Sandra D. Henderson

*** ******** ***, *******, ** 39110 (601) 601–813-4462 ad2ed2@r.postjobfree.com

Profile

Dedicated and result-orientated Human Resources Professional with over 15 years of comprehensive experience in recruitment, retention, conflict resolution, OSHA, safety, Worker’s Compensation, and Benefits Administration. Proven strengths in aligning Human Resources strategies with organizational goals, steering diversity and equal employment initiatives and ensuring compliance with legal requirements.

Experience

HUMAN RESOURCES EMPLOYEE RELATIONS & COMPLIANCE

UNIVERSITY OF MISSISSIPPI MEDICAL CENTER, JACKSON MS DECEMBER 2020 - PRESENT

·Partner with management and HR (Human Resources) Business Partners to uphold diversity, equal employment, and affirmative action programs in alignment with institutional goals, ensuring compliance with current legal requirements.

·Collaborate with leadership to drive key equal employment opportunity strategies, initiatives, and programs ensuring best practice and consistency across the organization.

·Act as a trusted advisor and liaison in employee relations, performance and development including disciplinary procedures, separation of employment, disputes, complaints, and harassment; conduct investigations, as necessary.

·Evaluate and endorse personnel recommendations, ensuring adherence to regulations.

·Collect, compile, and present evidence and documentation for legal proceedings.

HUMAN RESOURCES MANAGER

CATHOLIC CHARITIES, INC., JACKSON, MS AUGUST 2016 – AUGUST 2020

·Supplied strategic support to management by analyzing information and offering counsel and advice.

·Developed and implemented comprehensive human resources policies, programs, procedures, and guidelines including faculty and staff handbook.

·Oversaw onboarding processes for all personnel, including volunteers and interns.

·Addressed employee relations matters, including disciplinary procedures, separations, disputes, complaints, and harassment; conducted investigations if warranted.

·Determined the root causes of personnel problems, offering recommendations for improvement and resolution.

·Investigated and reported worker’s compensation claims, ensuring prompt reporting to the insurance carrier.

·Supervised, trained, and coordinated the activities of the Human Resources team ensuring best practice and consistency.

·Ensured compliance with local, state, and federal legal requirements by staying informed of new legislations and recommending management on necessary actions.

·Prepared and kept personnel records, files, and reports, both automated and manual in compliance with federal and local agencies to meet requirements of awarded grants.

INSTRUCTOR, ADJUNCT

VIRGINIA COLLEGE, JACKSON, MS APRIL 2016 – OCTOBER 2016

·Developed comprehensive course syllabi based on ACICS and department criteria, incorporating clear learning goals.

·Instructed students on the depth and scope of class materials as outlined in the syllabus and catalog, emphasizing practical applications to careers and employer expectations.

·Prepared and graded exams in alignment with course goals, adhering to a published exam schedule, and supplied prompt feedback on assignments.

·Employed creative strategies to minimize student withdrawal, ensuring satisfactory retention rates.

HUMAN RESOURCES MANAGER

IMS LOGISTICS, LLC., CANTON, MS SEPTEMBER 2003 – JULY 2016

·Supervised administrative staff, including Human Resources and payroll, ensuring efficient operations.

·Oversaw comprehensive benefits programs for 200+ employees and served as the benefits plan administrator.

·Managed departmental billings, invoices, and performed various accounting duties, including monthly and annual Human Resources statistical reports and performance metrics.

·Acted as change agent in identifying opportunities to improve workforce and human resources process effectiveness, enabling the achievement of business goals.

·Advised, trained, and coached line supervisors and management on employee relations issues, ensuring awareness of and compliance with employment laws; guided performance management, corrective counseling, training and development.

·Led recruitment and onboarding efforts for hourly, contingent, and salaried personnel by collaborating with hiring managers to ensure effective onboarding and integration.

·Reduced employee turnover 34% by implementing employee referral program and enhancing the overall employee onboarding experience; helped and took part in employee focus group meetings.

·Conducted research for salary and wage administration, contributing to the successful restructuring of the company’s compensation plan.

·Coordinated safety programs, risk management, OSHA compliance, Worker’s Compensation, FMLA, Leave of Absence, and attendance programs.

·Responded to unemployment claims, appeals, and actively took part in hearings to ensure fair and legal resolutions.

ACCOUNTANT

IMS AUTRANS LLC., CANTON, MS SEPTEMBER 2003 – JANUARY 2004

·Executed daily accounting operations, encompassing check processing, procurement procedures, accounts payable, aged accounts receivable, and general ledger postings.

·Prepared comprehensive financial data for monthly review by the CFO and contributed to year-end audit preparations.

·Generated accurate quarterly reports, meticulously handled expense reports, and processed suppliers' invoices promptly.

HUMAN RESOURCES SUPERVISOR/ACCOUNTING COORDINATOR

NEW DEAL SUPERMARKET, JACKSON, MS MARCH 1998 – MARCH 2003

·Directed and oversaw overall store operations in guidance with established policies and procedures.

·Managed payroll and sales taxes, producing diverse financial reports, overseeing accounts receivable and payable, credit, collections and diligently handling debits and credits.

·Conducted personnel interviews, facilities orientation programs and provided ongoing training and development initiatives.

·Administered employee benefits, contributing to a positive and supportive work environment.

SOUTHERN DISTRICT WORKFORCE COORDINATOR/MANAGER

JITNEY JUNGLE STORES of AMERICA, JACKSON, MS JANUARY 1985 – MARCH 1998

·Spearheaded the implementation of project guidelines and procedures, disseminating crucial information to all managers and key employees within the company district, reporting progress directly to the District Manager.

·Monitored and optimized stores’ productivity, ensuring inventory reduction adhered to established guidelines.

·Oversaw daily cash flow, managing invoices, and reconciling the ledger with meticulous precision.

·Provided hands-on training and supervision for over fifty employees, overseeing day-to-day store and warehouse operations, and consistently achieving assigned store results.

·Directed each department creating and managing a comprehensive weekly to monthly budget within district allowances.

Education

MASTER OF SCIENCE IN BUSINESS ADMINISTRATION/HUMAN RESOURCES

COLUMBIA SOUTHERN UNIVERSITY, ORANGE BEACH, AL

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

MISSISSIPPI COLLEGE, CLINTON, MS

ASSOCIATE OF BUSINESS ADMINISTRATION/ACCOUNTING

PHILLIPS JUNIOR COLLEGE, JACKSON, MS

Certification

PROFESSIONAL IN HUMAN RESOURCES CERTIFICATION (PHR)

HUMAN RESOURCES CERTIFICATION INSTITUTE (HRCI)

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