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EDUCATION

University of Zululand

BA Information science and Sociology

60

EXPERIENCE

iTalk Financial services

Sales Representative

Making outbound calls to potential customers to present and sell Old Mutual funeral policy and Sanlam retirement annuity.

Merchants SA

Customer care representative

Providing customer service to cell c customers, handling and resolving customer queries using CRM system

Dash BPO

Customer service representative

Working on customer care, assisting Smile Direct Club (international) customers with their concerns and resolving them accordingly, also providing customers with more information about the product through emails, calls and chat.

REFERENCE

Deva Govendor - iTalk Financial services

Team Leader

061-***-****

Thabang Vilakazi - Merchants SA

Customer service representative

ad2ewm@r.postjobfree.com

078-***-****

Palesa Moloi - Dash BPO

Team captain

ad2ewm@r.postjobfree.com

067-***-****

OBJECTIVE

I seek challenging opportunities where I can fully learn, and use my skills, experience and information that I gained from my education and previous employment for the success of the organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

@

O

,

NOLWAZI BIYELA

Contact

ad2ewm@r.postjobfree.com

073*******

3824 Suriname Street Cosmo City Roodepoo

rt 2188

Skills

Languages

English

IsiZulu

Sesotho

Interests

Reading

Writing

Telephone etiquette 100%

Communication skill 100%

Team building 80%

Decision making 80%

Coordinating 80%

Customer service 100%

Contact this candidate