Joanna Bolorin

** ********* ****** ***. ***

Hartford, CT 06105

959-***-****

QUALIFICATIONS

Work well without supervision

Bilingual English/Spanish with the ability to translate

Ability to prioritize and remain focused on the essence of an issue

Excellent with customer support services

Skilled at learning new concepts quickly while working well under pressure with a positive attitude

Typing 60 Wpm, fax photocopier

Phone Lines: 8-10

Software: Windows, Excel, Word, AEA, Elite, Access, Internet, Lotus, AWD, NBC, VMS, ADP, Trulinx, D-2000, Member Plus & TQ600 Proximity Time clock & software, Needles and Filevine

EXPERIENCE

5/1/2017-4/21/21

Kocian Law Group

Paralegal

Motor Vehicle Accidents, Slip & Falls, and Workers Compensation

Drafting of pleadings, demands, settlement documents, etc.

Processing authorizations and compile medical, employment, tax, and other records

Reviewing medical records

Communicating with courts, clients, experts, witnesses, opposing counsel as needed

Managing and updating case activity to assist attorneys with case monitoring and client reporting

Assisting with preparing files for mediation, arbitration, and trial

Assisting attorneys with legal research

Preparing cases from inception to trial

Calendaring and scheduling as needed

7/1/2013-4/1/2017

Pequeñin Children’s Multicultural Readiness Academy

Secretary/office manager

Perform routine and administrative functions such as fax, copier, spreadsheets, correspondence, scheduling appointments, meeting notes, reports, and manage projects

Collect and disburse funds from cash accounts and keep accurate records

Keep track of the daily work of all employees (supervision), staff physicals and credentials

Place orders and dispense supplies

Prepare payroll and submit for check processing

Prepare check request for all invoices and mail checks

Prepare monthly reports such as Child and Adult Food Program & School Readiness in collaboration with Director and head teacher

Help and advise parents to complete enrollment forms, CACFP applications and Care 4 Kids applications

Keep track of children’s records such as updated physicals and immunizations

Responsible for collecting parent fees, registrations and bank deposits

Keep up with the State Licenses, center license, regulations, proposals, attendance, budgets, and contracts

EXTERNSHIP:

East Hartford Medical Center, East Hartford, CT

Verified insurance coverage for patients

Communicated with insurance companies regarding non- payments

Made sure codes were correct comparing to diagnoses codes

AAA Auto Club West Hartford, CT

Customer Service Representative (Temporary Assignment)

Provided Emergency Road Side service

Provided new membership and reinstate current card holders

Provided 100% customer service

Pearse – Bertram, LLC Bloomfield, CT

A/P & Inventory Returns Coordinator

Entered daily payables into ADP & Trulinx software

Researched invoice issues

Posted daily reports and acknowledgements

Made sure all statements were current

Allocated return authorization numbers and maintain returns spreadsheet

Researched and credit customers for their returns

Assisted Supervisor with clerical duties

Grodsky Services Hartford, CT

Dispatch Manager

Scheduled monthly HVAC maintenance for clients

Daily schedules for technicians

Weekly payroll using VMS software

Assisted customers with on call HVAC issues such as no heat

Weekly billing for all customer accounts relating to CT and also assisted MA office with billing questions

Purchased inventory such as filters and any necessary parts needed for service

Assisted office manager with updating an excel spreadsheet regarding monthly scheduled maintenances

Oakleaf Waste Management East Hartford, CT

New store/ Temp Services Coordinator

Set up services of new and existing clients, manage high volume client contacts

Assisted with meeting clients requests/issues, direct process to guarantee completion & continually endure 100% customer service

Track and document all internal information for compliance and reposting

Assisted manager with special projects

Updike Kelly & Spellacy Hartford, CT

Billing Coordinator

Oversaw client billing, assure Attorney entries utilizing accurate billing codes

Assisted with training Legal Secretaries on entering timesheets for billing

Assisted accounting controller with bank reconciliation’s, research Attorney entries through Lexis-Westlaw, fax, copier & AEA software

Helped accounting department when needed with A/R & A/P

Data-Mail, Inc Newington, CT

Graphics Assistant-Billing Coordinator

Created purchase orders, stock inventory, maintain job logs by preparing billing recaps, memos and spreadsheets for accounting

Assisted Graphics Director with delivery and pick up of prepress packages to and from account executives

Prepress film developing, blue lines, color keys and match prints production by assisting prepress manager

EDUCATION

06/11-02/12 Sanford- Brown College

Certified Medical Billing & Coding Specialist

ICD-9-CM, CPT, HCPCS

Fluent Bilingual English/Spanish

Insurance eligibility/verification

Professional customer service

1990-1994 Albert I Prince Tech

Graphic Communications

References given upon request

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