SYLVIA SANTOS ALVEREZ

Houston, TX · 832-***-****

Email: ad2fbp@r.postjobfree.com

Dedicated and experienced Certified Medical Assistant with over 10+ years of experience in clinical and clerical tasks in healthcare setting. I am seeking a challenging Medical Assistant position in a reputable healthcare organization where I can utilize my skills and expertise to make a positive impact on patients' lives.

EXPERIENCE

SR. MEDICAL ASSISTANT (NRCMA) - CENTERWELL SENIOR PRIMARY CARE (SUBSIDIARY OF HUMANA INC.)

JULY 2022– PRESENT

• Responsible for a range of clinical duties, including gathering and inputting patient health information into the electronic medical records (eClinicalWorks), triaging patients, taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing equipment, and maintaining clean examination rooms at an outpatient care site

• Worked and collaborated with physicians and nurse practitioners to provide direct patient care within the scope of my active certification. My decision-making skills are focused on interpreting area/department policy and methods for completing assignments.

• Able to actively work in a fast-paced environment seeing 15+ patinet’s a day

• Ensuring compliance with HEDIS/GAP measures under Medicare Advantage plans and chart prepping for the week and obtaining prior authorizations for medications from insurance companies such as Humana, Aetna, Cigna Medicare, WellCare etc..

• Completed insurance forms as needed and obtained prior authorizations on medications and resent refill requests to local pharmacies such as CVS, Walgreens, Express Scripts, Center Well Pharmacy, Walmart etc.

• Obtained Prior Authorizations on Diabetic Continuous Glucose Monitor (CGM) Products such as Freestyle Libre & Dexcom. Scheduled patients on Ancillary visits and assisted elderly patients install new sensors every 10-14 days to ensure blood sugars are being checked/reviewed

• Assist with other clinical and clerical duties such as taking electrocardiograms (EKGs) provide wound care cleanings and dressing, process any and all lab related specimens in accordance with policies and regulations by company, SR. MEDICAL ASSISTANT (CMA), KELSEY SEYBOLD CLINIC SEPTEMBER 2020– JULY 2022

• Welcomed and greeted all patients in a friendly and courteous manner, establishing a positive experience with diverse individuals.

• Demonstrated attention to detail and care in recording vital signs, conducting injections, and performing ear lavage, ensuring the highest standard of patient care.

• Expertly assisted doctors during Vaginal/Pap Smear examinations, exhibiting a comprehensive understanding of medical procedures.

• Exhibited strong bilingual skills in English and Spanish, facilitating effective communication with patients and efficient appointment scheduling.

• Reviewed medications with patients, ensuring their comprehension and compliance with prescribed treatments.

• Utilized EPIC Software for seamless medical record management and proficiently handled faxed documents.

• Ensured cleanliness and organization by consistently restocking supplies in all rooms, contributing to a safe and well-maintained medical environment. TEACHERS ASSISTANT, PASADENA ISD

OCTOBER 2018- SEPTEMBER 2020

• Assisted teachers in preparing instructional materials and classroom resources.

• Providing one-on-one support to students during classroom activities and assignments.

• Helping to maintain a clean and organized classroom environment.

• Supporting students with special needs and accommodations as directed by the teacher.

• Grading and recording student assignments and assessments.

• Providing support in organizing and coordinating class projects and activities. Grading and recording student assignments and assessments

• Supporting the teacher in communicating with parents or guardians regarding student progress.

SR.CERTIFIED MEDICAL ASSISTANT (CMA), HOUSTON METHODIST HOSPITAL AUGUST 2015-MARCH 2018

• Provided attentive care to patients visiting the clinic and assessed during visit

• Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height, accurately recording information on patients' charts, and managing tele results.

• Upheld the values of the ICARE statement, demonstrating compassion, integrity, accountability, respect, and excellence in all interactions and patient care.

• Reported patient observations, conditions, and concerns to the nurse, ensuring timely and appropriate interventions for improved patient outcomes. Maintained meticulous records of care administered, adhering to established procedures to uphold patient safety and continuity of care.

• Prepares treatment rooms, ensuring a clean, organized, and comfortable environment for patient examinations and procedures.

• Assists in the maintenance of medical equipment and supplies, guaranteeing optimal functionality and availability for efficient patient care.

• Demonstrates effective communication with co-workers, utilizing appropriate channels for problem-solving and teamwork.

• Remains proactive in completing all required hospital and job-related in-services, applying the acquired knowledge to enhance job performance. EDUCATION

NRCMA (RENEWED)- NATIONAL REGISTERED CERTIFIED MEDICAL ASSISTANT MAY 2023

CPR/FIRST AID (RENEWED)

SEPT 2022

SKILLS

• Understanding of HIPAA regulations and patient privacy

• EPIC EMR/ eCW EMR

• Knowledge of anatomy and physiology

• Phlebotomy

• Strong organizational and multitasking

• Knowledge of medical terminology and abbreviations

• Understanding of infection control and sterilization techniques

• Experience obtaining Prior Authorizations on Medications

• Medical Equipment Management

• Communication Skills

• Multi-Tasking

• Compliance and Ethics

Contact this candidate