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Call Center Office Manager

Location:
Berlin, MD, 21811
Salary:
18.00
Posted:
January 03, 2024

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Resume:

Irene Ruscigno

*** ***** ****.; Berlin, MD. *****

443-***-****

ad2eyv@r.postjobfree.com

OBJECTIVE:

To utilize the administrative skills acquired and honed throughout my career. While I did attempt semi-retirement, I feel that I have much more to offer and would love the opportunity to apply these skills on a part time basis.

SUMMARY

35+ years’ experience in all facets of administrative support

Proficient in all Office Products i.e. Word, Excel, Power Point

Excellent written and oral communication skills

The ability to effectively and creatively communicate at all organizational levels

EXPERIENCE

2001 – 2017 LICENSED INSURANCE ASSOCIATE/OFFICE MANAGER

Gismondi Insurance Associates

9927 Stephen Decatur Hwy – Ste 12; Ocean City, MD. 21842

Assisted in all aspects of insurance service and sales

Developed and implemented company incentive plan

Acted on behalf of the Agent/Owner in all day to day office activities

1991 – 2001 SENIOR MANAGER – MANAGEMENT DEVELOPMENT

MCI Communications

International Dr.; Hunt Valley, MD. 21093

Project Lead for national management development plan

Successfully created pathways for development from Representative through Director level

Responsible for Management of 300-seat Sales Call Center/Customer Service Center

1976 – 1991 MANAGER – DIRECT MARKETING/DIRECT RESPONSE CENTER

NYNEX/ New York Telephone

10 County Center Rd; White Plains, NY 11093

Center Operations management of New York Telephone’s first direct mail/direct response center.

Managed inbound sales calls generated media advertising into a 60-seat call center.

1968 – 1976 EXECUTIVE ASSISTANT

New York Telephone

300 Westchester Ave., White Plains, NY. 11093

Held numerous positions of increasing responsibility from District Manager up to and including Vice President.



Contact this candidate