QUALIFICATIONS SUMMARY:

Accomplished Administrative Assistant offering 25 years of administrative experience reporting to management and other top executives. Consummate professional dedicated by serving as an efficient gatekeeper managing daily office tasks, well-researched and accurate documentation, interpersonal communication, and “A” class customer service to prospective/current clientele and staff.

SKILLS:

Microsoft Office - Outlook, Word, PowerPoint, Excel

Accounting - ACH, SAP, 10 key, ASI, Artiva, Oracle Financial, eOriginal Command Center, QuickBooks

ACCOMPLISHMENTS:

Fort Worth Independent School District (FISD) Individualized Planning Core Team. Top lead sales manager. AIC Team Coordinator (DHL)

Wieland/busby – June 27, 2022 – Present, Sales Support Administrator

Complete data entry of sales, orders, inventory, and customer records. Update customer information, on-hand inventory, and order status. Prepare customer orders, order lists and acknowledgements. Review records for accuracy and report any discrepancies. Correct missing, incomplete, and/or inaccurate records. Assist in tracking and shipping of inventory and orders. Promptly respond to calls, emails, and correspondence. Document orders, records and files as needed. Coordinate with interconnected departments. Coordinate with inside/outside sales teams. File and maintain document control. Other Inside Sales tasks as assigned. Send marketing and promotional material to customers.

Express Professional/Scotts MiracleGro – January 2022 – June 2022, (Contract) Office Coordinator

Telecommunication skills for main phone. Perform accounts payable for freight, expense, Temp payroll, and raw material. Handle Visitor training and maintain visitor log. Resolve problems, provide information and help visitors management and co-workers. Handle all incoming and outgoing mail and verify reports. Create and send sales report, daily and monthly. Order supplies via online accounts. Assisted in EHS when needed. Create and handle filing system for plant. Created and compiled spreadsheets, PowerPoint slides and various logs.

Express Professional/Frankston Packaging - June 2021 – January 2022, (Contract) CSR

Process customer orders by creating the necessary documentation and support materials (samples, proofs, color approvals) to clearly communicate order specifications to the Production Coordinator. Process other customer requests (quotation, job status, information) in a timely and proactive manner. Provide support, under the direction of the assigned Sales Representative, to internal and external customers through communication channels and task completion. Communication, both written and oral, with internal and external customers as required. Work with purchasing to ensure materials for customer orders are procured. Make suggestions/requests for current and future needs.

KForce-Kubota -August 2020- June 2021, (Contract) Data Entry Clerk

Supporting the loan funding/processing department. Process Contracts/Liens for customers. Manage incoming and outgoing Welcome Letters. Manage incoming and outgoing Coupon Books. Provide service to customer for ACH, Billing Statements, Letter of Guarantee and Payoff Quote..

DHL - May 2018 – May 2020, Auditor/Tasker

Oversee, train, and direct staff on daily logistics of freight operations. Providing oversight and management reports. Audit inspections and daily KPI/short inventory reports. Audit inspections and daily KPI/short inventory reports. Plan, allocate, pick, manifest, and close daily waves of orders. Understand and utilize system screens to monitor and move workload through the system. Work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues. Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods. Generate and utilize system reports and audit sheets to evaluate the shift progress. Communicate directly with the carrier(s) to insure seamless physical and systematic transactions. Oversee exchange of parcel shipments from shipping dock to carrier’s truck. Resolve data transmission failures/errors with customer’s IT and procurement teams. Interface with IT contacts in event of system-related barriers. Insure complete communication for turn of shift.

Fort Worth ISD, Harlean Beal Elementary - Nov 2017 – July 2018, Community Liaison Specialist

Coordinator for community programs and activities. Marketing and public relations liaison for school, community, parents, and students. Monitor and tracked payment of community programs, inventory, and staff – payroll, payment applications, purchase orders (PO’s), and performance evaluations. Confidentiality of at-risk parents and students and all documentation pertinent to case studies. Coordinator for school-wide and community events and meetings (e.g. interagency events; adult ISP meetings). Visitation to work sites maintaining relationships with partners and to explore possibilities for expanding opportunities.

Haldeman-Homme, Inc - Jan 2017 – Feb 2017 - (Contract) Administrative Assistant

Analysis, assess, and review financial data for payment of commercial contracts (payment applications, requisitions and invoices). Maintain confidentiality and privacy of clientele and firm documentation and records. Secure new contracts, update, monitor, and modify existing contracts in database. Achieving: purchase orders accuracy/payments and other contractual terms by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

Mary Kay, Lead Directing Consultant - Feb 2016 - Jan 2017

White House/Black Market - Feb 2015 - Feb 2016, Lead Sales Manager

Management for recruitment and new-hirer orientation and training. Supervised and trained sales staff as well managed customer complaints and inquiries

Dynamex - Sept 2014 – Jan 2015, (Contract) Administrative Assistant (Safety and Compliance)

Interfaced/monitored nationwide business centers to ensure federal/state safety compliance. Individual/team training of operational processes, policies, and procedures. Coordinate group/individual travel for conferences, events, and workshops. Accurate documentation of travel request, reimbursements, and payment requisitions. Weekly and monthly logistics, activity, and hoc status reports for senior management. Oversee daily updates of insurance, MVR (Motor Vehicle Record), vehicle registrations for operational fleets. Performed all general/specific office functions as needed in accordance with daily operation needs (fax, senior management emails, and copies). Coordination of webinars, conference calls, on-site and off-site meetings which typically involve high level of difficulty given the complex schedule of other executives and coordination.

EDUCATION: Stephen F. Austin State University, Dallas County Community College (El Centro)

Business and Management Certification

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