SONALI OZA
Halifax, Nova Scotia. B*S *E*.
************@*****.***
EXPERIENCES:
Food Court Manager Costco Wholesale Canada Ltd.
HALIFAX NOVA SCOTIA.
MAY’22- PRESENT. (PT)
Proficient in leading and inspiring teams to achieve operational excellence and heightened productivity by implementing strategies that foster collaboration and a customer-centric work environment.
Demonstrated strong problem-solving abilities while effectively managing customer inquiries and ensuring quality standards, showcasing a commitment to ensuring customer satisfaction within the operations and retail sales sector.
Team Leader in operations and Retail Sales Supervisor Purolator Inc. (PT)
Dartmouth Nova Scotia
Feb’22- Nov’23.
Successfully led and motivated a team, achieving operational excellence and driving productivity.
Implemented strategies to enhance team performance, fostering a collaborative and customer-centric work environment.
Human Resources Co-Op Nonprofit Paragon Accounting and Financial Services Inc.
Brampton Ontario
Jan’23- May’23.
Proactively supported the HR team as a cooperative education participant, demonstrating a strong commitment to learning and contributing to the nonprofit sector.
Assisted in critical HR functions such as recruitment, onboarding, and employee relations, showcasing a well-rounded understanding of talent management and fostering positive employee experiences.
Guest Experience Lead Lululemon Canada
Toronto Ontario (FT)
May’22- September’22
Successfully led and motivated a team, achieving operational excellence and driving productivity.
Implemented strategies to enhance team performance, fostering a collaborative and customer-centric work environment.
Co-Worker Honest Restaurant
Toronto Ontario
Sept’21- Feb’22
Oversaw restaurant operations at Honest Restaurant, exhibiting exceptional leadership in team management, customer service, and operational efficiency.
Directed and motivated a diverse staff, optimizing workflows, ensuring top-notch service, and maintaining high levels of employee morale, resulting in a productive and cohesive team.
EDUCATION:
BUSINESS-HUMAN RESOURCES
JAN 2022- APRIL 2023.
The Sheridan College Institute of Technology and Advanced Learning.
GRADUATION DATE MAY 7TH, 2023.
Availability: Full-Time
1. Recruitment and staffing
2. Compensation and benefits, Payroll
3. Employee Relations PHR knowledge
4. Learning and Development
5. Labor law, compliance, and IR
6. Culture and satisfaction, Health & Safety