Post Job Free

Resume

Sign in

Customer Care Administrative Assistant

Location:
Daingerfield, TX
Posted:
January 02, 2024

Contact this candidate

Resume:

Gwendolyn Alexander-Fisher

P.O. Box ***, Hughes Springs, TX 75656 903-***-**** ad2eb8@r.postjobfree.com

Objective

To obtain a challenging, highly motivated and demanding position that will further enhance my knowledge and management skills, where I can also add value to and grow with an organization. Team player with a positive outlook on any challenge that may surface.

Summary of Qualifications

Administrative Support

Ability to perform detail-oriented work

Computer & Keyboarding skills

Strong organizational & interpersonal skills

Uses establish methods, practices, and criteria to identify solutions for resolving problems or questions.

Excellent communication and relationship-building skills.

Solid personal management and customer care skills.

Professional Experience

DIETARY SUPERVISOR / SR LIVING PROPERTY NURSING FACILITY OVERTON,TX 12/2017–CURRENT

FULL-TIME / 40 HRS PER WK

·Provide management and supervision of food services managers and dietary staff (recruitment, scheduling, payroll functions, and ongoing training).

·Becomes completely familiar with state regulations governing Assisted Living, ensures compliance in department by regularly reviewing regulations checklist

·Manages food and labor costs (budgeting and purchasing)

·Oversee all food production and menu planning (regular and therapeutic)

·Handling all foods in accordance with sanitary procedures and standards and complies with all federal, stated, and local regulatory procedures regarding food service.

·Oversees the dining room flow, tray delivery service flow

·Balances the serving responsibilities among dietary staff

·Completes other duties as assigned

ADMINISTRATIVE ASST. / TEACHER AIDE HUGHES SPRINGS ISD HUGHES SPRINGS, TX 08/2014 – 08/2O15

PART-TIME / 30 HRS PER WK

Administrative Assistant

·Performed routine clerical tasks such as mailing, copying, faxing, filing, and scanning.

·Screened incoming callas, taking messages, and routing calls when necessary.

·Coordinated incoming business correspondence and distribution.

·Greeted all clients and visitors entering facility.

·Monitored office supplies and replenished stock as necessary.

·Performed all other clerical duties as needed.

Teacher Aide

·Provided classroom coverage and assisted special education teachers with daily lessons as needed.

·Assisted students with their personal hygiene needs.

·Adapted daily academic assignments to meet the student’s needs.

·Assisted with implementing incentive behavior plans to promote positive behavior from students in classroom setting.

·Assisted students with organizational skills and expectations.

·Communicated with teachers and counselors to resolve behavioral and academic problems of the students.

DIETARY SUPERVISOR / THERON GRANGER NURSING HOME HUGHES SPRINGS, TX 10/2006- 06/2014

FULL-TIME / 40 HRS PER WK

·Process diet changes and new diets as received for nursing home residents.

·Interview residents or family members, as necessary, to obtain diet history.

·Maintained accurate records of resident dietary needs and restrictions.

·Ensured menus were maintained and filed in accordance with established policies and procedures.

·Inspect work, storage, and service areas to ensure optimal sanitation standards are maintained.

·Formulate, standardize and supervised all aspects of food production and service.

·Ensure that the most effective and efficient procedures were utilized. Maintained proper temperatures for hot and cold foods.

·Completes other duties as assigned.

CASHIER / LOWE’S MT. PLEASANT, TX 04/2003 – 10/2006

PART-TIME / 30+ HRS PER WK

·Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.

·Restocked, arranged and organized merchandize in front lanes to drive product sales.

·Helped customers complete purchases, locate items, and join reward programs to promoted loyalty, satisfaction, and sales numbers.

·Processed point of sale transactions, including checks, cash, credit card purchases or refunds.

·Reviewed weekly sales circulars and monitored price changes.

·Provided exceptional customer service.

·Resolved customer complaints and provided expert knowledge regarding products.

·Oversaw training of new cashiers.

Education & Training

·Hughes Springs High School, Hughes Springs, TX – May 1995 – High School Diploma

·Kilgore College - 2012-2013 – Dietary Manager

Languages

·English

References Available Upon Request



Contact this candidate