Taufiqul Islam

Ph: 469-***-****

Email: ad2ff1@r.postjobfree.com

Overall, 3 years of IT experience in Business Analyst & 7 years in other IT experience. Currently working as business analyst experience into business consulting, understanding requirements/business rules.

Extensive experience in Software Testing life cycle (STLC), Software Development life Cycle (SDLC) from inception to transitioning with different methodologies such as Waterfall, RUP, XP, Agile.

Design and review of various documents including the Software Requirement Specifications {SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents

Excellent Skills in Performance Management to support strategic planning, goal setting, strengthen accountability, enhance decision making, and improve customer service

Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD).

Excellent Analytical skills to understand the business process and Functionality, Requirements and to translate them to system requirement specifications.

Preparing graphical depictions of use cases including state diagrams, activity diagrams, sequence diagrams and use case diagrams.

Developing functional specifications for business process refinement and automation, data modeling, system Architecture, conducting feasibility studies, scope.

Extensive experience in IT in Finance, Banking, Insurance.

Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.

Proficient in customizing already existing business practices, workflows, activities and deliverables.

Develop User interfaces and requirements sessions.

Providing traceability across the project by analysis and review of project elements involved in traceability including testing artifacts, end-user support documentation and training materials.

Extensive Documentation Skills for use in Standardization of Testing and Programming Procedures and Guidelines.

Extensive experience to analyze and document business requirements and system functional specifications including Microsoft Visio.

Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, Requisite Pro

Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing (UAT).

A seasoned professional with planning, execution, monitoring and resource balancing skills and with the ability to support multiple projects.

Good analytical, communication, problem solving, decision making, presentation and organization skills.

TECHNICAL SKILLS:

Rational Unified Process (RUP), Waterfall, Agile Scrum, Rational Requisite Pro, MS-Visio, Enterprise Architect, Rational Rose, MS Word, MS PowerPoint, MS Excel, Rational Clear Quest, Rational Clear case, Mercury Quality Center, PL-SQL, UML (Use case diagram, Context diagram, Activity diagram), Oracle, SQL Server, MS Access, UNIX, Windows 98/00/NT/XP.

Kemper Insurance Companies., April 2021 to Present

Dallas, TX (Remote)

Business Analyst

Responsibilities:

Involved in the development of project plan in conjunction with the business and IT areas.

Extensive involvement in capturing the requirements from users.

Preformed the role of facilitator to conduct JAD session for requirement gathering.

Prepared Gap Analysis to repost outlining the deficiencies in source system extracts and requirement s for the Operational Data Store (ODS).

Identified connectivity of source systems, related tables and fields to ensure data suitably for mapping.

Analyzed business requirements in terms of dimensional data elements and measurable facts.

Prepared Business Requirements Document (BRD) and then converted these requirements into Functional Requirement Specification (FRS).

Created the As-is and To-be data flow diagrams for different phase of the project.

Presented models and their advantages to stakeholders and the project manager.

Have extensive knowledge of ETL process used by the Data Stage System designers used for extracting, transforming and loading the data in the data warehouse/Data marts.

Closely interacted with designers and software developers to understand application functionality, navigational flow and how data is passed.

Performed System and Integration Testing along with testers. Conducted UAT with the business.

Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived.

Used SQL, Data Warehousing and Data Cleansing for the arrangement of customer data.

Provided user test cases and collated and track defects. Communicate defects to the development team.

Involved in the UAT process to check the reliability and acceptability for end users against the original requirements.

Performed key role in the planning, testing, and implementation of business enhancements.

Uses variety of information gathering techniques (e.g., interviews, facilitated sessions) to determine business requirements and technology needs to fulfill the GAP.

Identified, research, investigated analyzed and defined business documented process.

Environment: MS Visio, MS Office, Windows 2000/2003 Server, SQL 2005, Rational Requisite Pro, Rational Clear Case, Java/J2ee, HTML.

Bank Of America, February 2020 to March 2021

Dallas, TX (Remote)

Business Analyst

Responsibilities:

Demonstrated strong knowledge about how trade. is executed and in-depth knowledge of data flow of the equity from front office to back office.

Gathered and documented Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS) using interviews, document analysis, requirement workshops, business process descriptions, business analysis and work flow analysis.

Also worked as Data Analyst.

Chairing working groups and taking ownership of issues raised, and ensuring resolution or escalation.

Designed screen forms, reports with business rules.

Worked with Subject Matter Expert and created Data flow diagram and created mapping for physical and logical databases.

Performed Data analysis and validated data using excel and SQL queries.

Experience in developing test plans and strategies and have conducted User Acceptance Testing (UAT) with users and customers and wrote issues log based on outcomes of UAT.

Dataflow analysis using UML Diagram like use cases, dataflow diagrams, state diagrams, activity diagrams, class diagrams and collaboration diagrams using MS Visio.

Developed business process descriptions using use cases (MS Visio), scenarios, and task/workflow analysis.

Involved in internal SDLC process improvements for the purpose of improving the quality of IT support to enhance overall customer relations and expectations.

Developed and documented business requirements which includes wire frames and Business workflows.

Supported the trading environment including daily user support, batch processes, and new enhancement projects.

Environment: Rational Rose, MS Visio, Excel, Power point, JIR, Excel

Teamitserve Inc, March 2016 to January 2020

Irving, TX (Remote)

Vice president & HR

Responsibilities:

Advising management on the administration of human resources policies and procedures.

Take responsibility for the successful and timely completion of human resource related projects.

Conduct HR research, track and analyze metrics and suggest insight to improve decision making.

Conduct stand-up meetings with existing employees.

Provide Employment dependent Visa documents to Employees as needed:

-USCIS I983 FORM,

-USCIS I9 FORM,

-E-verify,

-Consultant Non-Confidential agreements.

-USCIS I-129 FORM.

-Case processing documents for H1B and GC.

-Employment dependent letters (Offer letters, Relieving letters)

-Collaborate with Lawyers for Employee’s H1B and GC processing documents and preparing documents.

Collaborate with Client/Stakeholders for Master Service Agreement (MSA) and Statement of Work (SOW), Purchase Order (PO) and finalize with Signature.

Record approved timesheets from Vendor for Consultants and Invoice vendors for payment.

Follow up with vendor/Client for payments as Payment terms.

Tabulate and run payroll-Salary-Bonus-paystub for employees bi-weekly.

Collaborate with Business Insurance Polices to keep up to date Business Insurance

Provide Health insurance through Third party Insurance Agencies for Employees.

Provide additional Support to Consultant/Employees as needed.

Deal with ACH payments and Bank Deposits.

Advise HR personnel about any recurring issues and problems.

Help HR professionals in recruiting, training and management of employees.

Create and design plans for applying new techniques for driving change in HR processes.

Developing, revising, and implementing HR policies and procedures.

Suggest and manage implementation of suitable HR technology for business advancement.

Keep abreast with new trends and advancements in the human resources filed

Provide employee and employment hand book.

Budget plan for upcoming year.

Collaborate with CPA for Year Tax return, Balance sheet.

Environment: MS Office, MS Excel, Web browsers, Meeting links, SharePoint, GIT repository, Company Communication tools Etc.

DTCC, March 2014 to February 2016

Coppell, TX

Contracted by Teamitserve Inc

Linux Administrator

Responsibilities:

Daily administration of RHEL 4, 5, 6 & 7 which includes installation, testing, tuning, upgrading and loading patches, troubleshooting server issues.

Build servers, installed tools, configured and provisioned servers as per enterprise standards.

Building & configuring Redhat Linux systems over the network, implementing automated tasks through crontab, resolving tickets according to the priority basis.

Exposure and experience on handling NFS share mode operations in ZFS Oracle Storage at share & project level by automation.

Configured and worked on scripts for DNS look up tests on net group, auto mounting & unmounting the shares at Linux end.

Experienced on migrating LDAP configuration to host by index at server end.

Worked on creating and exporting the volumes in NetApp storage.

Build Automation and Build Pipe Development using Jenkins and Maven.

Managed Amazon Web Services (AWS) infrastructure with automation and configuration management tools such as Ansible or custom-built.

Created Ansible YAML Playbooks to automate system operations and Created monitors, alarms and notifications for EC2 hosts using CloudWatch.

Migrated VMWARE VMs to AWS and Managed Services like EC2, S3 Bucket, Route53, ELB, EBS with Ansible Playbooks/Hosts.

Environment: Environment: Red-Hat Enterprise Linux 5.x, 6.x, SAN, NAS, NIS, VMware ESX, JBoss, Splunk, Oracle ZFS, NetApp Storage, vSphere 4.x & 5.x, ANT, and Maven, Jenkins, Perl, Bash, Python, Ruby, JIRA, AWS, Docker.

Manheim Inc, March 2013 to February 2014

Atlanta, GA

Contracted by Teamitserve Inc

Linux Administrator

Responsibilities:

Converting host builds to use an automated framework.

Work with Linux Containers and/or Docker.

Perform Cron Jobs.

Scripting With bash/perl/python etc).

Used Puppet/Chef Automation tools to automate Shell scripts.

Build and maintain tools for deployment, monitoring, and operations.

Converting Kickstart scripts into Puppet manifests.

Parsing build scripts to determine disk configuration and partitioning.

Providing support in the setup and use of local virtual development environments.

Engaging with system owners to determine validation process of the newly built host.

Working with role owners and Operations Staff to create roll-out schedule and the necessary change tickets.

Establishing Networking Environment by Designing System Configuration, directing system installation, defining, documenting and enforcing system standards.

Identifies, diagnoses, and resolves network Security problems.

Troubleshooting in Linux Servers and Windows Server 2003/2008.

Working with networking technologies for big and distributed environment (BGP, HSRP, multihoming, IPSec, firewalls).

Environment: Sun Solaris 2.6/7, SUN Ultra Enterprise 6000/450, SUN Ultra 10/5/2/1, Windows NT 4.0, RHEL 3.x

Velero Inc February 2011 to February 2013

Dallas, TX

Assistant manager

I have Worked as Customer Service Représentative -Assistant manager.

.

Texaco June 2008 to February 2011

Dallas, TX

Customer Service

I have Worked as Customer Service Représentative

Education: Bachelor in Environmental Science-Bangladesh.Master’s in Earth & Environmental Science (Pursued -2013-2014-Didn’t finish)-University of Texas at Arlington.

Contact this candidate