Melissa Thomas

Account Manager Lead

Ramona, CA *2065

ad2f8g@r.postjobfree.com

+1-858-***-****

I am a seasoned Commercial Account Manager Lead. I pride myself on my Customer Service and enjoy working for the best solutions for my client.

I would like to further my career with a large brokerage. Authorized to work in the US for any employer

Work Experience

Commercial Lines Account Manager

Alliant Insurance Services - San Marcos, CA

July 2012 to Present

I am a Commercial Account Manager Lead

in the Hospitality Department.

I market accounts, rate online with the standard markets, issue certificates, endorsements, audits, cancellations, and proposals.

I train Assistant Account Managers on various duties. I pride myself on my excellent Customer Service.

Education

High school or equivalent

Skills

• Account Management (10+ years)

• Customer Service (10+ years)

• Marketing (10+ years)

• Microsoft Office (5 years)

• Administrative Assistant (10+ years)

• Underwriting (10+ years)

• Epic (5 years)

• Insurance Sales (10+ years)

• Insurance Verification

Certifications and Licenses

Property and Casualty License

August 2021 to August 2023

AINS

Present

AINS

Present

AINS certificate

Additional Information

I currently work in the Hospitality Unit on a 10 million dollar book. I work with Producers on renewals, proposals, certificates and policy changes. I can quote all linesof business for the standard markets. I provide excellent customer service to my clients and the producer I work for. I am proficient in Epic.