Rachel Lee, SHRM-CP, sHRBP

**** ********** **, ****, ** 89512

775-***-****

ad2f43@r.postjobfree.com

SUMMARY

Strategic and innovative HR Professional who translates business visions into HR initiatives that improve performance and employee engagement. Genuine influencer who thrives on tough challenges and believes that human capital is every organization’s greatest asset.

HR Qualifications

HR Strategic Planning U.S. Employment Law & Regulations

Employee Relations & Diversity Corporate Social Responsibility

Talent Acquisition Learning & Development

Organizational Effectiveness & Development Change Management

Employee Performance Improvement Risk Management

HR Policy & Process Design Business Acumen

PROFESSIONAL EXPERIENCE

Nevada Association of Employers Reno, NV August 2023 - December 2023

Director of Human Resources

Serviced 615 members throughout the state of Nevada:

Advised on complex legal and Human Resource concerns

Completed audits (I9, personnel files)

Conducted investigations

Performed training for harassment, performance management, reasonable suspicion, and member benefits

Provided handbook revisions and reviews

The Swift Institute Reno, NV June 2022 - July 2023

Director of Human Resources

Oversees Human Resource functions including:

Maintaining employee records including HR database maintenance

Assisting in payroll preparation and submissions

Administration of health insurance plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions

Conduct orientation for new hires including all paperwork and hiring documentation

Oversee staff uniform allocations

Be available to staff for questions

Reconciles benefits statements

Assists with hiring and termination process of employees

Assists with preparation of performance review process

Manage recruiting process for all departments of the organization

Maintains responsibility for organization compliance with federal, state, and local legislation pertaining to all personnel matters in collaboration within In-House Counsel.

Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.

Assists executive management in the annual review, preparation and administration of the organization's wage and salary program.

Coordinates or conducts exit interviews to determine reasons behind separations.

Consults with legal counsel as appropriate, or as directed by the VP, on personnel matters.

Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.

The Swift Institute Reno, NV October 2020 – June 2022

Administrative Support Manager

Directing and evaluating administrative department operations and staff to streamline processes to enhance performance and efficiencies. Oversight of departments include Credentialing, Human Resources, Medical Records, Operators, and Reception.

Improved provider onboarding by more than 60%

Improved patient collection rate by 70%

Establishing and enforcing department guidelines and performance metrics

Oversees Human Resource functions including:

Maintaining employee records including HR database maintenance

Assisting in payroll preparation and submissions

Administration of health insurance plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions

Conduct orientation for new hires including all paperwork and hiring documentation

Oversee staff uniform allocations

Reconciles benefits statements

Assists with hiring and termination process of employees

Assists with preparation of performance review process

Manage recruiting process for all departments of the organization

Annually reviews and makes recommendations to executive management for improvement of the organization's policies, procedures, and practices on personnel matters.

Maintains knowledge of industry trends and employment legislation and ensures organization's compliance in collaboration with the In-House Counsel.

Maintains responsibility for organization compliance with federal, state, and local legislation pertaining to all personnel matters in collaboration within In-House Counsel.

Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.

Assists executive management in the annual review, preparation and administration of the organization's wage and salary program.

Coordinates or conducts exit interviews to determine reasons behind separations.

Consults with legal counsel as appropriate, or as directed by the VP, on personnel matters.

Works directly with department managers to assist them in carrying out their responsibilities on personnel matters.

IXE Healthcare Group Reno, NV July 2015 – September 2020

Human Resources Coordinator

Provide expertise to management and staff on all aspects of employment, compensation, employee relations, benefits and training serving as the primary contact for 150+ staff as needed

Coordinating the new hire process, job description development and revisions, compensation adjustments, benefits, leaves of absence, FMLA, work comp, performance management, and other actions ensuring compliance with policies, state, and federal requirements

Accountable for recruiting/retention, orientation, interviewing, performing background checks

Involved in employee relations and compensation management, disputes, terminating employees and administers disciplinary procedures

Initiating payroll forms for new hires, annual increases, and transfers, responsible for authorizing and submitting final time records

IXE Healthcare Group Reno, NV August 2013 – June 2015

Patient Coordinator / Marketing Coordinator

Provide support and coordination for all aspects of patient care for both new and/or established patients

Remain up to date with all insurance requirements, including the details of patient financial responsibilities

Efficiently perform insurance verification and pre-certification/pre-authorization functions

Scheduled plans and set up for all company events

Maintain communication with private practices and large hospital groups regarding patient visits, building rapport and facilitating a seamless, productive relationship

Rosewood Rehabilitation Center Reno, NV June 2010 – August 2013

Admissions Coordinator

Work closely with case managers, physicians, and families to ensure appropriate placement for patients

Maintain communication with hospital discharge personnel, administrators, other nursing homes and home care agencies

Complete admission paperwork with families and/or patients

Conduct tours and phone inquiries

Remain up to date with all insurance requirements, including the details of patient financial responsibilities

Efficiently perform insurance verification and pre-certification/pre-authorization functions

Demonstrate knowledge of HIPAA Privacy Regulations by handling patient information

EDUCATION & PROFESSIONAL CREDENTIALS

Bachelor of Science, Business Administration – Human Resource Management 2020

Western Governors University

Society of Human Resources Management Certified Professional (SHRM-CP) 2018

Strategic Human Resources Business Partner (sHRBP) 2018

Human Resources Management Certification

University of Nevada Reno 2016

PROFESSIONAL HR AFFILIATIONS

Member – Society of Human Resources Management (SHRM)

Member – Northern Nevada Human Resources Association (NNHRA)

PROFESSIONAL AWARDS

Human Resources Professional of the Year 2019

Nevada Association of Employers

VOLUNTEER OPPORTUNITIES

Membership Committee

Northern Nevada Human Resources Association 2020

Shamrock Productions Board Member 2023

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