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Sales Representative Customer Service

Location:
San Diego, CA
Posted:
January 03, 2024

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Resume:

NELLIE PALIY

CAREER OBJECTIVE

An ambitious, success-driven and customer-focused

sales representative with experience in problem-solving skills, attention to detail, and customer relationship management. Seeking an opportunity to utilize sales and persuasive expertise to exceed sales targets and convert prospective clients into repeat customers in a challenging workplace.

WORK EXPERIENCE

DATA ENTRY SPECIALIST

Heartland Payment Systems Jan. 2023 to present

Handle sensitive information with confidentiality and professionalism Consistently maintained a 99% accuracy rate while entering large volumes of data into databases, resulting in improved data quality and increased efficiency Assist in multiple payroll acquisitions that require accurate data transfer of existing companies from one payroll platform to another.

Met project deadlines working with both a group of people and independently with minimal supervision

Work remotely ensuring all tasks and goals are met with excellent time management, discipline and prioritization skills

K WIRELESS- CRICKET

Sales Associate/Manager July 2007- December 2013 Swiftly greeted every customer, asked open ended questions and delivered exceptional customer service ensuring all their needs were met. Resolved challenging customer issues including device related troubleshooting, billing, service inquiries and more.

Promoted from sales representative to a manager in less than six months of employment. Worked very well with my team through open, respectful and positive communication. Developed and monitored action plans for the accomplishment of daily and monthly sales goals

Handled daily store operations such as opening/closing, inventory control, cash management, daily deposits and various office/administrative duties Consistently received top sales awards

Trained and developed new sales team associates in products. selling techniques and company standards and procedures.

CONNECT WITH ME

ad2fif@r.postjobfree.com

San Diego, California

206-***-****

VICTORIA’S SECRET

Supervisor Jan. 2022 to Jan. 2023

Consistently over exceeded daily and weekly sales goals by 25% Supervised sales associate staff of 15+ in daily activities, delivering continuous training and coaching to bolster each employee’s skill set.

Ensured all staff deliver the highest possible levels of customer service in store to reach daily sales goals including my own personal selling. Closely tracked and monitored sales numbers in real time and swiftly took deliberate action to achieve sales goals

Reviewed business reports and insights daily. Made a plan of action to strengthen areas needing improvement.

Inventory management

Executed store opening and closing procedures which included store recovery, reconciling all transactions, record and make daily deposits.

Involved in the hiring and training of new employees PROFESSIONAL SKILLS

Confident, personable and empathetic

Self motivating, determined and optimistic

Active listening

Persuasive, overcome objections

Up-selling and closing skills

Creative problem solving, conflict resolution

Critical thinking

Flexible and adaptable

Interpersonal skills

Lead by example

Effective time management

Able to grasp new concepts quickly

Achieve results in a fast-paced environment

Growth mindset

WRAPCO LLC

Digital Printing/Vinyl Wrap- Operations Manager Jan. 2014 to Jan. 2022 Worked with many corporate clients as the first point of contact to map out their visual marketing needs

Worked closely with a team of people including graphic designers, digital printers, production and installation staff, ensuring that all stages of the project gets completed in a timely manner.

Handled all bookkeeping tasks such as recording all financial transactions, creating invoices, accepting and recording deposits.

Assisted in the design, production and installation of various vinyl wrap and signage projects

Photographed high-resolution images that were integrated into the brands advertising artwork

EXECUTIVE SUMMARY

A saleswoman with 15 years of sales experience in

various fields. My true superpower is the ability to genuinely connect with people and quickly build trust. I’m able to rapidly detect when and how I need to pivot in any given situation.

NELLIE PALIY

S A L E S W O M A N

CAREER OBJECTIVE

An ambitious, success-driven and customer-

focused sales representative with experience

in problem-solving skills, attention to detail,

and customer relationship management.

Seeking an opportunity to utilize sales and

persuasive expertise to exceed sales targets

and convert prospective clients into repeat

customers in a challenging workplace.

EMAIL : ADDRESS :

ad2fif@r.postjobfree.com San Diego, California

COVER LETTER

Dear Hiring Manager,

I am writing to show my interest in the sales position with your company. With my enthusiasm for sales and customer service, I am confident I can make a strong contribution to your team.

I have a strong track record of success in sales and customer service roles. I am an excellent communicator and negotiator who thrives on meeting and exceeding sales targets. I have a strong ability to build

relationships with customers through providing

excellent customer service and by having a natural ability to understand what the customer truly needs. I am highly organized and able to multitask to keep everything running smoothly. I am a motivated self- starter who takes initiative and I am excited about the opportunity to join your company. I’m confident I will be a great asset to your team and I look forward to discussing my qualifications with you further.

Thank you for your time and consideration.

Sincerely,

Nellie Paliy

REFERENCE

Phone:425-***-****

Victoria’s Secret District manager

Lisa Afleck

PHONE NUMBER :

206-***-****

EXECUTIVE SUMMARY

A saleswoman with 15 years of sales

experience in various fields. My true

superpower is the ability to genuinely connect

with people and quickly build trust. I am able

to rapidly detect when and how I need to

pivot in any given situation.



Contact this candidate