Jessie Reyes

Medical Assistant experience for five years with knowledgeable Customer Service.

San Diego, CA 92114

ad2fjm@r.postjobfree.com

+1-619-***-****

Customer Service is key. My Experience with customer service via phone, face-to-face, and email. My knowledge with customer service was see when dealing with a few situation while working. I was selected to be on a panel for Schwartz Rounds do to my great customer service that has been shown over the five years working in the medical field.

Willing to relocate: Anywhere

Work Experience

Instructional aide assistant

NATIONAL SCHOOL DISTRICT - National City, CA

February 2023 to Present

One on one with a special need student.

Change diapers

Help with non verbal students

Help with activities with students

Helping teacher with everyday needs

Help feed student

Nurse Triage Answering Service

Rady's Children's Hospital

December 2016 to Present

• Answer Multi-Lines Calls

• RN Support

• Help page on call MD

• Updating binder weekly due to new updates.

• checking for current insurance information

School Health Assistant

Rady's Children's Hospital - San Diego, CA

May 2019 to February 2023

Triage students

G-tube feeds and flushing

Care for three type two diabetic students

Answers phones

Filing medical information

Help Administer Medication

Health Technician

San Diego Unified School District - San Diego, CA

March 2018 to January 2022

Triage students

Help Administer Medication

Answers phones

Filing medical information

Assisting school RN when needed

Migrant Children Support / Medical Assistant

Rady Children's Hospital - San Diego - San Diego, CA March 2021 to May 2021

Screening (intake)

Urine culture

Injecting vaccine (MMR/Vari)

Gave OTC and PRN

COVID-19 swab

Screening for Covid-19

Rady's Children's Hospital - San Diego, CA

March 2020 to May 2021

Screen patients/ parents/ employees for Covid-19 symptoms Help parents find where they need to go around the hospital Help the charge nurse with daily task

Medical Assistant

Balboa Nephrology Medical Group - Chula Vista, CA

October 2015 to December 2016

Referral Specialist, Front & Back Office.

Rooming patients, Taking vitals, documentation health information. answering incoming calls, paging MD, running insurance cards, Assisting MD with patients in room. Florist Assistant

Bonita Flowers - Chula Vista, CA

May 2012 to January 2014

Customer Service

Answering phone

Taking Order via phone, online

Cash handling

Deliveries

Education

Associate in Medical Assistant

Kaplan College - Chula Vista, CA

August 2012 to April 2013

High school diploma

Chaparral High School - Temecula, CA

July 2007 to May 2012

Skills

• ANSWERING (10+ years)

• ANSWERING MULTI-LINE (10+ years)

• CASH (6 years)

• CASH HANDLING (8 years)

• CUSTOMER SERVICE (10+ years)

• Telephone (10+ years)

• Medical Office Experience (6 years)

• Medical Records (6 years)

• Multi-line Phone Systems (6 years)

• Patient Care (6 years)

• Triage

• Experience Administering Injections (6 years)

• Vital Signs (6 years)

• Epic (5 years)

Certifications and Licenses

CPR Certification

Additional Information

Skills & Qualifications

• Customer Service * Team Player * Answering Multi-Line Phones

• Front & Back Office * Rooming Patients * Shot Injections

• BLS Certified * Microsoft Office Suite * Cash Handling

Contact this candidate