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Direct Marketing Customer Care

Location:
Miami, FL
Posted:
January 03, 2024

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Resume:

Oscar Arria

ad2fdt@r.postjobfree.com

More than forty years of business experience, both personally owned by me, or as senior partner of a mixed company. My strength has always been my ability to sell services and ideas, both for my own companies and others that I have consulted for. I have specialized in direct marketing, promotions and sales, as well as in close relations with my clients both in Spanish and English. I have great capacity to adapt and at this stage of my life, I am open and eager to work changes.

000

SKILLS

Leadership

More than forty years creating and running businesses, I was forged early on the leadership principles needed to achieve harmonious and steady success for the good of our company and its employees. I have great written and verbal communication skills in English and Spanish that come in handy in dealing with the junior staff, with high management, and above all, with the current and potential clients of the company.

Teamwork

I firmly believe that with well-coordinated and aligned teamwork, you can effectively help meet the company's performance objectives and optimal result of business management. I am a huge believer in team play, and value the contribution of each one of the members equally.

Communication

The exposure generated by managing several companies, has led me to specialize in the integral management of PR and institutional, marketing and sales thus creating and maintaining effective relationships.

PROFESSIONAL EXPERIENCE

UBER / LYFT JUL 2017 - PRESENT DAY

Dallas, Texas

Capacity: Bilingual Rideshare driver. As of this date, I have completed over 16.000 rides between these two leading companies for almost seven years. I haven’t had an accident, nor have I received a ticket for violations of any kind. My rating is 5.0 stars. I see my rideshare activity as my own business, since I am an idependent contractor and sole proprietor of my operation.

CAPITAL ONE AUTO FINANCE DEC 2017 – MAR 2018

Frisco, Texas

Capacity: Bilingual Customer Care Agent. My job was to help clients with their inquiries,

concerns, payments, extensions, due date changes, and many other areas related with the customers loans with the bank.

FORTIS FOODS INTERNATIONAL 2016 - 2016

Frisco, Texas

Capacity: Head of Latin America Division. My responsibilities were to open the important central american market. I made a very deep connection and data base of each country in Central America as well as most countries in the Caribbean. This included potential distributors, large food chains customs agencies, specialized law firms, governmental agencies, seaports, etc.

PUBLICIDAD VEPACO, C.A. 2012 – 2016

Porlamar, Venezuela

Leader in outdoor advertising (billboards) nationwide in Venezuela for over 90 years.

Capacity: Regional branch manager. Responsible for the coordination of sales, logistics, operations and administrative departments. Corporate and institutional public relations.

PAX HOTELERÍA INTEGRAL, C.A. 2004 – 2011

Porlamar, Venezuela

Hospitality industry consultants and hotel operators nationwide in Venezuela.

Capacity: Director of Business Development and Public Relations. I was a liaison between PAX and major hospitality chain leaders such as Hilton and Sheraton among others. I was personally in charge of translating and transcribing all the hotel operation manuals from their original versions in English to Spanish adapting to newer and fresher wording and phrasing, due to the longevity of these manuals.

ORGANIZACIÓN OMAX, C.A. 1983 –2004

Caracas, Venezuela

Commercial, residential and industrial cleaning and general maintenance company, including landscaping and hotel services support in several large operations across the country.

Capacity: Founder, senior partner and GM. Total, direct personnel: 310 employees. I extended our operations from Caracas, the capital of Venezuela to several additional cities across the country.

URBANIZACION EDUTROC, C.A. 1975 – 1983

Lechería, Venezuela

Promoters and builders of the five-star Vista Real Hotel in the touristic resort “Complejo Turístico El Morro”, Anzoátegui, Venezuela.

Capacity: General Manager and founding partner. In charge of the coordination between the teams of design, development, construction and placement of the publicly issued shares.

MERCE-AUTO, C.A. 1972 – 1975

Caracas, Venezuela

Mercedes-Benz dealership, located in Caracas, Venezuela. Sales of Mercedes-Benz vehicles, authorized service shop and sale of original Mercedes-Benz parts.

Capacity: General Manager. Responsible for coordinating sales of new and pre-owned car sales, car service and car parts, and especially in direct charge of customer service and PR.

EDUCATION

University of Wisconsin - Wausau, WI, USA - Business 1970 - 1972

Riverside Military Academy - Gainesville, GA, USA - High School Scientific Diploma 1966 - 1968

LANGUAGES: Spanish (native language) and English (fluent)



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