Signal Support System Specialist
Resume:
Michelle Bridges
Signal Support System Specialist @ US Army Cybersecurity
Fayetteville, North Carolina, United States
*************@*****.***
LinkedIn: www.linkedin.com/in/michelle-bridges-
Developed and implemented security policies, procedures, and protocols to ensure the safety and security of US Army networks and systems
Professional Experience
Department Of Army February 2020 - Present
Signal Support System Specialist
US Army August 2023 - Present
Supply Clerk Assistant
TCC February 2019 - February 2020
Sales Associate
Monitored network activity and identified potential threats to the network security Implemented preventive measures to reduce the probability of security breaches Participated in security audits and investigations to ensure compliance with applicable regulations Developed and maintained reports on security incidents and trends Conducted training and provided guidance to users on cybersecurity best practices Installed and maintained security software and hardware such as firewalls, intrusion detection systems, and antivirus software
Proficient in operation, maintenance, and installation of communication systems, cryptographic equipment, and signal support systems
Experienced in providing technical assistance and training to users of signal support systems Knowledgeable in the tactical deployment, operation, and maintenance of communications systems Skilled in readying, installing, operating, maintaining and repair of signal support systems Experienced in diagnosing and troubleshooting of communication systems Adept in assembling and configuring communication equipment Knowledge in configuring, managing and maintaining network and circuit configurations Proficient in the installation and maintenance of communication equipment Experienced in the installation and maintenance of network switches, routers, and other network devices Skilled in the maintenance and troubleshooting of voice and data networks Experienced in the installation and maintenance of satellite systems and radios Fulfilled daily supply orders and stocked shelves, ensuring accuracy and organization of inventory Assisted in the preparation of supply orders, ensuring accuracy in order fulfillment Restocked inventory in a timely manner, ensuring all items were correctly labeled and placed in the right locations Utilized inventory software to maintain accurate records of stock levels Monitored inventory levels and communicated with the Supply Clerk to ensure adequate supplies were available Maintained a clean and organized workspace, ensuring the safety of staff and customers Assisted with loading and unloading of supplies, ensuring proper handling and storage Maintained customer relations by responding to inquiries in a timely fashion Developed and implemented sales strategies to meet and exceed sales goals Explained features and benefits of various cellular phone plans Processed customer orders and upgraded existing accounts Communicated promotions to customers and upsold additional products Ensured customer satisfaction with followup calls after purchases Kept abreast of current cellular products and services Maintained accurate records of customer accounts
Education
Master of Cybersecurity in Computer and Information Systems Security/Information Assurance July 2023 - Present Western Governors University
Bachelor's degree in Cybersecurity January 2021 - April 2023 American Military University
Associate in Nursing February 2016 - February 2020 Coastal Alabama Community College at Monroeville AL Stocked store shelves with new products
Handled customer inquiries and complaints in a courteous and professional manner Analyst
Developed and implemented security policies, standards, and procedures to safeguard information systems and networks
Monitored networks and systems to detect any unauthorized activity or breaches in security Conducted data security audits and risk assessments to ensure compliance with company and industry regulations Performed vulnerability scans and penetration tests to identify and remediate security risks Investigated, diagnosed, and resolved security incidents to minimize loss or damage Developed and maintained security documentation, such as policies, procedures, and standards Analyst
Experienced in designing, implementing, and managing security systems, including firewalls, intrusion detection systems, and web application firewalls
Developed security policies and procedures in accordance with industry best practices Installed and configured endpoint protection solutions, such as antivirus, antimalware, and application whitelisting Monitored and investigated security incidents, and reported findings to senior management Conducted vulnerability assessments and identified security risks Provided technical guidance and support to system administrators and end users Performed regular security audits and reviews of system configurations Demonstrated track record of improving operational efficiency and patient care standards in nursing homes Developed and implemented policies and procedures to ensure compliance with state and federal regulations Conducted staff training programs to keep personnel up to date with state regulations and best practices Managed daily operations of nursing home, including admissions, discharges, and resident assessments Responded to emergency medical calls, providing advanced life support care to critically ill and injured patients Assessed patients' medical condition, stabilized them, and transported them to local hospitals Operated and maintained a variety of medical equipment, including defibrillators, ventilators, and intravenous pumps
Administered medications and treatments as prescribed by medical protocols Maintained patient records and completed documentation Collaborated with members of the medical community to ensure patient safety and best practices Communicated effectively with patients, their families, and medical personnel
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