KIA D. JACKSON

**** ****** *****, *.*.

Atlanta, GA 30331

Cell/Office: 404-***-****

Fax: 1-678-***-****

Email: ad2fjr@r.postjobfree.com

INSURANCE SALES & OUTSIDE SALES

Results-driven licensed insurance agent offering 15+ years of meeting and exceeding sales goals while providing solutions selling; cultivates valuable relationships with customer base to uncover clients needs and increase profits despite a fiercely competitive market; exemplifies excellent interpersonal, organizational, and presentation skills while focusing on the features and key advantages of the product to close the sale; hardworking, exceptional communicator both written and verbally; accustomed to working in fast paced environments with ability to think quickly, persuade, and use appropriate methods to influence the sale, and infer repeat/referral business; sound knowledge of insurance policies and procedures; proficient ability to work well on a team, independently, or possess leadership qualities.

CORE COMPETENCIES:

Strategic Thinker

Sales Presentations

Product Demonstrations

Results Orientated Success

Computer Skills

Effective Leadership

Performance Standards

Negotiation/Closing Skills

Problem Solving Skills

Prospecting/Networking

Solution Consultative Sales

Customer Relationship Building

CAREER HIGH POINTS – SALES

Awarded the Ruby Award for achieving over 9,700 points and reaching high levels of insurance sales in a two week period

Recognized for achieving 8,600 points of sales goals in one week and therefore receiving the Bell Award

Earned the Pearl Award for achieving 3,500 points in sales goals, two weeks in a row

Awarded the Initial Award for achieving 2,500 points two weeks in a row

Solely promoted to manage “Ring of Fire”, high profile/high sales stores, after 2nd year of high sales performance

Sales performance helped to capture a $271million digital earnings profit annually from 2006 – 2009

Earned Top Producer Award 9 consecutive times for writing 12 or more applications monthly of Life Insurance sales

PROFESSIONAL EXPERIENCE

Transamerica Agency Network - Atlanta, GA 4/ 2017- Present

Insurance Representative

Licensed Insurance Agent that provided expert and professional customer service to all customers

Used professional expertise to recommend products and services to customers seeking financial growth, asset protection and cash accumulation for themselves and for their families

Provided communication, customer service skills, and sales skills to educate clients on products that fulfilled their life insurance needs, business or personal needs or for various family members

Exuded professional resourcefulness to gain trust and confidence of clients and other professionals

Consulted with clients to assess short term and long term strategies to meet financial goals

Provided insurance quotes and answered customer inquiries regarding coverage levels and informed clients on

policy enhancements to ensure customer satisfaction

Consistently exceeded sales goals to remain the only Full Time Career Agent in the Transamerica Atlanta office

Colonial Life – Atlanta, GA

Agency Development Manager 2014 – 2017

As a Market Leader in Benefits Enrollment Solutions, we specialize in a broad range of personal insurance and Voluntary Supplemental Products offered by employers to their employees, to help combat the rising cost of healthcare and provide a number of volunteer benefIts. We help Americas workforce by providing protection they need

Recruits, trains, motivates, and develops successful Agents/Sales Reps on opening new accounts, fieldwork, managing and maintaining the account, and prospecting, Benefit Counseling, complete sales cycle, and mastering Decision Maker Presentation

Effectively delivers presentation to DM to provide customized benefits solutions that simplify and enhance current benefits

Successfully educates employees on Core Benefits, Survivor Benefits, Income Protection, Catastrophic Illness, Short-Term Disability

Specializes in Business to Business Market and/or Individual Markets

Humana – Atlanta, GA

Insurance Agent (Independent Broker) 10/2012 – Present

Administers, develops, and maintains new and existing Consumer Focused Health Plans

Offers commercial products, including fully insured, self-funded and individual products to various clients

Presents Medicare Certified products such as HMO, PPO, PFFS, and PDP to lead generated market across the state of GA

Solicits sales of HumanaOne products which include health, life, dental, vision, disability, accident, critical illness plans

Demonstrates, explains, and suggests the most appropriate policies and customization of the insurance program for the customer

Association Member Benefits Advisors/GREA – Atlanta, GA

Insurance Agent 1/ 2012 – 10/2012

Performed presentations, direct negotiations, and sales of Life, Health, and Insurance products to retired educators of Georgia

Consistently met and exceeded sales quotas resulting from 3 to 4 LTC, Cancer Treatment, Life, and MASA applications weekly

Awarded for achieving high levels of sales and reaching high points/sales totals during various periods within the company

Carried out prospecting, cold calls, telemarketing, and other sales strategies to increase revenue while acquiring and maintaining new and future clients

Maintained the highest level of customer satisfaction at all times

EASTMAN KODAK PROGRAM/Mosaic Sales Solutions – Atlanta, GA

Sales and Marketing Representative 2006 – 2010

Developed top accounts for Kodak camera and printing line for 50 Retail Stores in the North Atlanta Territory

Increased the estimated sales profits margins by 300% for 2006-2009 Kodak AIO Pinter Division

Exceeded overall plan for Northern Territory by 35% in two month time period and 50%annually

Conducted presentations at trade shows, conventions, and at store level, on the features/benefits of Kodak’s product line

Implemented innovative sales techniques by cross merchandising, which generated revenue and exceeded monthly quota by 35%

ATLANTA PUBLIC SCHOOLS, Alfred Blalock Elementary – Atlanta, GA

Information Technology Manager 1999 – 2006

Engaged effective guidance and feedback to lucratively manage and direct Information Technology Department

Resolved business/technical issues by diagnosing the problem and developing the most appropriate course of action

Exercised appropriate communication methods to cultivate, influence, and build effective relationships with business partners

Developed and implemented training curriculum of workshops for teachers and staff that promoted new technology trends

Efficiently lead, coordinated, and trained Fixed Assets Inventory Team for local school that increased accuracy and reduced costs

NEW YORK LIFE INSURANCE COMPANY – Atlanta, GA

Insurance Agent 1997 – 1999

Incremented B2B sales presentations for individuals, business owners, and corporate clients to capture sales

Developed and increased customer base by 200% in first six months of introduction to insurance market

Built and grew book of business sales by 50%, resulting in $45,000 of commissions in annually renewable income

Established new prospects for Life, Health, and Accident products to individual and business clientele

Performed cold calling and strategic marketing to set the appointment and infer repeat/referral business

Organized billing and tracking information for month end processing to create a clear view of new products to meet future needs

MACY’S DEPARTMENT STORE – Atlanta, GA

Sales Manager 1992 – 1997

Moderate Sportswear, Women’s World, and Ladies Suits

Successfully motivated, managed, recruited, trained, and developed a professional sales staff of 30 associates

Unique management style helped to increase sales by 75% in department revenues of 2.2 million dollars annually

Strong leadership skills among staff such as expecting excellence, positive disposition, innovative planning, establishing strategic direction, team building, empowerment/delegation, merchandising, selling the vision, communicating with impact, and well-built customer service produced a high level sales staff that exceeded sales goals of the department

Coached sales team with intensive training and sales techniques which resulted in reduction of staff turnover by 25%

PROFESSIONAL DEVELOPMENT

FLORIDA A&M UNIVERSITY, Tallahassee, Florida

Bachelor of Science Degree

Business Administration/School of Business

Georgia Life, Health, and Accident License, January 2012- March 2015

Georgia Life, Health, and Accident License, January 1997

InTech Certification May 2003

SOFTWARE SKILLS

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Microsoft Windows XP Professional, Windows 7 Professional,

Web Easy Professional, Microsoft Works, Adobe PageMaker, Adobe Illustrator, Adobe Photoshop, HTML, Flash, Visual Basics

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