DAPHNEY THEMA NKADIMENG

Address · *** Rooihuiskraal Rd Kosmosdal

Phone.072-***-****

Email:ad2fh6@r.postjobfree.com

Background

I am a multi skilled Credit professional with more than 15 years, managing the account receivables process from start to finish.

I was involved in the review and amendment of the credit policy of the company and the training of staff about the credit policy. Furthermore, I was involved in a project where the company was acquiring another business in the automotive industry. My involvement included the reassessment of the clients of the acquired company in line with the company credit policy.

I was acting as a mediator between Warehouse, Sales and Service Team by resolving client queries to speed up the Credit management processes. I was involved advising the Sales, Franchise and Retail departments about the credit policy.

Having worked extensively in Credit Management and developed analysis, negotiating and communication skills. I can work with member of staff at different management levels. I am dedicated, target-driven, experience in developing and implementing successful policies and procedures. Furthermore, I have resolved complex issues relating to debtors books and I am assertive with outstanding organizational skills and the ability to consistently achieve demanding deadlines. My attitude and accumulated experience would be beneficial to your organization. Experience

1. Aggreko Power and Energy Rentals Nov 2020 – 31 May 2023 Accounts Receivable Coordinator

Credit Risk Assessment: Managing the account receivables process from start to finish including manual invoicing and payment allocation and reconciliation. Monit0r the credit worthiness of customers and make recommendations on credit limits and payment terms. Prepare and review weekly and monthly ageing reports. Conducting credit checks by evaluating and assess Credit-worthiness of new and existing customers (via Trans- Union, Experian and Inoxico. Confer with credit association and other business representative to exchange credit information (Trade References). Analysis of credit data and determine the degree of risk involved in extending credit or granting credit. Evaluate customer records and recommend payment plans based on the turn over, payment history, savings data and purchasing history. Reviewing credit application, verify and confirm details with clients. Review application for compliance and adherence. Prepare the report detailing risk assessment findings and other data that contribute to granting decision based on the information collected Master File Maintenance: Prepare documents to create new accounts, maintain the accounts and all changes on master data as well as deactivating inactive accounts to limit fraud and some other errors. Maintain document scanning system for new accounts and all additional changes. Ensure communication for new account opened is effective and monitor turnaround time.

Credit Control: Constant monitoring of all accounts receivable to identify any overdue debts and potential problematic accounts. Contacts clients to follow up on overdue invoices. Posting of payments receipts and allocate accordingly.. Plan a course of action to recover outstanding payments and negotiate repayment plan with customers. Sending monthly invoices and statement of accounts and resolve customer billing/credit issues. Daily credit monitoring of accounts receivable balances compared to set credit limit and resolve credit limit 2

breaches. Monthly management reporting on collection activities and accounts receivable status (Age Analysis). Monthly invoices, credit notes and debtors movement reports. Prepare the reports for balance sheet. Monthly Debtors days calculation and Bad Debt Write-Off and calculating provision. Prepare weekly Cash Payment Forecast and submit to FM and Posting WHT on GL.

Interacting with sales team in resolving overdue customer purchase order accounts. Completion of business rescue application and liaising with legal team to take legal action against long outstanding debt. Others: Involved in Audit and Loading client invoices and monitoring their approval on SAP, SAP Ariba, COUPA Supplier portal, ADIENT Supplier System.

2. Africa Automotive Aftermarket Solutions ( Group ltd) Jan 2011 - April 2019 Credit Risk Specialist

Credit Risk Assessment: Conducting credit checks by evaluating and assess Credit-worthiness of new and existing customers (via Trans-Union, Experian and Credit Guarantee CGIC).Confer with credit association and other business representative to exchange credit information (Trade References). Analysis of credit data and determine the degree of risk involved in extending credit or granting credit. Evaluate customer records and recommend payment plans based on the turn over, payment history, savings data and purchasing history. Reviewing credit application, verify and confirm details with clients. Review application for compliance and adherence. Prepare the report detailing risk assessment findings and other data that contribute to granting decision based on the information collected. Submit the Credit Application pack to the Credit Committee for approval. Perform detailed financial and risk analysis of clients exposure on a monthly basis, Provide information and support to financial manager with regard to reporting and queries, Investigate accounts exceeding limits and assess further. Identify changes in payment patterns and propose action to avert indebtedness, Consultation with customer for validation, resolve queries, verify financial and credits, Administration of Liquidation process, Management of LOC (Letter of Credits) and guarantees according to company policy and procedure Master File Maintenance: Prepare documents to create new accounts, maintain the accounts and all changes on master data as well as deactivating inactive accounts to limit fraud and some other errors. Maintain document scanning system for new accounts and all additional changes (EDMS). Ensure communication for new account opened is effective and monitor turnaround time.

Administration of CGIC: (Trade Credit Insurance) claims, rebates, declaration and monitoring the insured portfolios, Submit claims to Crega-link and follow up. Notify CGIC when account go over 60 days. Credit Control: Full Credit Control function for all inland and cross border debtors. Oversee/assist with month end procedures (capturing payments, journals and debtors statements. Take responsibility for processing all bank deposit against debtor accounts and reconciling part debtors accounts. Provide information and support financial manager with regard to reporting and queries. Investigate accounts exceeding limits and assess further. Liaise with sales /customer service. Customer relationship building/visits. Reporting on Age Analysis and ensure DSO days are minimized. Ensure correct invoicing to minimize errors and ensure compliance in terms of pricing structure, discounts offered, and appropriate VAT treatment. Knowledge of Credit-Act, Consumer Credit Act and POPIA compliant Act. Legal recovery and bad debt. Assist in developing, implementation and maintenance of credit and finance procedure. Prepare monthly risk reports on credit exposure. Maintain relationship with other division for smooth running of the department. (ensure competent team in place to support collection process) 3. Parts Incorporated Pty Ltd (Midas Group) Dec 2006 - Dec-2010 Senior Credit Controller

Timely and effective collection of all debts and customer’s payment, Maintain contact with clients to ensure all queries are resolved in timely manner, Resolving queries both internally and externally around outstanding invoices, Posting and allocating daily receipts to accounting system in line with customer remittance advice, Achieving daily collection target in line target set for month, Phone email and send overdue letters and invoices, Maintain accurate records of all accounts on the master list, Identify changes in payment patterns and advice management, Ensure that all transactions are complaint with company policy and statutory requirements, Provide weekly debtors updates as requested by management, Send out monthly client statement, invoices, 3

Pod’s as requested and Letters of demands. Undertake account reconciliation monthly, Ensure monthly processing deadlines are met as required, Send out monthly client statements and invoices, Daily cash flow forecasting, Releasing of orders, running with signed trade term agreement, Ensure customer remain within the signed trade term agreement, Preparing the accounts over 60 days to be handed over to Lawyers. 4. Matrix Vehicle Tracking (Pty Ltd) Oct 2004-Nov 2006 Credit Controller

Collection on outstanding accounts, Handle dispute bills and negotiate to bring payment within agreed terms, Meet cash and debtor day target set by the company, Re-aging, posting and reconciliation of the account and bank statement, Allocation, posting journals and performing legal process 5. Company : Independent Newspapers (Star Newspapers) Oct 2001 - Sept 2004 Credit Controller

Collection of outstanding debt, Making arrangement of payment telephonically, Daily reconciliation of account, Process credit/debit notes, Resolve queries raised by customer on invoice, Prepare write-off list to hand over, Banking payment from the bank statement.

6. Standard Bank Card Division (Head Office) Sept 1999 - Sept 2001 Debtors Clerk

Debtors collection on personal Credit Card, Handling queries on charges and abnormal transactions, Preparing the list of the bad debt to be handed over to legal 7. Retail Apparel Group (RAG) Jan 1998 - Aug 1999

Debtors Clerk

Collection of outstanding accounts of the different retail shops telephonically, Clients visits to resolve the queries, Banking, Loading memos on POP’S

Education

University of South Africa Feb 2010 - Sept 2015

National Diploma in Credit Management

University of Venda 1994 -1997

National Diploma in Public Administration

Damelin School of Business 2000

Certificate in Bookkeeping

Damelin School of Business 2001

Certificate in Pastel Version 6

Turfloop Computer Studies 1997

Computer Programmes

Manoe High School (Polokwane) 1993

STD 10

Employment References:

Matrix Vehicle Tracking

(Credit Manager) To Be provided on request

4

AAAS (Imperial Group)

(Financial Manager) To be provided on request

Aggreko Power and Energy Rent To be provided on request

Contact this candidate