NINA

LEDONNE

ad2fjf@r.postjobfree.com

m

412-***-****

Cranberry Township, PA

16066

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory

management. Dedicated to complete knowledge of

company products and services for optimized customer service. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by

encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet

operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

PROFESSIONAL SUMMARY

Sincerely Yogurt Cranberry - Assisstant Manager

Cranberry Township, PA • 08/2021 - Current

WORK HISTORY

Developed loyal and highly satisfied customer base through proactive management of team customer

service strategies.

•

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

•

SKILLS

Employee performance

evaluations

•

• Recruiting and interviewing

• Operations management

• Strategic planning

• Negotiation

• Business planning

• Staff Management

• Sales growth

• Project Management

• Employee scheduling

• Budgeting

• Staff supervision

• Financial Management

• Cost Control

• Training

Indiana University of

Pennsylvania

Indiana, PA • 07/2011

No Degree: Cognitive

Psychology And

Psycholinguistics (minor)

Indiana University of

Pennsylvania

Indiana, PA • 07/2011

Bachelor of Science: Nursing

Indiana University of

Pennsylvania

Indiana, PA • 07/2011

BBA: Business Administration

EDUCATION

Passavant Hospital - RN

Mccandless, PA • 05/2018 - 07/2019

Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced

resources.

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Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

•

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

•

Increased sales by driving operational efficiencies and building excellent customer rapport.

•

Generated repeat business through exceptional customer service and responded to customer concerns with

friendly and knowledgeable service.

•

Increased sales revenues by promoting complementary products and educating customers about store

promotions.

•

Established and optimized schedules to keep coverage and service in line with forecasted demands.

•

Helped with planning schedules and delegating

assignments to meet coverage and service demands.

•

Created organization systems for inventory control, merchandising, financial reports and schedules,

dramatically increasing operational efficiency.

•

Administered medications via oral, IV and intramuscular injections and monitored responses.

•

Provided direct patient care, stabilized patients and determined next course of action.

•

• Managed care from admission to discharge.

Delivered proper care to victims of domestic violence at urgent care clinic.

•

Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.

•

Managed quality care for 48 patients with heart failure, end-stage renal disease and coronary artery disease.

•

Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

•

Reviewed post-operative orders and continuously

monitored patients' post-operative vitals, set up PCA and

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Maxim Healthcare - RN

Pittsburgh, PA • 02/2012 - 05/2018

fluids and oriented patients to unit.

Organized and managed care of patients undergoing

various therapies and procedures.

•

Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other

conditions.

•

Provided exceptional care to high-acute patients

needing complex care such as ventilator management, extensive wound care and rehabilitation.

•

Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

•

Minimized hospital stays with recovery-centered

approaches, reducing average in-patient stay length.

•

Advised patients and caregivers of proper wound

management, discharge plan objectives, safe medication use and disease management.

•

Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.

•

Collected blood, tissue and other laboratory specimens and prepared for lab testing.

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Updated patient charts with data such as medications to keep records current and support accurate treatments.

•

Implemented medication and IV administration, catheter insertion and airway management.

•

Administered medications and treatment to patients and monitored responses while working with healthcare

teams to adjust care plans.

•

Administered medications via oral, IV and intramuscular injections and monitored responses.

•

Provided direct patient care, stabilized patients and determined next course of action.

•

• Managed care from admission to discharge.

Delivered proper care to victims of domestic violence at urgent care clinic.

•

Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.

•

Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.

•

Forbes Regional Hospital - RN

Monroeville, PA • 02/2012 - 05/2018

Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.

•

Audited charts and reviewed clinical documents to verify accuracy.

•

Reviewed post-operative orders and continuously

monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.

•

Organized and managed care of patients undergoing

various therapies and procedures.

•

Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other

conditions.

•

Provided exceptional care to high-acute patients

needing complex care such as ventilator management, extensive wound care and rehabilitation.

•

Trained new nurses in proper techniques, care

standards, operational procedures and safety protocols.

•

Oversaw delivery of care for patients on medical-

surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.

•

Teamed on trauma and emergency interventions

involving serious head injuries, gunshot wounds and thoracic trauma.

•

Advocated for patients by communicating care

preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.

•

Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.

•

Administered medications via oral, IV and intramuscular injections and monitored responses.

•

Provided direct patient care, stabilized patients and determined next course of action.

•

• Managed care from admission to discharge.

Delivered proper care to victims of domestic violence at urgent care clinic.

•

Holiday Inn Express Hotel Suites - Manager

Indiana, PA • 07/2005 - 01/2011

Reviewed post-operative orders and continuously

monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.

•

Organized and managed care of patients undergoing

various therapies and procedures.

•

Trained new nurses in proper techniques, care

standards, operational procedures and safety protocols.

•

Oversaw delivery of care for patients on medical-

surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.

•

Teamed on trauma and emergency interventions

involving serious head injuries, gunshot wounds and thoracic trauma.

•

Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.

•

Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.

•

Taught patients how to improve lifestyle choices,

dramatically reducing chance of symptom reoccurrence.

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Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.

•

Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

•

Led successful team comprised of RNs, LPNs and

ancillary staff.

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Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing

rapidly changing conditions.

•

Controlled costs and optimized spending via

restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

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Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

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Propelled continuous improvements and strategically capitalized on current market trends.

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• Approved regular payroll submissions for employees. Executed regular process updates to reduce

discrepancies and enhance scheduling across production calendars and programs.

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Established and administered annual budget with

controls to prevent overages, minimize burn rate and support sustainability objectives.

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Maximized performance by monitoring daily activities and mentoring team members.

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Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

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Onboarded new employees with training and new hire documentation.

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Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

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Recorded inventory sales into organization's weekly income report.

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Delivered feedback to decision-makers regarding

employee performance and training needs.

•

Applied performance data to evaluate and improve

operations, target current business conditions and forecast needs.

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Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

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