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Patient Care Customer Service

Location:
Upper Marlboro, MD, 20772
Salary:
26.00 an hour
Posted:
January 03, 2024

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Resume:

CALIDA BAILEY-

HARRIS

PHLEBOTOMIST

BB 240-***-**** BB Calida ad2eqz@r.postjobfree.com

OBJECTIVE

EDUCATION

Highly skilled and dedicated Phlebotomist with CSL Plasma

Center experience seeking a challenging position in a

reputable healthcare facility. Proficient in performing

venipuncture, collecting specimens, and providing exceptional

patient care. Committed to maintaining a safe and sterile

environment while ensuring accurate specimen labeling and

documentation.

Certificate of completion in

Phlebotomy-Prince George’s

Community College, Dec. 2022

KEY SKILLS

* VENIPUNCTURE AND

CAPILLARY BLOOD

* SPECIMEN LABELING AND

HANDLING

* INFECTION CONTROL AND

STERILIZATION CONTROL.

AND PROCEDURES

* MEDICAL TERMINOLOGY AND

DOCUMENTATION

* PATIENT INTERACTION AND

CUSTOMER SERVICE

AWARDS

* EMPLOYEE OF THE MONTH

* LEADERSHIP AWARD

* BEST PERFORMER AWARD

EXPERIENCE

CSL Plasma- Landover MD

Aug 2023-Present

Responsible for the efficient and effective collection of plasma from

donors by performing venipunctures, monitoring the pheresis process

and following Standard Operating Procedures (SOPs)

In compliance with SOPs, performs all aspects of the pheresis

procedure and plasma collection, including donor’s set-up, donor

monitoring and donor disconnect.

Evaluates vein performance of the donor to identify. Possible

problems: makes necessary corrections to expedite donation time and

ensure product quality and donor safety.

Educate new donors on the use of therapeutic products made from

donated plasma.

Kaiser Permanente. Marlow Heights, Md

April 2023- clinical experience

* Perform venipunctures and capillary blood collection on

patients of all ages, adhering to established protocols and

maintaining patient comfort.

* Accurately label and handling specimens, ensuring proper

identification and preservation for laboratory analysis.

* Collaborate with healthcare professionals to ensure timely and

efficient specimen collection and delivery.

* Maintain a clean and sterile work environment, following

infection control protocols and disposing of biohazardous

materials appropriately,

¢ Document all procedures, patient information, and test

requisitions accurately in electronic health records.

¢ Provide exceptional patient care, addressing any concerns or

questions and maintaining a calm and professional demeanor.

* Collaborate with the laboratory team to troubleshoot equipment

issues and maintain inventory of necessary supplies.

* Participate in ongoing pr0 (qquanaaelmaleniaedeeanaiaaanieimieniieniieniemmes

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