Talitha M. Hooks

612-***-****

ad2f5q@r.postjobfree.com

www.linkedin.com/in/talitha-arceneaux-a5489b115

Qualifications:

2+ year phlebotomy experience

5+ years Management experience

** ***** *estaurant experience including FOH and BOH operations, and detail-oriented with learning quickly and effectively in a timely manner/Computer literate.

Certified Trainer

Certified Phlebotomy Technician 1 (2021)

Over 120 hours of phlebotomy training/volunteer work.

Work History:

Premier Lab Solutions-Aug 2021- current

Mobile Phlebotomist-San Diego Lead

oCreate schedule for San Diego phlebotomy team.

oStood in as Phlebotomy manager and completed all duties, while manager was on vacation or time off.

oOrdered and organized supplies for phlebotomy team.

oCreate and maintain good relationship with Nursing facilities and patients.

oOversee San Diego region phlebotomy team.

oTimely and efficient Patient care in regard to the collection of blood specimens and transport of other non-blood specimens.

oFollowed established phlebotomy procedures for obtaining specimens from patients.

oEnsures that specimens are correctly labeled with all required information, in the correct tube and accompanied by a completed requisition and patient information sheet.

oTrained new phlebotomists and covid collectors.

Denny’s Oceanside Ca ( current)

Key manager

California EDD, July 2020-January 2021

Customer service representative.

Handled daily calls and accounts, dealing with unemployment claims.

Denny’s Houston, Tx: Assistant Restaurant Manager (Feb 2017 – 2019)

· Procedures included walk-throughs engaging timeless and excellent customer service.

· Scheduled and directed staff in daily work assignments to maximize productivity.

· Managed opening and closing duties including restocking with team members to ensure we consistently meet standards.

· Created and maintained schedules for employees.

· Traveled to multiple locations to facilitate startups and retraining.

· Ran the location as temporary General Manager when location was temporarily without an assigned General Manager.

•IHOP Houston, Tx: Assistant Restaurant Manager (March 2015 – Feb 2017)

· Delivered exceptional service by greeting and serving customers in a timely manner.

· Regularly checked on guests to ensure satisfaction with their meals and beverage.

· Excellent performance in labor count and all-around sales. Computer/Program literate.

•IHOP Pasadena, Tx: Certified Trainer/Manager on Duty (Jan 2013 – March 2015)

· Started as a Server with determination to climb for a career in Restaurant business .

· Awarded for exceptional and outstanding performance in service and sales.

· Always greeted with a smile to ensure quests feel at home.

· Played as a Team Leader to both FOH and BOH with quality and volume.

Education:

Associates in Math and science- Miracosta College 2023.

San Joaquin Valley College- associate degree in Surgical Technology. 2022-ongoing.

PhlebotomyU 2021- CPT 1 certification

Spring (2021-2022) Miracosta college. 20+ credits earned- Surgical Major

Spring of (2012 – 2013) Brazosport Community College 20+ credits earned.

Spring (2015 – Present) San Jacinto Community College 25+ credits earned.

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