ANTHONY WATTS *** NALLEY ROAD, HYATTSVILLE, MD ***85 • CELL: 301-***-**** • EMAIL: ad2eck@r.postjobfree.com SUMMARY

Skilled management professional with extensive experience, a cheerful attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Seeking to advance in the restaurant and hotel industry.

HIGHLIGHTS

• Scheduling • Customer satisfaction

• Strong leadership • Detailed oriented

• Inventory management • Staff training

EXPERIENCE

Catering Manager

Henry’s Soul Café, Oxon Hill, MD 2015 – Present

• Manage and lead staff by maintaining professionalism, integrity and exceptional work ethics

• Supervise the daily operations and ensure adherence to company standards

• Assists in training, staff scheduling and development of all new employees

• Enhanced company team building exercises, recruitment and training procedures that reduced employee turnover

• Promotes strong teamwork with employees

Housekeeping Aide

Hotel Monaco Alexandria, Alexandria, VA 2014 – 2015

• Cleaned rooms to satisfaction of Assistant Housekeeping manager and hotel standards

• Assisted front desk and bellman with guest requests and valet parking

• Kept common areas spotless by removing trash receptacles, cleaning bathrooms and vacuuming hallways

• Performed deep cleaning using industrial carpet cleaner

• Removed debris from outside areas and informed management of any problems found on the grounds Assistant Manager

Takoma Park Bistro, Takoma, MD 2012 – 2014

• Cleaned and inspected all areas to ensure that food and beverage safety standards were met

• Maintained company procedures for opening and closing duties including setup, cleaning, lockup, etc.

• Worked closely with line cooks to arrange menu and setup for special events

• Effectively conducted departmental inventory and food orders as approved by Executive Directors

• Counseled and disciplined staff as needed

• Performed checkouts of servers to ensure all sales tickets were accounted for and balanced Assistant Food Court General Manager

George Washington’s Estate and Garden, Alexandria, VA 2006 – 2010

• Supervised corporate social and private events for prestigious clients

• Managed and empowered large number of employees

• Established a revenue savings program that reduced costs by 25%

• Proficient in handling large amounts of money

• Created new vendor relationships to grow company profits

• Responsible for hiring and training all employees

• Attended tradeshows and exhibits

Food Service Manager

Warehouse Assistant Manager

IKEA, College Park, MD 2003 – 2005

• Managed warehouse employees

• Organized and replenished furniture stock

• Conducted audits and reconciled inventory

• Coordinated daily functions and oversee staff within the food department

• Monitored the service of food and drinks to customers according to safety regulations Team Leader

Target, Silver Spring, MD 2000 – 2005

• Organized and maintained merchandise according to store layout

• Responsible for logging in and out merchandise that arrived from vendors

• Monitored sales signage to alert customers to lower prices

• Reduced turnover by conducting customer service training and motivating employees EDUCATION

Ballou High School, Washington, DC

Diploma

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