Joseph Lopez

Pico Rivera, CA

562-***-**** ad2egm@r.postjobfree.com

PROFESSIONAL EXPERIENCE

**/**** - ******* *** ***** Center Anaheim, CA

Restaurant Supervisor

Hired in as Restaurant Supervisor

Oversee 2 distinct different restaurants during all events

Perform inventory daily for all events, place orders to ensure peak performance for events

Oversee all floor management daily, handle all guest satisfaction issues to 100% resolution

01/2018 – 01/2020 Acapulco Costa Mesa, CA

Restaurant Manager

Annual Sales Volume: $3.1 Million

Hired in as Restaurant Manager overseeing bar operations.

Wrote all FOH schedules weekly to achieve labor budget

Perform bar inventory weekly as needed

Reduced liquor costs from 18.8% to 18.4% by, removing bartenders not following standards, coaching and teaching new bartenders. Developed new bartenders who followed the systems and company standards

Placed all food and beverage orders, updated par levels on order guides, and manage prep lists

12/2014 – 07/2017 Elephant Bar Downey, CA

Assistant Manager

Annual Sales Volume: $3 Million

Hired in as Bartender, promoted to Bar Manager in 2015

Responsible for managing specific P&L lines for fiscal responsibilities

Increased weekly sales from $45,000 to $50,000 by organizing contests for staff to focus on to drive in sales, customer service, and being on the floor with all guests

Hands on leader with the ability to step in both FOH and BOH as needed

Raised Yelp scores from 2 to 4; accomplished by being hands-on and helped to become #2 in region

Reduced labor from 18% to 15% by managing in/out, restructuring schedules, and watching breaks/OT

Reduced food cost 2% by focusing on portion, training, and check auditing

Trains all employees and managers for the restaurant in FOH and BOH

Trained, mentored, and developed 2 employees who were promoted to successful managers

OTHER EXPERIENCE

2021 – 2023 Applebee’s (Bartender) Fontana, CA

2013 – 2014 Smash Burger (Assistant Manager) Los Angeles, CA

2005 – 2013 Chili’s (Bartender) Los Angeles, CA

EDUCATION

High School Degree El Rancho High School Pico Rivera, CA

AWARDS AND ACCOLADES

ServSafe Certified (Just expired)

Conversational Spanish

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