Janet Baratz

Overview **+ years of experience in project and account management, including multi-channel marketing, strategic communications and customer relationship management across a variety of industries, including pharmaceutical, life sciences, travel, tourism and hospitality. Proven history of working with internal stakeholders and external agencies to lead strategic projects to successful conclusion. Skills Project Management • Account Management • Customer Experience • Team Leadership • Business Process Improvement • Agile Methodologies • Scrum Master Certification • Multi-channel Marketing • Customer Relationship Management • SaaS • Marketing Communications • Google Workspace • Microsoft 365 • Veeva Vault PromoMats • Asana (work management platform) Experience REBOUND COMMUNICATIONS

Marketing and communications accelerator for life sciences technology companies. Account experience: Pfizer, Intercept, Clario, IQVIA, Populus Health Technologies, NeoPrediX Senior Project Manager 2021-2023

• Managed label update workstreams for Pfizer’s legal, medical, regulatory, and compliance teams for the launch of COVID-19 child, infant and bivalent vaccines

• Successfully proposed and implemented change management strategies to incorporate project management methodologies into organization’s business model

• Initiated and led regular Scrum PM meetings with multiple external agencies and internal leadership team

• Led PMO and supported several workstreams for a new company marketing integration post-merger, delivering 200+ assets on time and within budget

• Presented ongoing updates of asset delivery to key stakeholders, including mitigation plans for at-risk items

• Assisted Regulatory Operations with quality control of assets for FDA submission

• Utilized Smartsheet, Veeva Vault PromoMats and Asana platforms for asset management CARDINAL PATH

Premier, independent data analytics firm and the #1 global reseller of Google Analytics. Account experience: Google, Chevron, Rakuten, Universal Music Group, Teacher Synergy, British Columbia Lottery Corporation

Associate Director 2018-2021

• Managed multiple clients in their Google Analytics licensing set-up and renewals, digital marketing campaigns, web analytics and SEO efforts

• Oversaw the Training Academy department, managing a team of seven (7) people

• Supervised training efforts for in-person, online and custom corporate training

• Member of organization’s leadership team

Program Manager 2013-2018

• Managed multiple global training programs on behalf of Google

• Directed the development and enhancement of the online booking portal which linked the speakers to a requested event

www.linkedin.com/in/janetbaratz

Phoenix, Arizona 85032 • 480-***-**** • ad2fds@r.postjobfree.com www.linkedin.com/in/janetbaratz/

Janet Baratz 2

• Maintained more than 4,000 content modules translated and localized for 60+ countries

• Oversaw 400+ program speakers worldwide and conducted "train the trainer" sessions

• Responsible for more than $4,000,000 in client revenue CLICKSQUARED, INC.

International, interactive SaaS relationship marketing provider, offering multi-channel marketing services through e-marketing, direct mail, SMS, and web-based solutions. Account experience: Bahamas Ministry of Tourism, Four Seasons Hotels & Resorts, Hyatt Hotels, SuperClubs, One&Only Resorts, Silversea Cruises, Omni Hotels, Grupo Posadas Account Director 1996-2012

• Supervised multi-channel marketing programs, database management strategy, advertising inquiry fulfillment and telemarketing operations for top clients

• Oversaw $2,000,000 in client revenue

• Directed the initial sales contact and presentation development leading to the successful acquisition of new accounts with $450,000 budget

• Successfully retained client relationships through five company acquisitions MOSES ANSHELL, INC.

Integrated marketing and advertising agency developing award-winning, multi-media campaigns. Account experience: Arizona Office of Tourism, Scottsdale Chamber of Commerce, The Phoenician, Harrah’s Ak-Chin Hotel & Casino, Nationwide Vision Centers Account Executive 1993-1996

• Oversaw the strategy and production of direct mail, print, television and radio advertisements, collateral, point-of-purchase displays and foreign brochures for top tourism clients

• Developed International Marketing Analysis including a comprehensive competitive review Education THUNDERBIRD SCHOOL OF GLOBAL MANAGEMENT

Master of Business Administration/International Management

• InterAd: Developed marketing and advertising strategy for product launch of Sterling Winthrop’s pharmaceutical product into Costa Rica

UNIVERSITY OF ARIZONA

Bachelor of Science in Business Administration

• Major in Management Information Systems

Certifications • Scrum Master Certification, Six Sigma Global Institute - November 2022

• Agile Leader Certification, Six Sigma Global Institute - September 2022 Conferences • Speaker: Google Premier Partners, Atlanta, GA - October 2017: “Lead by Womenwill”

• Speaker: Eye For Travel, Atlanta, GA – March 2009: “Choreographing Your Guest Communication” Activities • Raised $4,000+ for Leukemia & Lymphoma Society – Team in Training

• Completed 111-mile bicycle races in Arizona, Nevada, Colorado and Italy

• Completed Rock ‘n’ Roll Marathon and Half-Marathon, Phoenix, Arizona

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