909-***-****

ad2fau@r.postjobfree.com

***** ******* ******, #***

Chino, CA 91710

CHARLES

CUMMINGS

L O G I S T I C S . P R O J E C T M A N A G E M E N T . O P E R A T I O N S . PROFESSIONAL OVERVIEW

Accomplished, hands-on, dedicated professional with over 20 years of retail, warehouse, and supply chain management experience. Skilled in motivating staff to achieve peak performance while meeting and exceeding organizational goals. Adept at making data-informed decisions and implementing processes to improve overall efficiency. EDUCATION

Bachelor of Art in Business

Management

Concentration: Marketing

California State University

San Bernardino, California

VOLUNTEER

Skills Trainer/Mentor

Jacobs Center for Neighborhood

Innovation

2018 – present

Teach marketing to community

members interested in starting their

own businesses

PERSONAL

INTERESTS

• Professional Development

• Intramural Sports (softball, golf,

basketball, soccer)

• Outdoor Activities

• Proud Father

WORK EXPERIENCE

Contract Project Manager

Job Options Inc. San Diego, California 2018 – present Primary Responsibilities

• Oversee the operation of commissaries on military bases

• Manage over 300 staff members across four locations o Hiring, training, mentoring, creating performance improvement plans, facilitating separations, providing sexual harassment prevention workshops

o Special focus on hiring and promoting people living with disabilities

• In charge of receiving trucks, loading merchandise, and maintaining and updating inventory

Store Manager

BevMo! San Diego, California 2013 – 2018

Key Accomplishments

• Continuously maintained the highest customer service scores in the district Primary Responsibilities

• Led a team of 28 employees, including assistant manager, receiving manager, head clerks, and sales employees

o Managed payroll budgets and controlled expenses to ensure store sales and revenue goals were met

• Supervised physical inventories at three store locations o Planned, coordinated, and executed all merchandising direction, campaigns, and sales promotions

CHARLES

CUMMINGS

L O G I S T I C S . P R O J E C T M A N A G E M E N T . O P E R A T I O N S . 909-***-****

ad2fau@r.postjobfree.com

11819 Central Avenue, #412

Chino, CA 91710

SKILLS & EXPERTISE

• Leadership

• Project Management

• Inventory Management

• Budgeting/Forecasting

• Supply Chain Management

• Procurement

• Team/People Development

• Training/Mentoring

• Sales

• Business Development

• Process Improvement

• Teamwork/Collaboration

• Logistics/Transportation

• Warehouse Management

• Customer Service

• Strategic Planning

• Retail Operations

• Marketing

• Human Resources

• Payroll Management

• Communication

• Data Analysis

• Audits

Senior Store Manager

RoadRunner Sports San Diego, California 2009 – 2013 Key Accomplishments

• Recognized by District Sales Manager for implementing new processes that improved quality of customer service, reduced overhead costs, and increased sales margins

• Increased annual sales budget from $11 million to $13.5 million, peaking at

$13.8 million in 2011

Primary Responsibilities

• Oversaw a staff of 77 store employees and managed an annual sales budget of $13.5 million

• Worked with internal and external stakeholders to ensure operating efficiency, keep costs low, and optimize store performance Store Manager

Toys R Us San Diego, California 2007 – 2009

Key Accomplishments

• Selected to be on a team that led the remodel of 45 store backrooms throughout the United States, including Boston, Hawaii, Chicago, and Southern California

• Increased square footage and improved offload processes

• Went from an average of 85 days without an employee/customer reported injury to 322 days by implementing new safety policies and procedures Primary Responsibilities

• Standardized customer service efforts by implementing daily team meetings, while inviting the District Manager to participate

• Reinforced teamwork as a cultural norm by encouraging effective communications and fostering training and development protocols

• Budgeted and forecasted workforce to correspond with merchandise volume and sales goals.

Store Director

Henry’s Farmers Market San Diego, California 2004 – 2007 Key Accomplishments

• Increased success metrics in mystery shops, inventory turns, store audits, shrink, employee turnover, safety, and signage

• Improved overall store conditions and inventory levels Primary Responsibilities

• Managed all payroll functions: timekeeping, reporting, wage/hour compliance, distributed paychecks, tracked vacation/sick time

• Oversaw human resources: employee relations, labor law compliance, benefits administration, recruitment

• Led employee lifecycle from hiring to separation: Mentoring, cross-training, administering formal and informal performance reviews Operations Manager

Bed Bath & Beyond San Diego, California 2002 – 2004 Key Accomplishments

• Achieved three successful inventories in a row by improving inventory control measures and processes

• Reduced trailer offload time by 20% by updating receiving best practices Primary Responsibilities

• Directed daily operations, payroll, maintenance, human resources, and loss prevention departments; Direct reports included managers, supervisors, and hourly/agency personnel

• Ensured ongoing training and development throughout the year for managers and team members Distribution Center Manager

Target/Mervyns Regional Distribution Centers Ontario, California 1994 – 2002 Key Accomplishments

• Cross-company promotion from Mervyns to Target’s distribution center in Phoenix; one of the first managers to open the location

• Achieved regional transportation level of service score of 98% against a goal of 95%

• Mentored more than 10 hourly employees and entry-level managers, preparing them for advancement within the company

• Chosen to lead a major systems conversion, acting as a liaison between the distribution center, conversion team, and headquarters

• Managed an average of $25 million in inventory while maintaining a cycle count error rate below goal of 0.50% Primary Responsibilities

• Oversaw inbound and outbound shipments for 83 high volume stores in Southern California and Arizona

• Managed 65 hourly employees in receiving, shipping, piece-pull, and stock departments at a 680,000-square-foot warehouse

• Represented organization at numerous colleges campus to recruit for employment opportunities

• Developed a five-year strategic plan for DC, which included long-range operating plans, departmental policies, and tactics

• Collaborated with merchant and marketing departments, leading the management and production of the “Christmas-In-A- Truck,” “Back-to-School-In-A-Truck,” and “Home-In-A-Truck” programs CHARLES

CUMMINGS

L O G I S T I C S . P R O J E C T M A N A G E M E N T . O P E R A T I O N S . 909-***-****

ad2fau@r.postjobfree.com

11819 Central Avenue, #412

Chino, CA 91710

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