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Security Officer Customer Service

Location:
Memphis, TN
Posted:
January 04, 2024

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Resume:

Anthony Letson

Apt, AR

ad2f38@r.postjobfree.com

+1-501-***-****

Well-versed in all aspects of customer service, warehouse, materials, and inventory. Specializing in efficiency and quality improvements. Collaborate with the customer teams to identify and lower quality defects. Strong at warehouse management and data analyst, able to train and motivate teams to peak performance.

Authorized to work in the US for any employer

Work Experience

Security Officer

Allied University security Company - Little Rock, AR March 2023 to Present

I walk around and protect and make sure everything is clear and secure Security Officer

Imperial Security - Memphis, TN

February 2021 to June 2022

* Patrol and protect assigned property, promote, and enforce safety and security and act as a visible deterrent against irregular activity.

* patrol designated property to monitor and prevent intrusion, damage, hazards, and breaches of security

* protect property and tenants from theft, damage, trespassing or accidents

* provide a visible presence that enforces safety and security

* identify and investigate suspicious behavior, threats, and irregular activity

* respond to alarms and requests for help

Allied Universal Health

2015 to 2021

* Patrol and protect assigned property, promote and enforce safety and security and act as a visible deterrent against irregular activity.

* patrol designated property to monitor and prevent intrusion, damage, hazards and breaches of security

* protect property and tenants from theft, damage, trespassing or accidents

* provide a visible presence that enforces safety and security

* identify and investigate suspicious behavior, threats and irregular activity

* respond to alarms and requests for help

* monitor and control entrance and departure of employees and visitors according to prescribed protocol

* detect and confront unauthorized persons and violators of security procedures

* check property through electronic monitoring systems

* enforce relevant laws and regulations pertaining to all individuals on the property

* report rule infractions and violations

* monitor and prevent movement of prohibited items into and out of property

* conduct exterior property checks for maintenance issues, malfunctions or hazards

* contact relevant authorities to deal with unlawful or irregular activities

* use radio or other communication devices in a clear and concise manner

* prepare written reports of daily activities, observations and incidents

* inspect and test fire and security systems

* implement the prescribed emergency plan in case of emergency OREILY WAREHOUSE

OREILY WAREHOUSE

2004 to 2015

7/2011-present

* Assist in shipping for handling merchandise and supplies in a timely and organized manner.

* Shipping responsible for keeping records of all products shipped out the company.

* Processing orders in the Shipping Department. Make sure all orders meet the requirement for product to be shipped out

* Perform regular workplace inspections. Train new/transferred/temporary employees on safe methods of conducting their job.

* Assists in the development of the layout for material storage, ensure effective and efficient use of space within and outside plant.

* Drive Cherry Picker

* Coaching and mentoring the employees

* Driving continuous improvement activities for receiving shipping and warehousing.

* Reviews departmental procedures for improvements and recommendations.

* Help implement process improvements to increase accuracy and improve. ASSISTANT MANAGER

CHURCH CHICKEN

1993 to 2004

10/93-10/04

* Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsible for processing/stocking products according to Dairy/Frozen Standards, cleaning work areas, providing customer service, unloading stock, and reloading salvage.

* Creating weekly schedules and time card.

* Open and close store.

* Manage a staff of fifteen employees

* Generate weekly schedules

* Monitor labor costs with store budget.

* Handle customer complaints and resolving them in a timely manner.

* Assist customers daily with merchandise selections and pricing.

* Order product for store; food and miscellaneous items.

* Merchandise and stock shelves.

* Maintain overall cleanliness of store.

* Monitor performance of the department and assure optimum performance is met. Education

Bachelor's Degree

Skills

• Quick learner, efficient, detail oriented with great organizational and problem-solving skills.

• Ability to work well under pressure, to multi-task.

• Internet (explore, safari, chrome Google, Mozilla Firefox) MANAGEMENT

• Experienced in managing teams in different areas including: Shipping, Inventory, Warehouse, Customer Service, and Food Services. DATA ANALYST

• Responsible for root cause analyst on discrepancies with the warehouse inventory. Make system transactions to correct discrepancies. Entering and removing data ensure inventory accuracy. Experienced in Microsoft office tools. Evaluate performance data to ensure performances are being met. LEADERSHIP

• Team building employee development Leading by example. Setting the expectation and managing to that. Providing feedback on changes needed to support the overall goal for lower defects, increased profits, and lean practices to increase efficiency for the company. License

• Id Number 483072 State of Tennessee Department of Commerce And Insurance

• CPR, AED, And Basic First AID

• Order Picking

• Pallet Jack

• Shipping & Receiving

• Forklift

• Load & Unload

• Freight Experience

• Packaging

• RF Scanner

• Logistics

• Research

• Loss prevention

• Law enforcement

• Fraud

• Order picker

Certifications and Licenses

Guard Card



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