DAWN BABIKER

o** Victor Dr.

oPoughkeepsie NY ***03

o845-***-****

ad2e8f@r.postjobfree.com

EXPERIENCE

SUBSTANCE ABUSE COUSELOR

LEXINGTON CENTER FOR RECOVERY

**/**/**** – 05/22/2023

As a counselor my job was to provide direct services and support for clients. This included treatment planning, detox support, case management which included progress development and crisis intervention. I assisted clients with transportation information to facilitate attendance in the methadone program. The clients were also given referrals throughout their care as needed and at discharge. Individual and group counseling were also an essential component in the treatment of the client. Client education and crisis intervention played an important part in supporting the client in the recovery process. As a whole contributing to and collaborating with colleagues during weekly team meetings, our goal was to ensure the most effective treatment planning for the client.

SUBSTANCE ABUSE COUNSELOR

COMUNILIFE

07/11/2022- 02/20/2023

As part of a client centered counseling environment, I make listening and understanding the goals of the client a primary focus point in the treatment planning process. I reinforce the policies and procedures of the organization when necessary. At all times maintaining a respectful relationship with the clients with an emphasis on cultural competence and social awareness. In an effort to provide maximum care I practice detailed and comprehensive case management of clients with a substance abuse mental health diagnoses with and without co- occurring disorders. I maintain accurate and concise progress notes of the client’s progression using the S.O.A.P format. I also create client centered service plans and maintain up to date psychosocial assessments which are a necessary component to achieving an appropriate plan of care that highlights the clients’ strengths and the additional supports that may be needed. As a part of counseling, I reinforce the policies and procedures of the organization when necessary. At all times maintaining a respectful relationship with clients. Making sure to have social awareness and reinforcing the importance of having a discrimination free environment. As an additional source of support, I provide medical, psychological & substance use disorder resources for clients. Included in the discharge planning for the clients I also provide housing support through HRA. I provide information and connections to relapse prevention support groups e.i. 12 Step programs, NA, AA, psychotherapy support groups, church or other religious and supportive organizations.

CAREGIVER MANAGER

05/2017- 01/2022

Monitor and maintain a secure environment. Making sure the requirements of daily living are maintained in a safe and nurturing environment. Arranged coordination of care to optimize patients’ health goals. This included selecting homecare agencies to provide aides in the home to help with basic ADL’s, arranging transportation for physical therapy and doctor appointments, locating and arranging adult daycare visits to family members, day trips, churches for social activity. Coordinated with hospice for palliative care services including, religious, nursing and comfort care while respecting the dignity of the patient.

RESTAURANT OWNER OPERATOR

1/2005-12/2015

2/2005-12/2015Managed the daily operations of the business and supervised the staff to improve sales and performance. Enforced rules and regulations, quality, safety and sanitation standards to keep food service operation compliant with the various regulatory agencies. This included the NYSDOH, NYSLA, FDNY, USDA Division-Weights and Measures, etc. Managed finances including payroll through payroll and accounting agencies. Improved and maintained excellent customer service through quality inventory control, community outreach and placing a priority on customer satisfaction.

MEDICAL BILLER

2004-2005

Processed medical claims and adjustments to ensure timely payments for services rendered. Resolved reimbursement issues through a review of supporting documentation. Also verified ICD 9 & CPT codes to ensure that all diagnoses and procedure codes were correctly documented to maximum specificity.

EDUCATION

Hunter College

BA Psychology

Dutchess Community College

CASAC-T

MAT Certified

PROFESSIONAL SUMMARY

I have worked in the healthcare field for over six years. I am an objective and knowledgeable manager & caregiver in healthcare and business management. While maintaining a sizeable caseload my main objective is to manage and delivery safe, efficient and quality client centered care. I maintain a proficiency in the CASAC Canon of Ethics and Principals. As a CASAC-T I have a detailed understanding of alcoholism, substance use disorder and co- occurring disorders, including diagnostic and treatment approaches. Providing clients with discharge assistance is also an important part of the client’s treatment plan. This includes providing information and connections to after care and relapse prevention programs such as 12 Step and other self-help support groups and programs.

VOLUNTEER EXPERIENCE

Dutchess Outreach Lunchbox Program

Flowers Family Thanksgiving Day Dinner Program

Community outreach, preparing and providing meals for those in need

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