Zaira Cardenas
Sales/Customer Service Bilingual
Aurora, IL
ad2f0e@r.postjobfree.com
•Strong customer service skills
• Excellent organizational and communication skills
• Sales representative skilled
• Collaborative team player with focused Mindset . Authorized to work in the US for any employer
Work Experience
Sales Representative/Customer Service
Positive payment solutions - Naperville, IL
September 2018 to Present
• Making outbound calls 200-250 cold calling
• handling clients wants or needs, fixing their problems with a solution
• Managing payroll
• following and achieving departments sales goals on a monthly, quarterly.
• offering clients a better rate with their processing
• face to face sales
Sales Representative
North American Bancard - Merchant Services
January 2017 to October 2017
1. Making around 200-250 outbound and inbound calls 2. Greeting customers & Generating leads
3. working with Microsoft word, And excel
4. performing various marketing duties including cold calling, payroll and scheduling 5. proving ing the best option for the client with the credit card price or POS ( point of sale ) for their business
Education
High school or equivalent
East Aurora High School - Aurora, IL
August 2012 to May 2016
12th grade
Skills
Excel (2 years), Retail (Less than 1 year), Customer Service (2 years), Bilingual, Customer Support, Call Center, Microsoft Word (2 years)
Additional Information
• Bilingual
• used to working with twin screen computer
• great customer service skills
• 2 year experience with customer service and sales