Joseph Fang

San Diego, CA *****

Home: 858-***-****

ad2e9l@r.postjobfree.com

Objective:

Searching for a System Test Engineer role from an innovative company offering opportunities to utilize my extensive experience in Defense technology

Technical Skills:

Android, MacOS, Windows 11/10/7, Win server 2012/2008/2003, Linux

BASH, Python, C/C++, Visual Basic, XML, JavaScript, HTML, Auto CAD

MySQL, MS-SQL Server 2012/2008, Oracle, IIS, Apache/Tomcat

LAN/WAN/WLAN, TCP/IP, DHCP, DNS, NAT, VPN, VLAN, SIP, FTP, TR-069

802.11 a/b/e/g/i/n/r/s/ac/ax, 802.1x, Wi-Fi Direct/Miracast/Aware/Passpoint (Hotspot 2.0), DLNA, Bluetooth, Ethernet

OmniPeek, Wireshark, BT/USB Protocol Analyzer, iPerf, IxChariot, TCPDump, Azimuth, Veriwave, VMWare, VNC, QPST, QXDM, MatLab, SecureCRT, JTAG, Oscilloscope, Spectrum Analyzer, Multimeter, Agilent 8960, Silk, Ghost, Acronis, HP ALM Quality Center, JIRA, Bugzilla, TortoiseSVN, Bitbucket, Bamboo, Git, Perforce, Zendesk

AWS, S3, Dynamo DB

Trainings:

Android; Unix and Shell Programming; Oracle SQL & SQL/Plus; Maestro; Linux System Administration; MS SQL Server 2000 Administration & Design; Windows 2000 Server Administration; CCNA-ICND1, CDMA, IP & VPN, VoIP, WiMAX

Six Sigma - Yellow Belt; Agile

21 CFR Part 11 and 820; ISO 13485 and 14971; IEC 62304

Certifications:

MCSA, MCP

Employment:

Zoom, San Diego, CA

Service Engineer 09/21 – 02/23

Provided 3rd level technical support on SaaS products (Zoom Rooms, Room Controllers & Conference Room Connector) on Win/macOS/iOS/Android platforms with issues analysis, investigation, troubleshooting and reproduction

Supported ZR/ZRC/CRC issues including SW/HW installations and upgrades, email/calendar integration, databases sync, network/proxy & QoS (audio/video/screen sharing), 3rd party HW management, consumer products (PC/mobile devices/peripherals) and the decision to submit Feature Requests

Created knowledge-based articles to help groups save time in troubleshooting issues and info searching; composed RCA (Root Cause Analysis) report for critical issues upon the requests from customers

Joined internal group discussions for tech information sharing/exchanging, external customer/vendor support meetings, war room troubleshooting sessions

Built and maintained testbed made up of various Zoom Rooms types, consumer devices and 3rd party HW to replicate customer issues

CommScope, San Diego, CA

SW Test Consultant 01/20 – 04/20

Built and maintained testbed made up of APs, Controllers, Gateways and servers to execute WLAN testing as per WFA 802.11 EasyMesh specifications

Developed test strategies and scenarios for wireless embedded systems based on 802.11ax (Wi-Fi 6), including design verification and production validation

Completed functional verification of SW features, performance testing and automated testing in Conductive RvR (Rate vs Range) and sanity testing

Translated SW requirement specifications into test plans and test cases to focus on MAP (Multi-AP) enabled features, analyzed test data and filed SW defect reports on Jira, collaborated with developers to troubleshoot and debug reported system issues

Abbott, San Diego, CA

Sr. SW Test Consultant 06/18 – 05/19

Joined SW requirements & functional design specifications reviews, test planning and preparation, peer-review on test documents composed; updated test bed configurations and test documents after the requirement and design changes

Created and/or modified SW Validation and Verification test protocols/scripts based on the requirements for Qualification documents including IQ/OQ/PQ, Traceability Matrices and Summary Reports; worked with QA team to have test documents reviewed, verified and approved for official master test DB records prior to the start of test conduction

Executed SW/FW verification, validation, regression and performance testing for embedded medical device SDLC, performed dry run and offered SW/FW release approval, conducted embedded C code run on IAR Workbench debugger, ran SQL queries on MS-SQL server for test results verification

Filed FW/HW defects and enhancement reports on Jira, worked closely with SW/FW development teams to debug, reproduce and root cause customer reported issues

BD-CareFusion, San Diego, CA

SW Quality Consultant 08/16 – 09/17

Provided SW Validation &Verification on Infusion based embedded device features prior to manufacture and/or customer releases according to SW design requirements and specifications

Designed, maintained and executed test plans and test cases from requirements on HP ALM; discovered and tracked SW issues with defects tracking database and worked closely with developers for resolution and implementation

Planned and implemented the setup of test environment (clients and back-end servers) to perform functional and performance/stability testing on web app, database verification and integrated SW and HW features

Conducted demos and trainings on device SW update through Wi-Fi connectivity to internal teams, and generated reference documents for test procedures

Qualcomm, San Diego, CA

System Test Consultant 01/16 – 06/16

Executed WLAN automated testing on multiple Android based devices emphasized in Wi-Fi stability, performance and competitive analysis and Wi-Fi/BT co-existence

Produced weekly test reports and system defects filings, debugged and troubleshot SW, HW and network issues in testing and testbed setup

Conducted site survey for roaming testbed setup, test cases design, and automation SW enhancement; ran roaming test with robot to validate various test scenarios

Qualcomm, San Diego, CA

System Test Consultant 07/13 – 03/15

Completed system level testing on wireless Performance/Benchmark for WLAN and 4G LTE-U coexistence/interference in multiple scenarios testing

Conducted system test on embedded Linux platform in SOM (System on Module) for Wi-Fi connectivity, security, BT/WLAN coexistence, stability, performance and Wi-Fi Alliance Sigma 802.11n pre-certification testing

Created test setup diagrams, test plans/cases and posted test summary reports; executed manual and automated testing for stability/performance comparison

Captured 802.11n/ac and NAN traffic with Omnipeek and Wireshark, debugged test logs to trace system events and verified tech spec requirements, ran MatLab for test data analysis on multiple test scenarios

Documented test setup, procedures, and SW test tool configurations to Confluence, filed system defect CRs into Jira tracking system, joined daily Agile and weekly Jira triage meetings for project update and bug fixes prioritization

Broadcom, San Diego, CA

System Test Consultant 01/13 – 07/13

Achieved WLAN system test of mobile chipsets on Android platform covering Wi-Fi connectivity of 802.11 a/b/g/n/ac, security, BT/WLAN & 3G coexistence, mobile hotspot (softAP), Wi-Fi Direct (P2P), Wi-Fi Display (Miracast – media streaming on TV over Wi-Fi Direct) & DLNA, stability and KPI performance testing

Executed manual and automated testing on SW releases, created bug reports and status report for on-going projects, interacted with developers to work on internal/external reported defects toward reproduction and resolution

T-Mobile USA, Bellevue, WA

Sr. Wi-Fi Consultant 07/12 – 01/13

Conducted research and study of latest trends and standards from Wi-Fi Alliance (WFA) on Wi-Fi P2P (Wi-Fi Direct, TDLS, Miracast, Passpoint) technologies, WBA NGH (Hotspot 2.0) and Smart Grid; presented the study results to T-Mobile management for future new product/service types consideration

Executed testing, document reviews and strategy planning on new Wi-Fi features to be integrated into T-Mobile devices; ran test assignments on Android and Windows devices

Supported 3rd party to conduct NGH (Hotspot 2.0) trial and product (SW & HW) evaluations; drafted Product Requirements Documents, SW features proposals and Test Documents as required by T-Mobile’s Products Realization procedures

Motorola, San Diego, CA

SW Test Lead Engineer 02/06 – 12/11

Worked on and led Android phones SW integration testing with duties of sanity and features test execution, V&V, debugging of SW features, filing defects to JIRA bugs database, performance testing setup and execution (stress, power management), running automated SW testing for stability

Designed and maintained WLAN test networks to incorporate data/voice over Wi-Fi and Android phones testing requirements, setup including AP, DNS, DHCP, Active Directory, RADIUS (AAA) servers, SIP server, IMS simulator, FTP/media servers

Carried out testing on embedded SW features, Wi-Fi functionality and security verification and debugging, location-based and Wi-Fi/cell roaming testing, power consumption testing, VoWLAN & QoS/WMM functionality and performance verification, VPN/MIP network traffic, DLNA media streaming verification and protocols analysis and troubleshooting

Initiated test planning and developed test cases and test plans for SW applications testing, performance and regression testing; trained and supported engineers on how to utilize setup and execute various testing

Supported internal User Trial (UAT) and carrier Hotspot field testing, automated testing using Perl, Raptor and Android tools, set up Wi-Fi pre-certification test bed and ran Wi-Fi/3G combo phone pre-certification testing

Intel, San Diego, CA

WLAN SW Test Lead 10/04 – 02/06

Led SW Apps test teams (on- & off-shore) to conduct BAT, black box, white box and regression testing on various HW and Operating Systems for Centrino products

Trained team members on product features and test cases execution, provided guidance/review in testing cases creation, resolved issues in test bed configurations and HW setup, troubleshot WLAN network traffic problems

Joined SW architecture/requirements documents review, SW quality & DCRs (Design Change Requests) plan review and test documents review

Hosted weekly SW Apps test team meeting, collected data and team testing updates for progress indicators, posted test results and bugs report for internal review

Set up, maintained and monitor Wireless LAN including building domain and RADIUS servers, configured various Access Points and test machines to incorporate WEP/WPA/802.11i standards into wireless test beds

Accomplished advanced wireless security testing, duties involved verifying security features functionalities and compatibilities with various standards (WPA, WPA2, CCX), monitoring network activities and authentication process of security protocols, creating test plan/matrix and executing test cases, filing system defects into bug database, modifying scripts and running automated security testing with Silk SW

Supported Customer Assistance Engineering group to verify and troubleshoot incidents reported by external customers

Intel, San Diego, CA

Wi-Fi Validation Engineer 03/03 – 03/04

Set up and configured Wireless LAN, built RADIUS servers and networks to incorporate WEP/802.1x/WPA, VPN into wireless security test beds

Validated NDIS driver functionality and application software to conform to design specifications and ensured that products comply with both Wired Equivalent Privacy (WEP), 802.1x and Wi-Fi Protected Access (WPA)

Executed test cases (manual & automated on Silk) and reported testing results in systems performance, stress, functionality & wireless security deliverables on various systems (Windows OS, CE & tablet PC)

Filed system defects into Tibet bug database, worked with debug team and developers to reproduce and resolve critical issues; recommended test strategies and program improvements to project managers, developers

Education:

University of Texas at Dallas Richardson, TX

M.S. in Information Systems Management

Tamkang University Taipei, Taiwan

Bachelor of Science in Hydraulic Engineering

Personal Information:

U.S. citizen

Received Individual Contribution Award from SBC for outstanding performance

Received High Flyer Award at Intel for high achievement

Received two times Bravo awards at Motorola for outstanding performance

Fluent in English and Mandarin

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