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Delivery Driver Customer Service

Location:
Concord, NC
Posted:
January 03, 2024

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Resume:

Kimberly R. Ivancic

*** ****** ******* ***

Simpsonville, SC 29681

561-***-****

ad2eww@r.postjobfree.com

Profile: Currently seeking a permanent position that I can make a measurable contribution to as a professional organization as a team member with priorities set on my own continuous growth, as well as, supporting the overall growth of the organization I am a part of. Serving as an Administrative Professional has been my life long career and I derive a great sense of satisfaction when serving others as part of my job.

Skills:

Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook

Proficient in Adobe Professional

Worked in multiple Payroll/Accounting software including Kronos and QuickBooks

Worked in Expense Reporting Software programs – Concur

Proficient in Mitel PBX Switchboard systems

Worked as a Cashier in the Restaurant and Retail industries maintaining cash drawer/till and handling cash/credit card transactions

Worked in Legal setting processing Retainer fees and filing Legal documents thru courthouse

Work Experience:

Essential Delivery Driver-FedEx Express

11/2021 – Current

Customer service, receive and dispatch orders, supplies, goods to 1000+ customers

Essential Delivery Driver - Instacart Delivery Service

3/2020 – Current

Receive and dispatch shopping orders, customer service, catering and delivering of groceries, supplies, etc.

Receptionist/Real Estate Specialist - Transit Energy Group, LLC

12/2019-3/27/2020

Greet guests, answering phones, assisted VP of Human Resources with PowerPoint presentation revisions and creating office memos, etc, handled the ordering of office supplies for over 70 different company facilities, set up meetings for the office, as well as, handled the catering for office luncheons, was dispatcher for office or building maintenance and repairs. assisted with setting up insurance coverage for company fleet vehicle leases for the company

Administrative Professional/Front Receptionist - BE&K Building Group

3/2018-12/2019

Meet & Greet clients/visitors as face of the company, answer and direct calls professionally assisting as required; assist with scheduled meeting details & assist organization/scheduling of conference areas; owned responsibility for all mail room/overnight packaging/distribution and preparation including of weekly subcontractor/vendor payments; assist busy executives with expense reporting and paperwork; maintain conference rooms, order and stock office supplies; assist Marketing Coordinator as needed, maintain Company Phone directories and provide additional administrative help with other team members as needed

Dispatch Clerk/Data Entry Clerk/Payroll Clerk - Ashmore Bros. Of Rogers Group

4/2017-3/2018

Assignment assisting Dispatcher with any/all duties correlating to dispatching Dump trucks to various locations for numerous paving jobs, data entry assignments, calculate Dispatch department’s payroll and Leased Hauler’s payroll, implemented a filing system, general office duties of any/all sorts assisting Office Managers, Owners as well as Field Foreman

Banking Specialist - TD Bank, N.A.

4/2016–4/2017

Sell Checking and Savings account services to consumers and/or current customers, as well as, enroll customers for TD VISA credit cards through credit application enrollment services. Sell TD Bank Online Banking account services through Online enrollment for customers to have capability of viewing account information online, as well as, reset Online Banking accounts when customers are locked out of viewing online information. Assist customers daily through researching account information for daily transactions and fee disputes, as well as, updating customer’s account/address information, file disputes with Investigation team for questionable transactions not authorized.

Investigate debit card shut-downs when a customer’s card is blocked, as well as, order replacement debit cards for customers to have access to funds. Initiate Travel Notices for customers for access to their funds while traveling outside their home state without having debit card shut-downs. Place stop payments on checks and ACH/Bill Pay set-ups for customers. Order checks, deposit slips and check registers for customers.

Hostess - City Range Steakhouse Grill

3/2015-4/2016

Greet guests at door, seat according to Server rotation plan, answer multiple incoming phone lines, scheduling reservations and plan accordingly, strategize with Servers and Managers to accommodate all guests, replace and replenish menus, perform all general office duties and assist Servers, Managers and Kitchen whenever possible.

Account Executive - Bright Ski Cleaning

8/2013-3/2015

Assist owner of commercial and residential cleaning company with all operations and logistics. Responsibilities included multi-tasking in a fast-paced environment organizing documentation Through faxing, mailing, scanning and filing, screening and directing multiple incoming phone lines, scheduling commercial and residential cleaning and power washing appointments, entering client data through MS Word, as well as, generating monthly billing.

Legal Assistant/Administrative Assistant - Law Office of Charles Williams

4/2013-8/2013

Assisted attorneys handling Personal Injury and Family Law cases. Responsibilities entailed organization of documentation through faxing, mailing, scanning and entering and assigning case numbers through the computer database, as well as, answering and screening multiple phone lines, communicating with new/existing clients regarding their case, undertaking retainer fees through cash handling and/or bank transfers, verifying insurance information with claims adjusters, verifying with doctor’s offices validation of client’s medical information and treatment plan, filing documentation in person at courthouse for attorneys

Worked Assignments with Temp-to-Hire Agencies

10/2012-4/2013

Teaching Assistant/Paraprofessional – American Heritage School Of Boca

8/2006-10/2012

Assist Elementary Science Lab teacher with PreK-3 through 5th grade

Assist 3rd Grade Academy teacher helping children with learning disabilities Responsibilities included multi-tasking in a fast-paced environment assisting classroom teacher through educating children in various subjects, giving one-on-one instruction when necessary, performing hands-on projects, administering tests to students, grading classroom work and homework, organizing all correspondence by filing, copying, faxing, scanning, organizing folders, entering various computer assignments and spreadsheets, coordinating field trips, filling out purchase orders for classroom supplies and field trip fees, also assisted with tutoring children with learning disabilities, provided children with basic medical care when necessary.

Education:

-Palm Beach State College, Lake Worth

o6/2008-12/2010

oAttended for entry into Nursing program - to be continued

-High School Diploma - Normandy High School, Parma, OH

o1987 Graduate

oMain courses studied were Business Administration



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