Igor Frank Chinaglia

**** **** ****** ******

Phoenix, AZ 85016

Phone: 602-***-****

Email: ad2fk2@r.postjobfree.com

PERSONAL

Very dynamic and responsible, used to working in busy environments and under pressure but always smiling, confident and able to help in any situation friendly and easy going person.

PROFESSIONAL EXPERIENCE

Limoncello Pizzeria Napolitana - Prescott, Az- July 2017 - Present Position: Assistant Manager

Main activities: Made sure that there was great customer service and food was being given to our customers and patrons. Ordered different kinds of beverages for the bar. Made employee schedules. Provided specific training towards customers in how to exceed their expectations. Developed customer relationships.

Pomo Restaurant Pizzeria- Phoenix- June 2016 - April 2017 Position: Driver and Waiter

Main Activities: In the morning I would run errands for the company, sending things to the bank/offices and delivering food products between the different restaurant locations for Pomo. In the evening I would be working as a waiter at Pomo, downtown Phoenix location. Made sure that there was great customer service and food was being given to our customers and patrons. La Maison Restaurant- Dublin- May 2013 - March 2016 Position: Assistant Manager

Main activities: Ordered and stocked the restaurant with the suppliers. Made sure that customer service was perfect, supervised to make sure that food as well as drinks were being served. Took bookings over the phone and closed the register at the end of the day. Made sure food was delivered in a timely manner and made sure that there was good communication between the main floor and the kitchen (chefs).

SDA Express Courier – Firenze, IT - Oct 2012 – May 2013 Position: Courier

Main activities: Collecting and delivering mail and making sure all deliveries were made on time. Loss prevention was a main part of my daily activities as a courier. G.A.Y. Bar, Soho – London, England – Aug 2011 – Aug 2012 Position: Bartender

Main activities: Cashing up, preparing cocktails, keeping the bar clean and also good knowledge of how to keep a good stock control.

Caffe Romeo – Melbourne, Australia – Sep 2006– Jun 2011 Position: Sales Representative

Main activities: Representing company in County of Victoria, marketing and selling company products.

Raspini – Florence, Italy – Feb 2004 – Jul 2005

Position: Sales Assistant

Main activities: Floor sales for men’s fashion clothing, organizing stock, dealing with suppliers, cashing up.

American Bar- Restaurant Buonnarrotti – Florence, Italy – Apr 2000 – Dec 2003 Position: Manager, Supervisor

Main activities: Cashing up, organizing schedules of others employees, ordering products and dealing with stock control. Served restaurant guests, trained other staff members and responsible for supervising staff.

EDUCATION

● Barista Training – Kitten Coffee School - NY City – USA – Sep 2005 – Mar 2006 ● Basic Accounting – EEPSG - Professor Waldomiro Justolin, Escola Contabil, Sao Paulo - Brazil – 98/00

LANGUAGES

● Native Language: Portuguese and Italian

● Fluent: English (written, reading and spoken)

● Fluent: Spanish

● Intermediate: French

SOCIAL SKILLS

● Very passionate about serving dinners in a warm, efficient and courteous manner also have a fantastic memory and excellent listening skills, resulting in a highly and accurate order placement.

● Good knowledge to exceed customer expectations and maintaining poise and sense of humor, working under pressure.

● Graceful, careful and safe when handling food.

COVER LETTER

For many years working and traveling around the world dealing with different kinds of environments all over the world and being in contact with many different nationalities and cultures. I have several years of experience in the hospitality industry (bars, coffee shops, restaurants, nightclubs). Supervising and motivating numerous staff and ensuring that the team provided the best service possible in any situation. Experienced trustworthy and dependable seeking a position with opportunities for advancement where I can utilize my multitasking abilities. I can work independently as well as on a team. Enables me to provide perfect customers advice and I am ready to prove I am the right person to hire and be beneficial for your establishment.

REFERENCES

Matteo di Marzio

Manager, Dunne and Crescenzi Italian Restaurant

087*******

Alessia

Owner, Raspini Boutique – Florence, Italy

003**********

Michelle Buonnarrotti

Owner, American Bar – Florence, Italy

003***********

Olivier Quenet

Owner, La Maison Restaurant – Dublin, Ireland

087*******

Matteo Schiavoni

Owner, Limoncello Pizzeria Napoletana - Prescott, Az 480-***-****

Contact this candidate