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Executive Assistant Customer Service

Location:
Jackson, TN
Salary:
75,000/100,000
Posted:
January 04, 2024

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Resume:

SKILLS

JAMES BOND, SR.

PROFILE

Well organized, creative, and proven professional who desire to achieve company goals with hard work, dedication, and enthusiasm.

I am seeking management level position that my knowledge, skills, and abilities with compliment a long-term role that is challenging, fulfilling, and rewarding that will mutually benefit the company and myself.

CONTACT

PHONE:

731-***-****

EMAIL

ad2fj3@r.postjobfree.com

WORK EXPERIENCE

Sr. Road Supervisor

Jackson Transit Authority

2008-Current

Responsible for supervising a diversity group of thirty-two employees, maintaining driver’s locations to ensure customer pick-ups, planning and scheduled employees work schedules, maintaining employees’ time sheets for payroll. Coordinating daily bus ride checks to maintain timely delivery of customers, performing bus rerouting to meet transit needs; responsible for processing daily accounts receivables for bank deposits, assisting drivers to maintain continuous bus workflow, served as dispatcher, and responding to drivers for location pickups and drop offs and participating in safety training.

Owner

Destiny Child Care Center

1997 to 2005

Managed customer service for the facility, public relations, marketing strategies, curriculum, cleanliness, and maintenance of facilities. Hired and supervision of staff, ensured compliance with all local, state, and federal laws governing childcare, and the financial affairs of the childcare facility.

Executive Assistant Manager

Walgreen Drugstore

1997 to 2003

Planned, managed, directed operations, sales, and personnel. Managed store operations and planned store planogram; responsible for merchandise inventory control, shipping and receiving. Completed employee evaluations; and managed performance analyses to ensured customer satisfaction by resolving customers’ inquiries, employee recruiting, employee training, filling, and servicing client orders, as well handling client reports. Developed and maintained professional relationships with customers, employees, and management; successfully resolved customers’ and employees’ concerns and grievances consistent with agency policies; processed payroll, approved employees’ leave requests, and responsible for employees’ retention.

Co-Owner

B & H Janitorial Services

May 2010 July 2016

Provides oversight and quality control for houses and office cleanings. Conducts business process assessments and develops new processes for the successful management and execution of services. Responsible for the hiring and training of cleaning professionals. Performed interviews and any background checks required to bring on house cleaners and other cleaning professionals to work for them.

Responsible for the profit and loss of the business.

EDUCATION

Concentration in Business Management

Lane College Jackson, Tennessee

1990-1993

Coursework in Business, Accounting, English, Math, and Information Technology

Specialize Training

CPR Certificate

Pharmacy Technician

Six Sigma Training

Christian Leadership Training



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