensure satisfaction with each transaction.

• Utilized data analysis tools to track key performance indicators.

• Assisted customers with finding items throughout the store upon request.

• Created weekly schedules for staff members to ensure adequate coverage of all departments.

• Examined merchandise for correct display and pricing.

• Maintained accurate inventory records, ensuring product availability for customers. WAITRESS / BARTENDER, New York, New York

La casa del mofongo restaurant, May 2018-May 2019

• Demonstrated excellent customer service skills while working in a fast-paced environment.

• Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.

• Managed multiple tasks simultaneously while maintaining high quality standards of service.

• Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.

• Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.

• Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.

• Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.

• Processed accurate cash and credit card transactions.

• Assisted customers with menu selections and answered questions regarding food items and beverages. DAYCARE ASSISTANT, Bronx, New York

AILEEN FAMILY DAYCARE INC., April 2017-January 2018

• Assisted lead teacher with snack time, arts and crafts, and putting children down for naps.

• Assisted in providing a safe and nurturing environment for children of varying ages.

• Maintained a secure environment for all children, following established safety standards.

• Engaged with children individually to meet emotional and physical needs.

• Supervised outdoor playtime to support child safety.

• Helped children develop positive interpersonal relationships with peers and adults.

• Supervised outdoor playtime activities while ensuring safety protocols were followed.

• Provided guidance to ensure proper behavior, manners, and safety of the children.

• Communicated with children's parents about daily activities and behaviors.

• Monitored each child's individual needs to promote their physical and emotional wellbeing.

• Kept classrooms clean by sterilizing and disinfecting toys and surfaces. EDUCATION

HIGH SCHOOL DIPLOMA, Bronx, NY

Bronx threatre High School, September 2017

LANGUAGES

spanish

Bilingual

native speaker

• English

Bilingual

united states

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REFERENCES

References available upon request

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