Monica Yvette Jones

ad2et3@r.postjobfree.com Cell: 404-***-**** Atlanta, GA 30312

OBJECTIVE: Highly motivated and versatile goal –oriented business professional with more than 20 years experience in the Medical field. Highly organized and proficient in documentation\ to ensure accuracy and customer confidentiality. Seeking to achieve and excel at a great abundance while displaying my many talents and skills. EDUCATION:

AMERICAN ACADEMY OF PHLEBOTOMY TECHNICIANS: Baltimore, MD Certified Phlebotomy Technician (CPT), 2012

BALTIMORE CITY COMMUNITY COLLEGE: Baltimore, MD

Certified: Venipuncture and Specimen Collection Techniques, 1997 AMERICAN SCHOOL OF ALLIED HEALTH: Baltimore, MD

Certified: Nursing Assistant, 1997

HARBOR CITY LEARNING CENTER: Baltimore, MD

High School Diploma, 1981

SKILLS:

Proficient with Microsoft Office

Fast Typist, Experience with Office Technology & Data Entry Excellent phlebotomy skills. Pediatrics, geriatrics, difficult sticks EXPERIENCE & EMPLOYMENT:

Grady Health System: Atlanta, GA

Phlebotomist, June 2018- August 2023

• Performed phlebotomy and specimen collections

• Organized important clinical files for patients

• Trained new and existing employees

• Maintained front desk

• Prioritize patients’ needs on a daily basis

Quest Diagnostics: Atlanta, GA

Phlebotomist, May 2015- May 2018

• Performed phlebotomy and specimen collections

• Organized important clinical files for patients

• Trained new and existing employees

• Maintained front desk

• Prioritize patients’ needs on a daily basis

Northside Pediatrics: Atlanta, GA

Medical Laboratory Technician, September 2014 - April 2015 MedPro Personnel, Inc: Atlanta, GA (Staffing Company/ Temporary Employment Agency) Medical Laboratory Technician, April 2014 - September 2014

• Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.

• Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.

• Serves as technical resource by participating in staff training; answering questions of other professionals; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Identifies and communicates abnormal patient conditions by alerting supervisory personnel, the pathologist, the patient physician, or nurse; reporting mandated information to the public health department or other designated officials.

• Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations.

• Maintains patient confidence by keeping laboratory information confidential.

• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.

• Enhances laboratory services and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Quest Diagnostics: Baltimore, MD - Atlanta, GA

Phlebotomist, May 2011- October 2012 Baltimore, MD November 2012- April 2014 Atlanta, GA

• Performed phlebotomy and specimen collections

• Organized important clinical files for patients

• Trained new and existing employees

• Maintained front desk

• Prioritize patients’ needs on a daily basis

Laboratory Corporation of America: Baltimore, MD

Phlebotomist, August 2009 – July 2010

• Performed phlebotomy and specimen collections

• Organized important clinical files for patients

• Trained new and existing employees

• Answered phone calls

People’s Community Health Center: Baltimore, MD

Practice Manager, May 2008 – Oct 2008

• Managed day to day operations of the clinic

• Trained new and existing employees as well as interviewed potential employees

• Preformed inventories to an assure accurate reordering of medical supplies

• Prioritize patients’ needs on a daily basis

• Maintained and produced weekly reports for the corporate office Jai Medical Systems: Baltimore, MD

Senior Phlebotomist (Lab Manager), February 2000 – May 2008

• Performed phlebotomy and specimen collections

• Organized important clinical files for patients

• Conducted audits for other locations of Jai Medical Systems

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