EMMANUEL TORTO

ad2fgg@r.postjobfree.com 929-***-**** 3206 YOSKO DRIVE,EDISON, NJ 08817

Organisation. To work in an organisation or an institution, contributing my quota towards achievement of the organisations goals, while pursuing a professional career. Group General Manager with over 10 years of experience on increasing revenues and expanding margin, operational oversight, team leadership, efficiency optimisation and strategic planning. Goal-oriented problem solver with exceptional communication skills. Increased cross- departmental performance by streamlining processes and reducing inefficiencies. Proficient at identifying and addressing problems and strategising to achieve goals. I Work with little or no supervision am self-aware and ready to learn and grow positively in whatever I do. Serviced- focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilisation to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

PROFESSIONAL SUMMARY

SKILLS

• Excellent Interpersonal and Communication

Skills

• Drive and ability to motivate others

• Good team player

• Excellent knowledge in the use of spread

sheet and other statistical software.

• Background in experimental research

design, environmental impact assessment

and very good proposal and report writing

skills.

• Computer literate with background in

computer software and hardware

installation, Pc fundamentals,

troubleshooting and knowledge in solving

basic hardware problems.

WORK HISTORY

Jan 2023 - Oct 2023

GENERAL MANAGER

B.K ROOFING SYSTEMS AND

CONSTRUCTION

• Developed and implemented strategies to increase sales and profitability.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long- term organizational growth.

• Maximized efficiency by coaching and mentoring

personnel on management principles, industry practices, company procedures, and technology systems.

• Drove year-over-year business growth while leading Jun 2018 - Oct 2023

GENERAL MANAGER

ENERGIE MONDIALE LIMITED

• .Making arrangements for purchase and distribution of supplies.

• Meeting objectives of my superior on schedule.

• Oversee my personnel to ensure they are complying with safety regulations

• Manage contracts and budgets.

• Coordinate with several teams and communicating with clients.

• Keep reports of business and employees' performance.

• Training of new staff and lower-level managers.

• Developed and implemented strategies to increase sales and profitability by 15%

Jun 2018 - Oct 2023

MARKETING MANAGER / HEAD,

BUSINESS DEVELOPMENT

ENERGIE MONDIALE LIMITED

• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

• Researched developing trends to stay updated with new ideas and marketing practices.

• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.

• Performed market segmentations, targeting and

positioning for each product line.

• Conducted market research to identify new opportunities and target markets.

Oct 2015 - Aug 2017

ASSISTANT OPERATIONS

THE ROYAL BANK

• Branch operations assistant in charge of daily operational activities.

• Assist in performance appraisals, promotions and compensation activities for officers.

• Ensuring of sales promotion activities including promotional campaigns, micro marketing events and trade shows.

• Develop action plans to enhance operational controls and customer service packages.

• Resolve customer complaints promptly and efficiently.

• Maintain operational standards to provide excellent working environment for employees.

• Streamlined office operations by effectively monitoring and addressing client correspondence and data

communications.

• Increased profitability and productivity by minimizing downtime and streamlining quality control procedures. Oct 2013 - Aug 2015

BACK OFFICE OFFICER

THE ROYAL BANK

• Back office officer in charge of clearing and other duties.

• Relationship manager; managing specific Customer portfolios – had the best customers of the branch.

• Preparing credit papers for approval – I ensured credit Aug 2023

CYBER SECURITY L1 TRAINING PROGRAM

Slamm Technologies ACCRA

2012

Bachelor of Science: Banking And Finance

Presbyterian University Ghana ACCRA

Feb 2010

Advanced Certificate: Petroleum Economics (Oil And Gas) Institute of Chartered Economist of Ghana ACCRA

May 2004

High School Diploma

Ghana National College Senior High Cape Coast

Feb 2001

BASIC EDUCATION CERTIFICATE EXAMINATION: Junior High Education ST JOHNS JUNIOR HIGH SCHOOL ACCRA

• 2010-2011 (BASA), Business Administration Students Association. - Sponsorship Chairman and Committee Member.

• 2003-2004 Ghana National Senior High, Cape Coast.- Protocol Prefect. Sep 2012 - Sep 2013

Payroll Officer

Controller and Accounting

Generals Department

• Balancing of government payment voucher

• Payment of all public and civil servant workers

• Preparation of all public and civil servant wor0kers payroll vouchers.

• Preparation of new entrants' forms for salary payment

• Correction of SSNIT numbers and other errors appearing on salary vouchers

• Sorting of pay slips and dispatching them to various districts

• Preparations of personnel promotion, upgrading of positions, change of Bank details.

• Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency EDUCATION

ACCOMPLISHMENTS

LANGUAGES

English, Twi, and Ga

Christian

• Databank Universal Economic School (DUES), My Money Works, Presbyterian University Ghana

(P.U.G), Mr. Ken Ofori Atta. Executive Chairman (Databank Financial Services)

• Repute Media Consult, CV and Interview Clinic, Presbyterian University Ghana (P.U.G), Mr. Raymond Nazaar; Ministry of Finance & Economic Planning., Joseph Adane; CEO / President Repute Media Consult.

• Gender: Male

• Nationality: Ghanaian

• Miss Kereen Sowah,

Branch Manager, Consolidated Bank,

Email address: ad2fgg@r.postjobfree.com

• Mr Jeffrey Nyarko-Addo,

Energie Mondiale Ltd & B.K. Roofing systems Ltd,

Email address: ad2fgg@r.postjobfree.com

2010-2011: Member - Presbyterian University. Football Team. 2007-2009: B.A.S.A - Business Administration Sponsorship chairman. RELIGION

SEMINARS COURSES ATTENDED

PERSONAL INFORMATION

REFERENCES

EXTRACURRICULAR ACTIVITIES

• Internet Browsing for Research.

• Playing Football and Table Tennis.

• Singing and Listening to Music

• Playing the organ

#HRJ

HOBBIES AND INTERESTS

Contact this candidate