keith dorsey

Washington, DC *****

ad2evj@r.postjobfree.com

+112*********

Work Experience

Street Maintenance Worker

March 2003 to Present

Perform comprehensive street cleaning services in downtown D.C., Including sweeping sidewalks and curbs of trash and leaves, removing obstructions from drains, and emptying trash cans Respond to requested or unexpected cleanup issues in the area. Computer Operator/Programmer

GWU - Washington, DC

September 1985 to July 2002

Working in cooperation with computer programmers, operated computer programs to print bills to university students for tuition and room and board Performed regular monitoring of computer operation, such as down-time, errors, and corrective actions, to ensure up-to-date software and optimal operating conditions Kept a daily log and informed computer programmers of any technical issues Education

High school diploma

Largo High School - Largo, MD

September 1980 to June 1983

Skills

• Maintenance

• Technical Support

• Troubleshooting

• Desktop Support

• Network Support

• Facilities Maintenance

• Active Directory

• Help Desk

• Computer Networking

• Microsoft Windows

• Industrial Maintenance

• Microsoft SQL Server

• Quality control

• Operating Systems

• Microsoft Windows Server

• Linux

• LAN

• SQL

• System Administration

• User Interface (UI)

• Analysis skills

• Oracle

• Remote Access Software

• Clerical experience

• Heavy lifting

• Warehouse experience

• Inventory control

• Typing

• SharePoint

• Customer service

• Continuous improvement

• IT support

• Microsoft Office

• iOS

• Hospitality

• Shipping & receiving

• Filing

• Forklift Assessments Basic Maintenance and Repair -- Familiar April 2020 Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities Full results: Familiar Technical Support -- Completed May 2020 Performing software, hardware, and network operations. Full results: Completed https://share.indeedassessments.com/ share_to_profile/2bb2f2c351b1acab1ab4704fc28ce145eed53dc074545cb7 https:// share.indeedassessments.com/attempts/4a49435db0d08df4e1e26acd1eaae64aeed53dc074545cb7 Teamwork: Interpersonal skills -- Completed September 2020 Responding to challenging team situations at work Full results: Completed Filing & organization -- Completed September 2020 Arranging and managing information or materials using a set of rules Full results: Completed Call center customer service -- Familiar October 2020 Applying customer service skills in a call center setting Full results: Familiar Administrative assistant/receptionist -- Completed July 2021 Using basic scheduling and organizational skills in an office setting Full results: Completed Work style: Reliability -- Proficient September 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient Work motivation -- Proficient July 2021 Level of motivation and discipline applied toward work Full results: Proficient Data entry: Attention to detail -- Completed September 2021 Maintaining data integrity by detecting errors Full results: Completed Customer focus & orientation -- Familiar February 2021 Responding to customer situations with sensitivity Full results: Familiar Attention to detail -- Completed May 2021 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Completed Customer service -- Completed February 2021 https://share.indeedassessments.com/attempts/ b60396b6b40acde7587098b2783a903aeed53dc074545cb7 https://share.indeedassessments.com/ attempts/5b03509e97f73835dc40491b43e7a085eed53dc074545cb7 https:// share.indeedassessments.com/attempts/b485366b99da5c2abf5a9cb961a2969eeed53dc074545cb7 https://share.indeedassessments.com/

attempts/40eb70d417ab008f3a76166e3fc31523eed53dc074545cb7 https:// share.indeedassessments.com/attempts/f021a1938bc5c2ad58e81d2043e058caeed53dc074545cb7 https://share.indeedassessments.com/attempts/

f237dab3a9b301d0f6d8e93babb71b44eed53dc074545cb7 https://share.indeedassessments.com/ attempts/40e1ed95fe540222deabffc189ec43a5eed53dc074545cb7 https:// share.indeedassessments.com/attempts/b16afccbe9f58577c29b0b0abdf78f6feed53dc074545cb7 https://share.indeedassessments.com/

attempts/8ab97c05308d131bf9995186a4a22048eed53dc074545cb7 Identifying and resolving common customer issues Full results: Completed Data entry: Attention to detail -- Completed September 2021 Maintaining data integrity by detecting errors Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. https://share.indeedassessments.com/attempts/ daf30301eef8ceface41b583a553794deed53dc074545cb7 https://share.indeedassessments.com/ attempts/40e1ed95fe540222deabffc189ec43a5eed53dc074545cb7

• Computer networking

• Clerical experience

• Computer hardware

• Network support

• Operating systems

• Windows

• Remote access software

• Software troubleshooting

• Technical support

• LAN

• Analysis skills

• Help desk

• Hospitality

• Customer service

• Typing

Contact this candidate