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Patient Care Front Desk

Location:
Silver Spring, MD
Salary:
negotiable
Posted:
January 02, 2024

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Resume:

Angela Newton

Silver Spring, MD; 301-***-****; ad2ebg@r.postjobfree.com

Dedicated health unit coordinator with eighteen years of experience in a hospital setting. Proven ability to manage patient care, coordinate workflows, and maintain a positive patient experience.

Skills and Qualifications:

Front Desk Reception

Customer Service

Administrative Skills

Reports and Filing

Data Entry (55 WPM)

MS Office

Cerner Electronic Medical Records

Team Player

Medical Terminology

Detail-Oriented

Patient Care

Communication Skills

Billing and Coding

Professional Experience:

Unit Coordinator

Washington Adventist Hospital, White Oak, MD 01/2011 - 12/2022

40 hours/week

Obtained and accurately enter patient clinical and financial information into the hospital computer database (Cerner).

Assisted with supply management and equipment maintenance.

Answered patient call systems at nurse’s station and informed staff of patient needs.

Received, screened, prioritized, and responded to all persons entering unit.

Updated and filed office records, medical records, design forms, and procedures.

Obtained all demographic and identifying information for inpatient and outpatient registration and admissions.

Ensured accurate reimbursement and collection of statistical data for department procedures.

Supported the spiritual care mission of the organization.

Explained and obtained signatures on admissions, clinical, and financial forms.

Verified insurance eligibility and entered billing for medical procedures.

Identified and collected patient financial obligation amounts, such as co-payments, co-insurance, and deductibles.

Documented all information in accordance with department requirements

Managed patient information in accordance with HIPPA guidelines

Conducted initial intake for patient at the front desk

Pull patient charts prior to appointments

Coordinate medical record retrieval for reviews and audits

Additional Experience:

Administrative Assistant/Driver, Telesec Corestaff, Wheaton, MD 2005 – 2020

Medical Records Clerk, Shady Grove Hospital, Rockville, MD 2005 – 2010

Driver/Messenger/Administrative Assistant, Brinks, Inc., Washington, D.C. 2006 – 2010

Branch Assistant II, HomeCall, Inc., Rockville, MD 2002 - 2004

Billing Liason, Afl. Sante Group, Lanham, MD 2000 – 2002

Education:

High School Diploma

T.C. Williams High School, Alexandria, VA



Contact this candidate