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Customer Service, Real Estate

Location:
Chicago, IL
Posted:
January 03, 2024

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Resume:

Angelica Garay

Chicago, IL ad2eiv@r.postjobfree.com 312-***-****

Competitive and detailed oriented finance and international business major. Passionate about investment banking, commercial real estate, and data and budget analyzing with commitment to giving outstanding results. Experienced in building customer relationships and Skilled in Microsoft excel, and being able to work efficiently and effectively with teams. Determined and motivated to be successful.

Core Skills & Competencies

Financial Reporting Data Analysis Relationship Builder Time Management Customer service

Negotiation Skills Strategic planning Microsoft Excel Adaptive thinking

Education

Loyola University Chicago, Quinlan School of Business Expected Graduation: Fall 2025

Bachelor of Business Administration, Double major in Finance And International Business GPA: 3.4/4.0

Deans scholarship award

(academic scholarship awarded to academically qualified students) Awarded: Spring 2022 & 2023 & 2024

Army Accommodation medal, Army Achievement Medal and various other awards

Work Experience

The Whale – Host June 2023 - Current

Demonstrated excellent communication and interpersonal skills when interacting with customer

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Cultivated positive guest relations by managing information and orchestrating speedy seating.

Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service

Finance Intern – RRD- Chicago IL June 2023 - August 2023

Worked with the Corporate Control group to prepare closing reports

Solely was responsible for creating a real estate closing report of all of RRD leased properties

Consistently sat in team meetings discussing ongoing projects and future projects

Consistently used Excel to create documents used for projects as well as PowerPoint, and most of Microsoft Applications

Security – Sts Security – Chicago, IL December 2023 – March 2023

Performed store opening duties, including checking all equipment.

Upheld strict quality control policies and procedures during customer interactions.

Cultivated impactful relationships with customers and drove business development.

Commended by customers for friendliness and helpfulness

U.S. Army– May 2019 – Present

Collaborated with other managers and fellow members to formulate procedures, goals, and meet objectives

Planned and organized and managed the work of subordinate staff to ensure that work was not only completed but consistent with organizational goals.

Promoted safe work activities by conducting safety audits, attending meetings or meeting with individual members

Responsible for overseeing secure transport and having all accounted equipment and property valuing at over 1 million dollars

Team member – Target – Chicago, IL January 2020 - January 2022

Trained new team members with positive reinforcement and respectful, encouraging guidance.

Used time efficiently by completing tasks within specified time frames and adhered to company policies regarding attendance, and punctuality

Communicated effectively with management and coworkers both verbally and written through email or other means appropriate for the situation at hand

Capitalized on opportunities to enhance customer experiences and bringing in repeat business

Provided detailed monthly departmental reports and updates to senior management



Contact this candidate