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Customer Service General Manager

Location:
Benton, AR
Salary:
60k
Posted:
January 04, 2024

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Resume:

John A. Ciaramitaro

**** ********** **

Benton, AR 72019

Telephone: 508-***-****

ad2f29@r.postjobfree.com

Highlights

Enthusiastic, creative, responsible

Innovative, quick learner; proven ability to lead & adapts well to challenges.

Dedication and drive as a hard-working individual

Easy to work with, cooperative and supportive team player /leader.

Ability to manage multiple tasks in a pressured environment.

Objective To grow within the company by achieving common goals and increasing revenue. Rise above all competition by exceeding customer’s expectations.

Education Montachusett Regional VoTech, Fitchburg, MA 1983 - 1987

Glow Training Center: Advanced Word &Excel January 2001 – July 2002

Experience Kum & Go. Benton AR. August 2022 – Present

General Manager

US Pizza Company, Little Rock AR March 2020 – August 2022

Restaurant Manager

Managed all aspects of restaurant. Front & back of house. Iventory,Truck orders

Employee scheduling & hireing.

Walmart, Benton AR February 2018 – March 2020

Fresh Production Supervisor

Manage production team associates responsible for all prepared foods.

Gatehouse Media, LLC. Worcester MA April 2017 – October 2017

Worcester Telegram & Gazette

Multimedia Account Executive / Advertising Sales

Providing clients both Print & Digital Solutions for business advertising needs. Focused targeting delivering the right message to the right audience.

Staples Advantage, Framingham, MA August 2005 – October 2016

Account Manager / Packaging Specialist

Acquiring new business as well as developing existing accounts to be more profitable

Some of the daily responsibilities consist of maintaining sales goals while

maintaining gross margins in line to achieve profitability.

Work closely with Marketing Manager playing key role with creative sales drivers.

Researching material and concentrating on ship & pack categories to maximize our customer’s share of wallet. In depth use of Salesforce.com in managing account base.

Excellent rapport building skills, to maintain long lasting business relationships.

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Chiswick / Outside Sales Support Representative August 2000-June 2003

Some of the daily duties I was responsible for were taking inbound and outbound calls, maintaining sales and profitability while providing superior customer service, working direct with field representatives to generate business, and partner on problem solving resolutions.

Customer Service Specialist

As a customer service specialist, I was a primary contact for resolving all customer issue though inbound and outbound calls, mail, faxes, and/or E-mail correspondence.

Inside Sales Representative

As an inside sales representative, I handled inbound calls on behalf of the catalog sales, along with fulfilling customers’ orders & working to exceed monthly sales goals.



Contact this candidate