Destiny Martin

Address: *** ***** **** ******, ***** Springs, NC 27540

Phone: 919-***-**** Email: ad2f34@r.postjobfree.com

Skills Summary:

- Exceptionally focused and reliable worker with a strong customer service record.

- Proficient in working with call systems and handling customer accounts for billings and bundles, including Direct TV services.

- Adept at addressing and resolving customer issues with effective problem-solving skills.

- Superb attention to detail and adept multitasking abilities.

- Flexible scheduling availability, including evenings, weekends, and special events.

Experience:

Customer Service Representative, AT&T,

- Provided excellent customer service by assisting with billing inquiries, account management, and service bundles, including Direct TV.

- Worked with call systems to handle a high volume of customer calls and inquiries in a timely and professional manner.

- Effectively addressed and resolved customer issues, ensuring customer satisfaction and retention.

- Maintained accurate records of customer interactions and transactions.

Food Service Worker, Fort Riley Food Service, 06/2013 to 04/2017

- Maintained positive working relationships with coworkers, customers, administrators, and managers.

- Ensured a clean and safe work environment while performing job duties safely.

- Handled pans, kettles, and trays of food in accordance with established safety standards.

- Conducted prep work, such as washing and cutting fruits and desserts.

- Responsible for maintaining records from the work area during service periods.

Hostess / Server, Hilton Garden Inn, 10/2014 to 06/2016

- Implemented new serving procedures that improved delivery time and customer satisfaction.

- Ensured serving areas were clean and presentable before seating guests.

- Greeted and escorted guests to their tables.

- Informed management and staff of any issues, such as staff shortages.

- Managed reservations, took calls, confirmed arrivals, and handled table allocations.

Cashier, Casey's General Store, 02/2010 to 05/2013

- Built and maintained strong rapport with employees, customers, and service representatives.

- Consistently met or exceeded item-per-hour and scanning goals.

- Recognized as the number 1 store nationwide.

- Stayed updated on weekly ads, specials, and promotions.

- Assessed spoiled and damaged food shipments, reporting to management accordingly.

Assistant Teacher, JobCore, 2016

- Supported teachers in classroom activities and assisted with maintaining a structured learning environment.

- Created and managed schedules for special needs students, ensuring they received individual attention and support.

- Maintained individual charts for special needs students, tracking their progress and providing valuable feedback to teachers and parents.

Education:

- Bachelor's Degree in Graphic Design (Expected Graduation: [Month, Year])

Full Sail University, [City, State]

- High School Diploma

Harnett Central High School, Angier, NC

GPA: 2.7

Extracurricular Activities:

- Book Club

- Writing Club

References:

Available upon request.

Contact this candidate