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Customer Service High School

Location:
Johannesburg, Gauteng, South Africa
Posted:
January 03, 2024

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Resume:

CURRICULUM VITAE OF

MR. ENOCK MASIELA No.* koppiesview flat,

No97 terrace street Lorenztville Jhb,

Gauteng

Driver’s License : C10+ PDP

060-***-**** /071-***-****

Email: ad2emq@r.postjobfree.com

Nationality: South African

PROFILE

With my experience in the retail and manufacturing sector, I have practical skills in stock management, fleet management, invoicing, GRN, planning, organizing, monitoring of the warehouse schedules and other activities. My passion lies ensuring that the company works optimally through adequate stock supply, matching the expected demands and that any potential shortages are identified early thus ensuring continuous production. This also assist to review stock holding policies and procedures to make sure they support organisational objectives. EDUCATION

National Diploma Policing (Completed) 2006

Tshwane university of Technology

Grade 12 (Matric) 1999

Tidima High School

Subjects – Northern Sotho, English, Afrikaans, History and Geography CERTIFICATES

Occupational Health & Safety Representative course (OHSR) 2017, 2019 MEMBERSHIPS

Private security Regulation Authority (Security Grade B) 2018 COMPUTER SKILLS

Microsoft Excel, Word, Outlook, PowerPoint

SYSPRO ERP System

BAAN System

WORK EXPERIENCE

1. Storeman & Driver May 2015 – May 2020

Company: CSX Customer Services

Reason for leaving: Retrenchment

Responsibilities:

- Manage stock control and purchasing of stock including consumable items. 2

- Control and monitor receiving and dispatching of counter sale

- GRN of all orders

- Request quotation and or create purchase order on Business Processing Operation and submit them to financial manager

- Performing circles count and stock taking

- Control access entry in stores

- Communicate with the branch managers regarding the stock request and to process such request

- Dispatch of customer orders

- Creating of new part numbers in the stores

- To deliver and collect the goods

- Transportation of staff and picking clients from airport to head office

- Delivery of customer goods

- Checking of the goods going out of the stores against the invoice

- Booking of company cars for services

- Communicating with couriers regarding the goods to be transported

- Perform administrative function in the stores

- Posting and collecting letters

- Safe keeping of log book and petrol card

- Complete vehicles check list daily

- Attending to banking matters

- Inspection of the workers sites in order to meet health and safety rules

- Complete inspection report

- Filing of the waybills

- Picking of items to be delivered

- Transportation of goods

- Plan and organize the routes

2. Construction Site Supervisor & Driver Oct 2013 - Oct 2014 Company: Shibus Construction CC

Reason for leaving: End of Contract

Responsibilities:

- Supervise of staff on the sites of work

- Staff daily pick-ups

- Keeping of on-site daily attendant register

- Communicate with JHB Water stores personnel regarding issuing of stock for sites.

- Collecting and filing of job cards

- Site Establishment

- Ensure that inspection is properly undertaken with the Client (JRA)

- Ensure that sufficient material and PPE to execute the plan

- Ensure comply with occupational health and safety on site

- Managing and reconciliation of site credit card

- Ensure that the site fleet of vehicles before are in good condition

- Bookings of services for the cars

- Managing site staff performance

- Submission of site invoices

3. Storeman Jan 2012 – Oct 2013

Company: DCD Protected mobility

Reason for leaving: End of Contract

Responsibilities:

- To manage sub-store and all its activities

- GRN the orders

- To receive stock and check the quality of the stock before binning

- Plan, organize, implement and control of consumables goods

- Communicate with quality assurance officer timeously 3

- To control movement of the stock out of the sub store to relevant personnel.

- Comply with all health, safety and environmental standard

- To assist the inventory control manager ad supervisor daily in any other function that may be required

- To capture stock through BAAN system daily.

- To pick and dispatch the stock to relevant departments

- To perform weekly cycle-count and to report the outcome to inventory control manager

- Communicate with buying department for ordering of stock for sub store.

- To book and issue of the stock

- Filing of the picking slip daily

- Control of all armored vehicle labels and harness

- To do filing of receipts and picking list daily

- To perform other administrative function as instructed by the manager 4. Dispatcher 2010 to 2011

Company: Hydro Power Equipment

Reason for leaving: End of contract

Responsibilities:

- To manage day to day activities of the dispatching area

- To plan, organize and control of the dispatching area the day before dispatching the parcels

- To communicate with the drivers daily on deliveries.

- Dispatch of items are done correctly and accurately as per invoices to sites of mining

- Manage timeous capturing of all documents daily.

- Packaging of material and scale the packaging items before dispatching.

- Recording and capturing the documentation of the parcel before sending.

- To cleared items in the dispatch daily.

- To check the condition of the items picked and the correct quantities before packing.

- To monitor the movements of the stock from dispatch area to loading bay.

- Packing all material in correct order based on packing list and the quantities required.

- Control of all items sends out to mining/re-work loading of items and to perform other assignment as directed by the management

- Perform administrative duties in the dispatch area

- House keeping

5. Store Person 2007 to 2010

Company: Rutherford

Reason for leaving: Career growth

Responsibilities:

- To manage the store and to GRN goods received

- Correct receiving of shipments and checking of stock against the documents.

- Correct checking and storing of incoming goods within the time frame.

- Binning of stock according FIFO and safe storage of stock in the bin location.

- Coordinate with workshop manager for stock requisition.

- Picking of stock for transfer to other branches.

- Coordinating with the supervisor for courier collection priority mail and air freight items.

- Dispatching of the stock and checking of stock against the invoice.

- Correct recording of stock balances on weekly basis. (Circle count)

- Correct recording of quantities. (Number of parcel)

- Perform all administrative duties in the stores filing, scanning, faxing and emailing.

- Checking queries from the branches and attend them.

- Updating bin locations.

- Customer care

- Operating SYSPRO to do daily work.

4

CORE SKILLS

Problem Solving Skills Supervisory Skills Effective communication skills Good writing skills Multitasking skills Decision-making skills Organisational skills Planning and Controlling Financial literacy, Teamwork REFERENCES

1. Mr. Zanri Oosthuizen - HR and Admin Manager

CSX customer service

Tel. Number: 011-***-****

Email: ad2emq@r.postjobfree.com

2. Mr. Paul Masipa - Managing Director

Shibus Construction CC

Mobile: 081-***-****

Email: ad2emq@r.postjobfree.com

3. Mr. Oscar Ramatswi - Supervisor

DCD Rolling stock & Protected mobility

Tel. Number: 011-***-****

Email: ad2emq@r.postjobfree.com



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