Customer Service Payroll Specialist

P a y r o l l S p e c i a l i s t

J E A N I L L E M U L L I N S

E D U C A T I O N

Lyman High School

**** - ****

C O R E

Q U A L I F I C A T I O N S

Payroll Processing

Data Management

Confidentiality

Problem-Solving

Strong Communication

Time Management

Customer Service

W O R K E X P E R I E N C E

Century Group: Bay Ship & Yacht

August 2023 - Present

PAYROLL SPECIALIST

P R O F E S S I O N A L S U MMARY

Highly organized and detail-oriented Payroll Specialist with extensive experience in managing payroll processes and ensuring accurate and timely compensation for employees. Proficient in utilizing payroll software and maintaining confidentiality of sensitive information. Strong problem- solving skills and the ability to adapt to changing priorities and deadlines. Dedicated to providing exceptional support to the payroll department and ensuring smooth payroll operations. Committed to maintaining compliance with relevant labor laws and regulations while delivering high- quality customer service to employees and stakeholders. 407-***-****

1703 Grand Street

Alameda CA 94501

********@*****.***

P A Y R O L L S Y S T E M S

E X P E R I E N C E

UKG Autotime

UKG Kronos

Viewpoint Vista

General Diploma

C O N T A C T

Weekly Payroll Processing for 300 non-exempt and exempt employees: End-to-end payroll processes, including calculating wages, overtime, deductions and benefits ensuring accuracy and compliance with applicable labor laws and regulations. Utilized AutoTime software to input and reconcile payroll data. Calculated wages, deductions, and benefits, including overtime, commissions, and leaves, based on timecards and other relevant data.

Maintained accurate employee records, including timesheets, attendance, and leave balances.

Resolved payroll discrepancies by investigating and analyzing data, and collaborating with relevant departments. Assisted employees with payroll-related inquiries, resolving issues and providing exceptional customer service. Stayed informed on payroll-related compliance requirements, tax regulations, and industry best practices to ensure accurate and compliant payroll processing.

Collaborated with cross-functional teams to streamline payroll processes and implement process improvements, resulting in increased efficiency and accuracy.

Power Engineering Construction

November 2019 - June 2023

PAYROLL ADMINISTRATIVE ASSISTANT

W O R K E X P E R I E N C E C O N T .

Weekly Payroll Processing for 150 non-exempt and exempt employees: End-to-end payroll processes, including calculating wages, overtime, deductions, union dues, and benefits ensuring accuracy and compliance with applicable labor laws and regulations..

Utilized Viewpoint Vista to input, process, and reconcile payroll data.

Managed and reported certified payroll on weekly/monthly bases.

Calculated wages, deductions, and benefits, including overtime, commissions, and leaves, based on timecards and other relevant data.

Maintained accurate employee records, including timesheets, attendance, and leave balances.

Resolved payroll discrepancies by investigating and analyzing data, and collaborating with relevant departments. Prepared and distributed payroll reports to management and departments, ensuring timely and accurate dissemination of information.

Assisted employees with payroll-related inquiries, resolving issues and providing exceptional customer service. Stayed informed on payroll-related compliance requirements, tax regulations, and industry best practices to ensure accurate and compliant payroll processing.

Collaborated with cross-functional teams to streamline payroll processes and implement process improvements, resulting in increased efficiency and accuracy.

Bartkowski Life Safety Corp

November 2018 - November 2019

PAYROLL COORDINATOR/AP ADMINISTRATIVE ASSISTANT

Processed weekly and bi-weekly payroll for approximately 100 non-exempt and exempt employees.

Verified payroll hours were coded to the proper job and task codes.

Updated wage rate, fringe benefits, and dues for union workers, monthly.

Liaison with unions and procure agreements when necessary. Collaborated with the Accounts Payable administrator with credit card reconciliation and data entry.

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