lornell grayson ad2f06@r.postjobfree.com

**** *. ******** **. *******, Illinois 60620 872-***-**** OVERVIEW: Dynamic Operations Executive possessing a 15+ year proven track record of superior performance, seeks to utilize expertise in Program Execution, Business Development, Project Management, Risk Assessment, Client Relations, Team Coordination, Needs Assessment, Process Optimization, Strategic Reporting, and Compliance to support key initiatives and safety/security operations within a progressive organization. SUMMARY: Operational Management Possess a proven ability to anticipate unique requirements or potential road-blocks in all situations. Continually develop back-up plans to minimize risk and deliver exceptional results; streamline communication and implementation channels to effectively meet client and organizational needs.

Relationship Cultivation Highly experienced in assessing true needs and expectations, building lasting professional relationships. Grow and deepen strategic partnerships to achieve mutually beneficial outcome.

Resource Alignment Effectively manage diverse tasks, with varying degrees of complexity, within a wide range of environments; evaluate situations, assess emergent needs, and implement solutions in a prompt and efficient/effective manner. Leadership Have a demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results. ACCOLADES: • Secret Service Liaison (44th President)

• Secret Service Award Recipient (Challenge Coin)

• State Police Liaison (Sitting Governor)

PROFESSIONAL CHICAGO ATHLETIC ASSOCIATION HOTEL 2015 to 2023 EXPERIENCE: Director of Security Chicago, IL

• Oversaw day-to-day Security operations and a staff of 20, including: Loss Prevention, Risk Management programs, Life & Fire Safety systems, and Workplace Safety initiatives.

• Interacted extensively with all Team Members (200-300), Vendors/Suppliers, Hotel Guests, and Patrons of F&B Outlets for this landmark Michigan Ave. boutique hotel with 241 rooms.

• Coordinated special security for guest speakers and VIPs to provide superior experience.

• Advocated a service culture among the Security Team to ensure consistent Guest satisfaction with services provided.

• Conducted timely investigations into personal injury and property damage related incidents.

• Actively identified safety hazards and breeches of security and communicates these hazards immediately to the appropriate departments.

• Memorized and monitored life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.

• Reviewed/approved departmental schedules and payroll, making necessary adjustments.

• Prepared and compiled information for monthly forecast and property loss reports.

• Kept abreast of all in-house functions and events and provide necessary personnel.

• Monitors the CCTV equipment and ensures it is in good working order at all times.

• Worked within provided annual budget, while implementing cost savings ideas and ensuring proper invoicing controls for all Security or related expenses. Highlights Directed and coordinated safety awareness programs, ensuring adherence to Blood Borne Pathogen, Personal Protective Equipment, Haz-Com and other OSHA regulations.

Partnered with local and community law enforcement as well as ensure compliance with all federal, state, local and company regulations with respect to security and safety.

Selected as first Director at the hotel, implementing all processes, team, and security devices on premise to ensure critical security for this historic property.

Manager of the Quarter Award Recipient, and Manager of the Year Nominee. THE SHRINE CHICAGO (Entertainment Venue) 2009 to 2010 & 2010 to 2015 General Manager (2010 to 2015) Chicago, IL

• Managed operational forecasting for scheduling (76 personnel), payroll, inventory control, purchasing, and quality assurance, maximizing revenues through efficient staffing, labor cost controls, and strategic promotions.

• Designed operating procedures and protocols for production, sales, promotion, and marketing of both local and national entertainment acts in Chicago.

• Compiled annual/semi-annual evaluations of management practices, personnel training, and development programs to support ongoing employee retention initiatives, increase revenues, and improve customer service offerings.

Security Liaison Manager (2009 to 2010)

• Managed/supervised all security personnel, executing best practices to protect venue from theft, fire, negligence, and willful damage.

Continued on • Engaged in strategic development of community and policing initiatives to address matters of Page Two... crime prevention, crowd assessment, and tactical contingencies to support live entertainment. lornell grayson Page Two

PROFESSIONAL NOUVEAU TAVERN 2013 to 2014

EXPERIENCE Director - Guest Services Chicago, IL

(Continued): • Offered leadership expertise across core business and operational development functions.

• Oversaw purchasing, HR, finance, quality control, security, and material management.

• Provided direction on all matters relating to security, protection, enforcement, investigations, and personnel, enforcing legal regulations and organizational policies.

• Designed and supervised installation of an Integrated Access Control System, Internal Detection System, CCTV, Emergency Activation System., and Ansul Fire Suppression System.

• Developed/implemented emergency management practices, monitoring crisis situations.

• Investigated any unlawful activity on premise: theft, loss, damage, and negligence to property.

• Performed regular analysis of corporate assets, preparing security and related mitigation policies to reduce risks.

PRUDENTIAL SECURITY SERVICES 2013

Armed Security Response Officer Chicago, IL

• Tasked with protection of multiple sites from theft and vandalism.

• Performed assessment of premises and continuity work-up for the Magic Johnson Bridgescape Academy for at-risk youth.

HOUSTON & ASSOCIATES DETECTIVE AGENCY 2008

Lead Executive Protection Agent Chicago, IL

• Supervised and directed agent shift schedules in relation to safeguarding of clients, assets, and personnel through observation, communication, and teamwork.

• Maintained a safe business environment, monitoring and enforcing employee compliance with company policies and rules of conduct.

• Identified, immobilized, and removed threats from premises when assessed.

• Testified in court concerning cases (civil/criminal) wherin the company was party of interest for which an agent was summoned.

ILLINOIS SECURITY SERVICE 2007 to 2009

Security Officer Chicago, IL

• Identified and monitored risk factors associated with each facility assignment.

• Supported security management, as an armed consultant, to address theft, threats, vandalism, and cases of personal injury.

CCIM INSTITUTE (Commercial Real Estate Association) 2006 to 2008 Chapter Relations Coordinator (2007 to 2008) Chicago, IL Designation Coordinator (2006 to 2007)

Membership Coordinator (2006 to 2007)

• Served as liaison between national center of operations and regional offices throughout US, providing direct services/support for member development and global brand marketing.

• Facilitated and organized delivery of monthly marketing materials to regional offices for new member recruitment and Chapter retention initiatives.

• Enhanced/developed criteria for Chapter Leadership Training, improving meeting logistics, registration, speaker formats, and vendor utilization annually.

• Redesigned local Chapter membership directory and database via conversion of listserv and program file maintenance.

• Conducted annual Chapter speaker forums targeting candidate guidance and successful portfolio completions.

THE CME GROUP (formerly Chicago Mercantile Exchange) 1991 to 2005 Membership Representative - Membership Services (2001 to 2005) Chicago, IL Data Analyst - Market Regulation (1998 to 2001)

Trading Floor Monitor - Market Regulation (1997 to 1998) Market Coordinator - Trading Floor Operations (1993 to 1997) Market Reporter - Trading Floor Operations (1991 to 1993) EDUCATION: LAKE FOREST COLLEGE 1989 to 1991

Undergraduate Studies Chicago, IL

VOLUNTEER: • Working in the School (WITS) Mentor

TRAINING: • Force Science Institute 2020

- Realistic De-Escalation Instructor Course

CERTIFICATION: • Certified Lodging Security Director (CLSD) - American Hotel & Lodging

• State of IL 20-Hr Unarmed Security Course

• State of IL 20-Hr Armed Security Course

• IL Dept. of Professional Regulation PERC Certification

• IL Dept. of Professional Regulation FAC Certification

• States of IL/FL/UT Conceal and Carry Permit & Certification

• BASSET Certification

• CPR Certified

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