Scrum Master Project Manager

Jacques Pierre Fransaw

*******@*****.*** 816-***-****

Professional Summary

Results-oriented Scrum Master with progressive experience embracing change and driving progress across Engineering and IT industries.

Hardworking, hands-on, Project Manager with a proven record of success leading all phases of diverse technology projects.

Strong work ethic and the ability to effectively prioritize and meet tight deadlines.

Skilled leader and effective communicator with reputation for forging strong business partnerships and motivating cross-functional teams to succeed.

Core Competencies

Professional Scrum Master

Project Management

Product Development

Software Development

System Migrations/ Integrations

Enterprise-wide Implementations

Project Documentation

Other Skills

Defect Tracking

User Story Creation

Burndown

Velocity

Stakeholder Management

Sprint Planning

Process Improvement

Project Status

Prioritizing

Project Lifecycle

Requirements Analysis

ROI Analysis

Project Scheduling

Value-Add Leadership

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Vendor Management

Strong Customer Focus

Technical Summary

Agile Frameworks

Scrum

Kanban

SAFe

Lean

Applications

JIRA, Confluence, Rally, Microsoft SharePoint, TFS

Professional Experience

Associated Bank

VP, Scrum Master Feb 2022– Current

Led and mentored cross-functional teams, fostering a collaborative environment to drive successful outcomes. Coached colleagues to leverage their strengths and promoted a culture of continuous improvement.

Utilized project plans and Jira boards to guide Sprint cycles, ensuring adherence to the "triple constraints" of time, resources, and scope. Facilitated detailed project plans and sprint goals, transparently reporting progress status within agreed time boxes.

Provided leadership and oversight, identifying risks and recommending/implementing solutions. Ensured alignment with strategic priorities and timely completion of sprint cycles, adapting quickly to changing requirements.

Followed prescribed Agile Product methodology throughout the end-to-end product life cycle, including requirements gathering, risk and issue management, collaboration with architecture and design, testing, training, production readiness, and change management.

Methodically planned, analyzed, and scheduled multiple interrelated tasks/initiatives based on their strategic value, scope, schedule, and resource requirements.

Orchestrated quarterly Big Room Planning sessions for nine teams, ensuring alignment of team goals with organizational objectives and facilitating effective collaboration.

Mentored, guided, and managed teams to troubleshoot and resolve issues as needed.

Defined and oversaw research and analytical tasks to define sprint requirements, achieve sprint goals, and ensure high-quality execution.

Dynamic Consultants Group

Project Manager& Scrum Master Dec 2020 – Feb 2022

Lead multiple Scrum teams of 7 to 11 Engineers in delivery of a client experience portal for a multifaceted customer multi-tenant project.

Encourage team to provide accurate story points.

Collaborated across agile delivery teams on to removed blockers

Transforming the PMO’s agile mindset by developing and maintain training materials to understand agile delivery.

Conducted Daily Scrums, to determine what the teams did yesterday, plan the scope for the current day, and discuss any blockers a team member may have.

Coaching teams to keep an Agile mindset using Scrum.

Efficiently track team’s progress, velocity, and deployment forecasting.

Transitioned Website/ Marketing team from waterfall to scrum

Guided the teams toward improvement and becoming self-organized by self-enabling to solve problems.

Interacted with Stakeholders and Managers to help outline Feature and Epic level work.

Coordinated technical refinement, team planning, and retrospectives.

Proactively communicated with team, management, and business partners offering multiple resolutions for known issues and/or real-time situation updates on project deliverable working with stakeholders to accurately reported progress, impediments, successes, and failures.

Analyzed the scope of current business processes to gain better understanding of the projects and support cases.

Guided conversations customers and team members to ensure proper design and functionality.

Prepared extensive cost - benefit analysis to support system and process changes.

Continuously reviewed, evaluated, and refined release processes to optimize performance.

Maintained a release repository and managed key information for release procedures.

Guided the teams toward improvement and becoming self-organized, by providing and managing projects and/or programs using a formal project management methodology.

Worked across multiple teams in scaled agile (SAfe) environments.

Bangert Inc.

Project Manager& Scrum Master Aug 2018 to Dec. 2019

Responsible for ensuing engineering teams delivery of SAGE100 and Acumatica ERP systems to numerous clients simultaneously, tracking and reporting the health of the projects, setting actionable goals.

Conducted Daily Scrums, to determine what the teams did yesterday, plan the scope for the current day, and discuss any blockers a team member may have.

Guided conversations 3rd party vendors and team members to ensure deliverables were met.

Oversaw day to day activity of the Development Teams which included support, integrations maintenance, system configuration, and data transformations.

Conducted Daily Scrums, to determine what the teams did yesterday, plan the scope for the current day, and discuss any blockers a team member may have.

Lead story mapping sessions as well as business & technical refinements.

Through coaching was a able to build the developments team autonomy which changed the velocity in which they work resulting in a 45 day turnaround on deliverables versus 3 months.

Contributed to the company wide rollout of the adoption of the Entrepreneurial Operating System (EOS).

Worked with project stakeholders to determine scope and objectives.

Coordinated efforts among multiple project team members to ensure deliverables were met.

Developed communications plans and support plans of new products and initiatives across different teams.

Proactively communicates with Dev teams, management, and business partners offering multiple resolutions for known issues and/or real-time situation updates on project deliverable working with stakeholders to accurately report progress, impediments, successes, and failures.

Analyzed the scope of current business processes to gain better understanding of the projects and support cases. Interfaced with customers and team members to ensure proper design and functionality.

Cox Automotive Inc.

Project Manager June 2015 to July 2018

Served as remote Scrum Master / PM for business intelligence project, to develop custom web-based business intelligence/analytical applications using a data warehouse composed of various JIRA applications providing reporting support and analytical support to management in conjunction with KPI’s of business data.

Created and maintained work visibility with delivery teams to ensure overall engagement success, including management of issues, risks, and communication for successful project release dates.

Composed/Compiled/Distributed bi-monthly development code release notes from multiple development teams to internal departments

Developed and implemented a go-to-market strategic plan across the company utilizing agile methodologies in approach to the software development and product life cycle.

Facilitate daily interaction with product and development teams to execute strategic requirements and ensure all tactical activities for a successful product roll-out are in place.

Removed impediments and guided the team to remove impediments by finding the right personnel to resolve obstacles.

Created a safe environment for healthy conflict and meaningful collaboration and made sure the team was following Agile processes in each Sprint at User Story level.

Developed and execute company-wide communication process for software releases and/or major product launches with impact to our internal and external clients.

Worked with customers and product managers to prioritize and validate requirements.

Organized and facilitated daily scrum, sprint reviews, retrospectives, sprint, and release planning.

Other Experience

Custom Engineering, Inc. – Resident Engineer April 2015 – June 2015

Sprint Corporation – Network Planer May 2013 – Jan 2015

TSi Geotechnical, Inc. – Project Assistant, Business Development Sep 2011 – Apr 2013

Mathews-Dickey Boys' & Girls' Club– Community Liaison Coordinator Sep 2007 - Sep 2011

Missouri S&T – Coordinator of the Minority Engineering & Science Program May2004– Aug2007

Certifications

Scrum.org

oProfessional Scrum Master

Scrum Alliance

oCertified Scrum Product Owner

Education

Missouri University of Science and Technology (Missouri S&T) – Rolla, Missouri

Master of Science - Systems Engineering 2007

Bachelor of Science - Engineering Management2004

Contact this candidate