PAMELA HARGRAVES

Fredericksburg, VA · 540-***-****

ad2f0g@r.postjobfree.com

Qualifications Summary

Relationship Development: A highly motivated and dedicated professional with an aptitude for innovation and creative problem solving, skilled in collaborating with team members and other organizational departments to meet and exceed objectives. Highly acknowledged for the ability to balance innovative concepts with the process necessary to make them actualities.

Problem Resolution: Exceedingly focused and results-oriented in supporting complex, deadline-driven performances; identify objectives and priorities and resolve any conflicts in initial stages.

Project Oversight: An imaginative and ambitious professional who has a proven track record of thinking independently, successfully completing projects from inception to implementation, leadership skills, passion, integrity, and drive required to make things happen.

Key Strengths: Dynamic leadership and team-building abilities. Advanced computer, mentoring, communication, and interpersonal skills. Proficient in Microsoft Word, and Excel.

15 years of experience in the professional environment with over 6 years in the Financial Analyst field.

CLEARANCE

Active TS/CI Poly

SKILLS

Flexibility

Management Experience

Microsoft Office Suite

Risk Management Mindset

Attention to details

Conflict management

Teamwork/Dependability

Strong Analytical Skill

EDUCATION

CRIMINAL JUSTICE ~ Northern Virginia Community College – Alexandria, VA

FEDERAL LAW ENFORCEMENT TRAINING CENTER – Glynco, GA

EXPERIENCE

JUNE 2022— PRESENT

Ensure the timeliness of Contracts Deliverables (CDLRs) Reports. Managing the collection, consolidated and timely submission of all the following reports: Post mission reports, Monthly progress reports, travel reports, Trainer qualification (greenboard) tracker and Plan of Action Milestones and Quality Assurance Surveillance Plan (QASP).

Maintaining the concur expenses report and add to the mission essential travel tracker to track ODC funding expended as required by our customer.

Manage onboarding of new employees. Request RSA tokens when required for new employees.

Provide support to new employee requirements to be completed within a week of hire.

Assist Security in first day training requirements and badge requests.

Provide guidance/support for network account setup.

Meeting or exceeding applicable standards for quality and delivery of all products to the customer in a timely manner.

JUNE 2021—JUNE 2022

BUSINESS ANALYST, GENERAL DYNAMICS, QUANTICO, VA

At least 4-5 years of experience as a Business Analyst, strong business/client engagement skills.

Strong analytical skills and conceptual thinking skills with a demonstrated ability to extensively analyze business processes and workflows, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

Documenting and communicating the results of my efforts. A track record of following through on commitments.

Reconciliation of monthly invoices from telephone carriers such as Verizon Wireless, Comcast, and Windstream and Sprint Federal.

Possess high attention to detail and able to establish effective working relationships with clients and business representatives.

Ensuring solutions meet business needs and requirements.

Managing projects, developing project plans, and monitoring performance.

Monitoring deliverables and ensuring timely completion of projects.

High level of competence in MS Office.

SEPTEMBER 2020—JANUARY 2021

MANAGEMENT ANALYST, CGI FEDERAL, FAIRFAX, VA

Responsible for gathering input from Leads and consolidating weekly deliverable reports for upper management.

Maintained the overall program schedule and calendar for the leadership team.

APRIL 2020—SEPTEMBER 2020

MULTIMEDIA SPECIALIST, CGI FEDERAL, FAIRFAX, VA

F-35 Joint Strike Fighter (JSF), Joint Program Office (JPO)

Served as a member of the multimedia cross-functional team will providing support to the JSP leadership and user community.

Supported designing materials for official events, functions, Agency exhibits/displays, certificates, signage and briefings.

Maintained a database for all photo and video-based creative services projects which can be shared.

Contributed towards the creation of design solutions that address user needs and strategic client objectives.

JULY 2019 – APRIL 2020

ASSET MANAGEMENT ADMINISTRATOR, GENERAL DYNAMICS, FALLS CHURCH, VA

F-35 Joint Strike Fighter (JSF), Joint Program Office (JPO)

Responsible for accurate tracking of assets inventor across all geographical locations. Inventory was tracked using spreadsheets.

Managed asset reconciliation and asset disposal agreements and tracked accordingly.

Worked closely with the procurement team to track assets and resolve purchasing issues.

MARCH 2016 –JUNE 2019

SENIOR PROGRAM ANALYST, GENERAL DYNAMICS, FALLS CHURCH, VA

Joint Service Provider (JSP) Enterprise Transport Management (ETM)

Reviewed, resolved, or rejected invoices as appropriate to ensure timely submission to Accounts Payable for payment of all invoices.

Coordinated customer facility access requests for all program personnel; tracked requests from submission to access granted. Served as liaison between the PMO, FSO, and JSP Security team.

Provided financial analysis and reporting for subcontractor and vendor weekly/monthly funding requirements to include labor, materials, Low Voltage and Project efforts for labor costs incurred and forecasting costs to complete.

Consistently met monthly deadlines by executing funding initiatives for subcontractor labor and Other Direct Cost (ODC) costs.

Processed purchase requisitions as required for incremental funding issuance to each subcontractor as contract modifications were issued by the Customer.

Managed subcontractor funding initiatives required for Low Voltage and Project moves, added and changes (MACs) work. Reviewed vendor proposal submissions to ensure guidelines of three competitive quotes with required documentation. Upon funding determination, initiated the procurement efforts by creating purchase requisitions to fund subcontractors for the issuance of purchase orders for Low Voltage and Project work. Tracked the procurement process through delivery and acceptance of purchase orders by subcontractors.

AUGUST 2015 - MARCH 2016

ACCESS CONTROL SPECIALIST, THE TATITLEK CORPORATION, DAHLGREN, VA

Monitored facility access control and interface daily with facility residents and visitors.

Provided oversight of all Visitor Access Requests; authorize/deny visitors access requests after checking the individual personal identification and clearance verification in Joint Personnel Adjudication System (JPAS).

Oversaw daily log of all visitors entering or leaving the premises.

JUNE 2015 -AUGUST 2015

SECRETARY, THE TATITLEK CORPORATION, DAHLGREN, VA

Provided administrative support to program management and contract staff.

Performed a variety of complex administrative and analytical tasks in support of the program.

Corresponded with employees to assist and resolve administrative issues as required.

JANUARY 2014 – JUNE 2016

EMERGENCY ROOM PATIENT REGISTRATION REPRESENTATIVE, MARY WASHINGTON HEALTHCARE, FREDERICKSBURG, VA

Gathered and entered patient insurance information using Siemens Sorian Financials software and verified patient eligibility/coverage through HDX to facilitate claim processing.

Responsible for patients admissions using the hospital’s Siemens system database and scanned all patient consent forms into electronic medical record archives.

AUGUST 2013 – JANUARY 2014

UNEMPLOYED

APRIL 2011 – AUGUST 2013

PERSONNEL SECURITY SPECIALIST, NTT DATA FEDERAL, QUANTICO, VA

Collected and submitted all escorted applications along with fingerprints and verified accuracy of information before to sending to FBI Headquarters CCU unit for access to facility.

Conducted interviews, security briefings, and security debriefings.

Implemented network security policies and procedures to control user access to corporate networks and protect data confidentiality.

FEBRUARY 2011 – APRIL 2011

ADMINISTRATIVE ASSISTANT, STANLEY ASSOCIATES/CGI, QUANTICO, VA

Performed a variety of complex administrative and analytical tasks.

Responsible for coordination and delivery of training documentation in support of training events at various field offices.

Provided administrative support to management and contract support.

AUGUST 2004 – FEBRUARY 2011

STAY AT HOME MOTHER AND HOSPICE VOLUNTEER, FREDERICKSBURG, VA

Visited Hospice care patients in their home

Gave support to the family members and the hospice patient him/herself

Performed light housekeeping duties and/or ran errands for the family members

Gave the family members reprieve while I stayed with hospice patient for hours at a time.

JANUARY 2004 – AUGUST 2004

OFFICE SERVICES SPECIALIST, FEDERAL BUREAU OF INVESTIGATION, QUANTICO, VA

Responsible for gathering, assembling, and analyzing facts/data for monthly reporting deliverables to management.

Greeted callers and visitors, provided direction on administrative matters based on established corporate policy.

Reviewed administrative policies and provided recommendations for changes in effort to streamline internal processes.

Managed and maintained office supply inventory, time and attendance records, employee travel and various case files.

AUGUST 2003 – JANUARY 2004

SECURITY ASSISTANT, FEDERAL BUREAU OF INVESTIGATION, QUANTICO, VA

Responsible for maintaining data integrity into several Bureau proprietary systems and maintained required records and/or documentation supporting FBI Headquarters decision making processes.

Oversaw the completion of administrative documentation supporting contractor, vendor, visitor, and service access to the FBI Academy complex.

MARCH 2002 – DECEMBER 2002

RESIDENT SUPERVISOR, RAPPAHANNOCK JUVENILE CENTER, STAFFORD, VA

Provided direct supervision of teen residents.

Processed residential intakes and releases according to established policies and procedures.

Monitored residents and conducted standard room checks and orientation for new residents.

Interviewed new residents to collect personal data, legal status, and documented all findings accordingly.

JANUARY 1999 – MARCH 2002

STAY AT HOME MOTHER

JANUARY 1998 – JANUARY 1999

SECURITY ASSISTANT, FEDERAL BUREAU OF INVESTIGATION, QUANTICO, VA

Monitored and manned the operation of the Engineering Research Facility Automated Security Access Control System and the Closed-Circuit Television (CCTV) system for internal and perimeter security.

Interpreted system malfunctions and performed limited system troubleshooting to isolate alerts.

Managed secure incoming and outgoing facsimiles and correspondence.

SEPTEMBER 1995 – JANUARY 1998

SECURITY WARDER, FEDERAL BUREAU OF INVESTIGATION, QUANTICO, VA

Monitored and managed proper building entry access.

Conducted facility checks; ensured that all doors, windows, cabinets, and safes were secured in accordance with established procedures.

Documented, corrected, and reported violations as required.

Produced incidental and investigative reports and issued citations.

Prepared daily shift schedules and reported security & safety violations and alarm reports as required.

JULY 1990 – SEPTEMBER 1995

UNIFORMED POLICE OFFICER, FEDERAL BUREAU OF INVESTIGATION, WASHINGTON, DC / QUANTICO, VA

Primarily responsible for maintaining law and order, protection of life, property, and the civil rights of persons in assigned areas of responsibility.

Produced incidental and investigative reports and issued citations.

Trained and qualified in the use of small-arms and other law enforcement weapons, certified as a Sharpshooter while in training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA

Responsible for protecting government property and national security information from acts of sabotage, espionage, terrorism, trespassing, theft, fire and accidental and/or willful damage and destruction.

FEBRUARY 1984 – JULY 1990

STATISTICAL ASSISTANT, FEDERAL BUREAU OF INVESTIGATION, WASHINGTON, DC

Conducted detailed research, gathered, and presented data to management.

Performed detailed criminal statistical analysis for local, state, and federal police agencies geographically disbursed throughout the United States.

Provided primary interface with management to analyze reports on criminal statistical data related issues.

Responsible for monthly statistical reporting deliverables; collected, compiled, and analyzed statistical data.

Lead the efforts to prepare and compile data and information for yearly publication in Crime in the United States.

Aided management on special projects as required.

MARCH 2016 – JANUARY 2018

BUSINESS ANALYST, GENERAL DYNAMICS, FALLS CHURCH, VA

Joint Service Provider (JSP) Enterprise Transport Management (ETM)

Processed purchase requisitions as required for incremental funding issuance to each subcontractor as contract modifications were issued by the Customer.

Provided financial analysis and reporting for subcontractors and vendors weekly/monthly funding requirements to include labor, materials, Low voltage, and Projects efforts for labor incurred and forecasting costs to complete.

MARCH 2016 – JANUARY 2018

ACCESS CONTROL SPECIALIST, DEPARTMENT OF THE NAVY, DAHLGREN, VA

Provided oversight of all Visit Access Requests; authorize/deny visitors’ access requests after checking the individual personal identification and clearance validation in Joint Personnel Adjudication System.

Monitored facility access control and interface daily with facility residents and visitors.

APRIL 2011 – AUGUST 2013

PERSONAL SECURITY SPECIALIST, NTT DATA FEDERAL SYSTEMS, VIENNA, VA

Collected and submitted all escort applications along with fingerprints and verified accuracy of information prior to sending forward for access to facility.

Conducted interviews, security briefings and debriefings.

Implemented network security policies and procedures to control user access to corporate networks and protect data confidentiality.

FEBRUARY 2010 – APRIL 2011

ADMINISTRATIVE ASSISTANT, STANLEY ASSOCIATES/CGI, FAIRFAX, VA

Served as the vehicle Administrator, maintained vehicle service request, records retention and disposed of vehicle files in accordance with established policies and procedures.

Performed a variety of complex administrative and analytical tasks.

Responsible for coordination and delivery of training documentation in support of training events at various field offices.

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