SUMMARY:
Accomplished Project Manager offering ** years of experience in information technology, including mergers and acquisitions related projects, plus 20 years of network engineering experience. Successful in leading high-performing teams to sustain product vision, to execute the roadmap, and achieve business goals. Exceptional technical ability, leadership, and talent for driving stellar, on-target results.
EDUCATION:
Master of Science: Business Administration and Management - DeVry University - Downers Grove, IL
Master of Science: Project Management - DeVry University - Downers Grove, IL
Bachelor of Science: Technical and Scientific Communication - DeVry University - Downers Grove, IL
SKILLS:
20 years of Network Engineering Experience Stakeholder Relations Budgeting Scheduling Data Analysis Staff Management Scrum/Agile Software Development Technical Support SQL Server Systems Development Life Cycle (SDLC) Agile Development HRIS upgrades SharePoint Video Conferencing Quality Management Product Development Java Network Engineering Systems Integration Request for Proposals (RFP) Product Management ArcGIS Waterfall methodology Risk mitigation planning Documentation Management Business operations SaaS MS Office Team management Infrastructure Project Management Financial Industry B2B Project organization APIs Budgets IVR Wireless projects PMBOK
EXPERIENCE:
6/5/23-9/9/23 Mauser Packaging Solutions
Technical Project Manager (Contract)
Duties:
Develop and maintain project plans, work breakdown structures, and schedules based on project objectives and scope.
Manage project budgets, providing cost estimates and ongoing tracking.
Ensure adherence to project management methodologies, tools, and processes.
Collaborate with IT and business stakeholders to define and prioritize project pipelines.
Conduct risk management, including identification, migration, and documentation of risks and mitigation strategies.
Facilitate stakeholder management, analyzing stakeholder expectations and ensuring alignment with project requirements.
Prepare and deliver project status reports, conveying project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the client and project team.
Maintain productive working relationships with technology staff, project sponsors, system users, and vendors.
2/22/22 – 6/1/23 Bank of America– Atlanta, GA
Technical Project Manager (Contract)
Duties:
Led team of 10 people with a $10 million budget
Installed Cisco ASR1006-X ASR 1006-X Aggregation Service Router and Cisco Nexus Switches, plus fiber optic cabling and servers at seven data centers.
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of
project scope determination
Managed Cisco/ Bank of America hardware and Software data center projects
Release manager to the Bank of America engineering team and Stakeholders
Managed both Risk and third-party vendors (black box)
Managed communications with customers and upper management
Used Google sheets to manage waterfall and Agile projects.
Managed SDLC projects, decommission projects, cable tray work and structural cabling projects.
Managed projects according to PMBOK standards.
10/20 – 2/22 Cisco Systems– Atlanta, GA
Technical Project Manager (Contract)
Duties:
Led team of 7 people with a $5 million budget
Managed applications project and data center refresh projects at Bank of America
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Managed Cisco/ Bank of America hardware and Software data center projects
Release manager to the Bank of America engineering team and Stakeholders
Managed both Risk and third-party vendors (black box)
Managed project for internal clients at Cisco and external clients at Bank of America
Managed projects using APIs to communicate with different databases in Bank of America
Managed B2B projects within Bank of America to upgrade client databases.
Managed projects according to PMBOK standards.
12/19 - 10/20 In Moment – Atlanta, GA
Technical Project Manager
Duties:
Managed merger and acquisition related projects related to MaritzCX purchase including migration from O365 to Q Suite, the decommissioning of old servers and Slack and Jira related projects.
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to confirm requirements.
Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Managed HRIS upgrades using Bamboo and Sage
Managed project using Smart sheets, SharePoint, JIRA, and Slacks
Managed data center closures and deinstallations, which included desktops, servers, Cisco routers and switches.
Managed B2B projects and Digital projects for Bank of America.
Managed projects according to PMBOK standards.
4/17 - 12/19 Comcast – Atlanta, GA
Technical Project Manager
Duties:
Supported and executed simultaneous delivery of various e-commerce and mobile projects.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Accomplished client goals by supplying quality technical projects.
Closely collaborated with project members to find and quickly address problems.
Gathered project requirements through interactions, meetings, and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance. Used Primavera reporting tool and Excel/Visio/PowerPoint, SharePoint, MS Project
Managed server, desktop, Cisco routers and switches deinstallation and moves.
Managed all the Comcast for business external customers.
Managed B2B projects
Managed projects according to PMBOK standards.
11/14 - 4/17 Hewlett Packard Enterprise – Atlanta, GA
Technical Project Manager
Duties:
Managed company split/merger related projects for HPI and HPE involving migrating all employees onto the Workday platform, data migrations, hardware distribution as well as the decommissioning of old servers.
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Formulated integration system process flows, business process model and notation (BPMN) plan and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
Monitored contracts and service level agreements to find potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Managed 5 project teams in agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
Managed projects using SharePoint, MS Project, JIRA, eDiscovery/ litigation, IT governance and ArcGIS and B2B projects.
Managed data center deinstallations, which included server, router, switch, and desktop shutdowns.
Handled government call center projects for Hewlett Packard, which included both agile and waterfall.
Aided ongoing related issues for internal and external customer for HP.
Managed projects according to PMBOK standards.
3/10 - 11/14 Sprint Corp. – New York, NY
Technical Project Manager
Duties:
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Monitored contracts and service level agreements to find potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Supported and executed simultaneous delivery of various e-commerce and mobile projects.
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Managed projects using MS Project, SharePoint, and JIRA
Managed data center deinstallations and moves, which included desktops and servers.
Managed all external VoIP new customers.
Managed projects according to PMBOK standards.
6/08 - 3/10 AT&T Inc. – Middletown, NJ
Technical Project Manager
Duties:
Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
Formulated integration system process flows, business process model and notation (BPMN) plan and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
Monitored contracts and service level agreements to find potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Closely collaborated with project members to find and quickly address problems.
Managed projects using SharePoint, MS Project, and JIRA
Managed data center deinstallations, plus desktop deinstallations and server buildouts
Managed government upgrade projects for AT&T, which included all T1 and WIFI projects.
Managed projects according to PMBOK standards.