NICHOLE ANN VOGEL
**** **** *****, *******, ** **028
ad2f41@r.postjobfree.com
Cell: 678-***-****
SUMMARY
Resourceful; skilled in analyzing and solving problems; organized and able to complete projects as planned
Ability to adapt to new situations; enjoy challenges
Sharp, reliable, motivated, energetic, optimistic and willing to get involved
PROFESSIONAL EXPERIENCE
Ancillary Sales Support/Proposal Specialist Aetna /CVS Health Atlanta, GA June 2018 – October 2023
Cultivate relationships both in and outside of the company (field
sales/service/broker/consultant community/customer teams)
Assess customer needs and expectations
Develop proposal project plan
Coordinate responses from all Ancillary resources in support of an Ancillary
proposal.
Participate in meetings/presentations/site visits
Post sale activities (Implementation process)
Confirm and communicate sold case specifics to internal Aetna parties,
consultant and customer
Participate in contractual/installation activities
Assisted colleagues
Long-Term Disability Senior Ability Analyst The Hartford Alpharetta, GA March 2010-August 2016
Claims Analyst for a National Account for 1 year, Southern Region Accounts for 3 years, Priority Accounts for 2 years along with DBO and Premium Waiver Claims for 2 years.
Cultivate critical relationships (internally with Medical, Rehabilitation, SIU and
externally with Human Resources, Claimants, Medical Staff)
Analyze and Document information
Mentored new/developing analysts
Active participant with Diversity & Inclusion group
Short-Term Disability Intake Analyst II The Hartford
Alpharetta, GA October 2007-February 2010
Handled high call volumes
Completed detailed data entry
Obtained needed documentation for claim (Medical, Employer, Claimant)
Manager on Duty substitute
Trained and Mentored new hires
Specialized in Tax Unit questions and on Help Line for colleagues
EDUCATION
B.S., Family and Consumer Science Liberty University Lynchburg, VA 2001
Deans List for four consecutive years
Graduated Magna Cum Laude