STEPHANIE MYDLOWSKI

Chesapeake, VA *****

ad2f0k@r.postjobfree.com

+1-757-***-****

I have been working most my life time in the medical field. I had done a lot of Customer service also with call centers and use of a phone. I had done several positions in scheduling tests and setting up appointments for patients and Veterans. I had outstanding Customer service calls when I worked for Humana Military, known as Tri- care.

. I also worked over the phones at QVC doing order entry and had outstanding talk time. Work Experience

Guard I-I.D. checker, relief personal

Professional Contract Services, Inc. - Portsmouth, VA July 2017 to July 2023

I'm a full time employee and I cover for people's breaks and lunches. I also travel to different clinic's to cover people when they are on vacation or out sick. This job is primarily a Customer Service Job dealing with the people. I would check people who entered the clinic to make sure I .D. card was up to date. If they weren't I would send them to front desk for approval. Administrative Assistant

Bryant & Stratton College - Virginia Beach, VA

October 2016 to November 2016

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Executed record filing system to improve document organization and management.

• Scheduled office meetings and client appointments for staff teams.

• Sorted and distributed office mail and recorded incoming shipments for corporate records.

• Setting up meetings with Students parents and to get into correct programs at college.

• Take payments from students to pay for classes with a recite to follow.

• Use of computer software.

Administrative Appointment Settler

Kelly Services/Health Net. - Hampton, VA

March 2016 to September 2016

This position was under Health Net, they went though Kelly's service to find people to work for them. Our job was to contact Veterans who were in need of appointments for their care. These Veterans needed stat care and we would read their history and called them to set up an appointments for them. My hours were 4:00 pm till 12:30 am. So was scheduled to do the West coast, sometimes I would get someone on the East coast and I would search high and low for these appointments . I was serious about helping these people get the help they were intended for. I would searched high and low in the internet to find openings for these people who wouid need the care. I would document my results for my supervisor to see. We also used a coding account to add to our assignment sheet. This was given to all personnel to use. I used double screen, one side had codes and search sites and the main screen was all the Veterans imformation. We used a computer software and phone for this service. People Greeter

Walmarts Supercenter - Chesapeake, VA

April 2011 to November 2011

• Displayed friendliness, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

• Acted as the first point of contact for visiting clients and customers.

• Cleared the front entry area of trash and debris and directed customers.

• Fielded customer complaints and notified managers.

• Charge the mobile carts, check items for return and put a tag on it to be returned back to Customer Service.

• Check recite and make sure large

• Items were paid for.

Cert.CNA

AMEDYSIS HOME HEALTH - Virginia Beach, VA

November 2009 to October 2010

I would call the home of the patient I was seening that day and let them know I was on my way. I would write down my mileage on a tracking paperwork. I would proceed to walk to door and ring bell. The care giver would let me in and show me where everything was. I would put my Nursing bag on the floor underneath some papers I brought in with me. I would greet the patient and explain what I was about to do. I would take out my blood pressure cuff and Stethoscope to check the patient 's Pressure. Document on my paperwork. Took temperature with thermometer either the mouth or under arm pit. Recorded the information. Check pulse and respirations and recorded them also. Explain to patient that I was going to give a bed bath to them. I took a full sheet covered the area I wasn't washing and started from head to toes. Dump the soil water out and returned with new water,to wash back area. After I would rub patient down with lotion. Assit them with thier mouth care,. If no dentures, I would swap their mouths out, with lemon swaps.

Some patient 's have Colostomy bags and we were allowed to empty them. I would put light soapy water into the sqeeze bottle and use basin to caugh the left over waste to clean out bag. Would empty foley bag. Assist with getting on a new night wear. Clean up room and make patient comfortable. If needed would change sheets.

Have family members sign my paperwork and get ready for next Patient.

Certified Nursing Assistant/Home Health Care Provider Amedisys Home Health - Chesapeake, VA

July 2008 to November 2009

• Assisting patients with bathing, dressing, grooming and helping the person with meal prep. While the person was eating I would clean up around the area and do the dishes so they could relax after I left for the day.

• I would get out my hand held computer and document anything different about the patient I have noticed,I would record vital signs and apply them in my report. If I found a problem I would notice the Nurse handling the case. I would assist the patient with a simple exercises to do,to help patient be. steady on her feet. I would also assist her/ him in a daily routine of walking around the house with her or his walker.

• When it was time to leave I put everything close to the patient so it would be convenient for them.

• I would tidy up and make the patient comfortable and I would,Lock the door behind me and get ready for my next patient.

• This whole procedure would be for 1 hour. The patient would sign the paperwork, so I could be counted for the service.

Certified Medical Assistant

ConMed Jail Health Services - Largo, FL

April 2008 to June 2008

I'm a Certified Medical Assistant at this job. I work in the medical department of the Correction Centre City of Chesapeake,VA. We deal with inmates who have seizures and depression, drug overdose and Intake prisoners. We admit them, when picked up on the streets by the Policeman while on duty.

We are assigned to work with different inmates each night. My assignment was to take blood sugar testing and record them on the chart. Check with diabetic monitor with needles and strips to record their blood sugar levels. and give them proper medication. The inmates would inject themselves with the amount that was recorded in book.,when completed I would put neddles in Sharpe container. Doing our routine care, we would check blood pressure on inmates. When the inmates blood pressure would spike high, we would have to check them every 10 minutes until stable. Sometimes we would have a code,

So we got the crash cart and headed that way. We never had real serious codes just people upset about a diagnosis they were given,that cause their heart to hurt. The sheriff's were there to assit us because some inmates were hard to handle. We would make rounds to make sure the inmates were ok. I learned a lot working this kind of work. I enjoyed working there. Education

Medical Assisting in Basis Medical of human body and diffrent procedures Tidewater Technology school - Chesapeake, VA

April 1998 to June 1999

Diploma in General

Lynn English High School - Lynn, MA

September 1965 to June 1969

Skills

• Customer service, Data Entry, OSHA Document,read doctor's orders. Filing, Standards, copying, scanning, Use a multiply line providing appointments and scheduling phone with transfers, how to be polite surgical appointmentsMedical talking over the phone. Microsoft, Words Technology. Basic Coding, I can do,SpreadSheets.

EKG, medications, check blood sugars

and give injections. Do vital signs,

Dictation.

• Vital signs

• Nursing

• Documentation review

• Cash handling

• Order entry

• Driving

• Customer service

• Security

• Microsoft Access

• Clerical experience

• Mentoring

• Clinical research

• Databases

• Medical Records

• Medical Coding

• Insurance Verification

• Patient Care

• EMR Systems

• Triage

• Hospital Experience

• Clinical Trials

• Employee Orientation

• Caregiving

• Medical Terminology

• Medical Scheduling

Awards

Customer service phone services

April 2008

Use of phone working at Portsmouth Naval Hospital. Get Customer service skills. I also worked at QVC doing Data entry i got lots of rewards for my talk time Certifications and Licenses

CNA

Certified Medical Assistant

Assessments

Verbal communication — Completed

September 2022

Speaking clearly, correctly, and concisely

Full results: Completed

Work motivation — Proficient

September 2023

Level of motivation and discipline applied toward work Full results: Proficient

Attention to detail — Completed

September 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Medical receptionist skills — Completed

September 2022

Managing physician schedules and maintaining accurate patient records Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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