Customer Service High School
Resume:
Emily Pitts Lowery
Georgiana, AL 36033
************@*****.***
Skills and Qualifications:
Focus on consistently delivering accurate, quality work; communicate well with others, proven record of reliability and responsibility.
Education
Greenville High School: Aug 2001-May 2005, Graduated May 19, 2005
Faulkner University: Bachelors of Business Administration Degree- Dec. 2011
Lurleen B Wallace Community College: Associates Degree of Science- May 2008
Experience
HR Manager/ Safety Assistant, EVERGREEN FOREST PRODUCTS INC.
9183 Mobile Rd. Greenville, AL 36037
January 2021-Present
●Perform all interviews
●Prepare and perform New Hire Orientation
●Enter all new hire information in Payroll system
●Assisted with all safety needs
●Enrolled/ Managed all Insurance offered
●Scan/ Filed all daily change of status
●Traveled to the different terminals
●FMLA
●Worker’s comp
Employee Relations Specialist, SMART ALABAMA, LLC 121 Shun Young Dr. Luverne, AL 36049
September 2018 -Jan. 2021
●Perform all Interviews
●Prepare and perform New Hire Orientation.
●Enter all new hire information such as E-Verify, ID card, etc.
●Request Temps from Temp Agencies.
●Process all Temp payroll for 8 Agencies.
●Assist and prepare for all events.
●Prepare the monthly calendar.
●Scan/file all daily change of status.
CSR, First Citizens Bank 475 Greenville Bypass Greenville, AL. October 2016- September 2018
●Answer the telephone
●Assist customers with opening new Accounts.
●Scan /file documents.
●Open /close Time Certificates of Deposit.
●Assist customers with all banking needs.
●I assist tellers as a back up when needed.
Dental Scheduler/receptionist, Carmichael Dental 4146 Carmichael Rd, Montgomery, AL January 2017-present.
●Responsible for registering patients in and verifying insurance including entering data into the computer.
●Responsible for calling patients to confirm and fill openings for 4 dental hygienist, keeping appointment books filled without any gaps in time slots.
●Answer all calls that come into the office.
●Help with deposits daily.
Cashier/ Stock Clerk- Preisters Pecans, Old Fort Rd, Fort Deposit, AL. January 2015-January 2017
●Part-time, stocking and cashier duties including balancing cash drawer and credit card transactions.
Cashier/Customer service, Pioneer Electric, 300 Herbert St. Greenville, AL July 2009-July 2014
●Process payments, set up pay arrangements and balanced cash drawer daily.
●Backup for customer service: Processed and filed member applications, service orders as well as new service and disconnects or reconnects for electricity. Contact customers as a courtesy to prevent cut off of electricity.
Teller/Customer service, ASE Credit Union, 1000 Interstate Park, Montgomery, AL March 2007-July 2009
●Processed Deposits, withdrawals, loan payments, mail and night drop transactions.
●Worked as customer service in the call center processing transactions via telephone.
Teller, Bancorp South Bank, Fort Deposit, AL 36032
Jan 2006-March 2007
●Processed deposits/withdrawals, loan payments, balanced cash drawer daily, and assisted with balancing the vault as well as selling bank products.
Dental Assistant, Dr. Everett Snow, DMD, 126 Academy Dr. Greenville, AL March 2005-Oct 2005,
●Assisted Dentist, clean up and sterilize rooms. File charts and call patents. This was part-time while in high school.
Cashier/Customer service clerk- Fred’s, Greenville Bypass, Greenville, AL July 1999-Feb 2005.
●Cashier duties, stocked merchandise, and process returns.
References
Jim Benefield
Safety - Evergreen Forest Products
Ashley Pitts
Safety Tech- Hubbell
Sandy Foley
Administrative Assistant- Evergreen Forest Products
Sandra English
192 Thistle Lane
Greenville, AL 36037
Todd Henderson
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